The place of the forced snack. It is most likely aimed at students and those who are in a hurry.
From the good:
- a good interior (for a snack bar))): you can quickly eat together-three (you don't want to stay long)
- large portions (doner - see shawarma, hamburger)
- many doner and hamburger options
- there are drinks
- there is a side dish (French fries)
What you don't like:
- staff (neglectful and inattentive girls at the checkout). No one warns about promotions and conditions.
In 2023, there was a good promotion: shawarma + drink (0.5 liters of iced tea) at the price of shawarma.
At the beginning of 2024 - a new promotion: doner + 1L kvass at the price of a doner. Everywhere there are photos of the promotion ... after completing the order, they tell you: "Drink - only when buying 2 (!) doners!" They inform you as if they are doing a favor. At the same time, the number of visitors is 1-2 people and there is no steam.
TOTAL: come in only if you need a snack.
For a good mood and a more pleasant atmosphere, there are places nearby with a more pleasant attitude: a pizzeria with a large hall in the same building and a small cozy cafe in the next house
A good location and close to home, all my requests were satisfied.
The second beer is free!
But, the quality of service! Work on it! The girl Alyona Pavlovets is not very friendly and is not customer-oriented.
The shawarma is not bad , but the skin comes across, it is not very pleasant!
We visit here periodically, because we live in this area. Unfortunately, over time, the level of quality and service only gets worse. The recent rearrangement with a halving of the space in favor of the kitchen clearly did not benefit - now both woks and sushi are being prepared here, and doners are apparently on a residual basis. Otherwise, how else to explain the waiting time of 35 minutes with an empty hall? There are also questions about the doner menu - but let's rename all doners in a new way, increase the price, and take even cheaper ingredients? We took "nothing superfluous" and "teri and yaki", which were no different from each other - dry pita bread made from some dark flour, a minimum of garlic sauce and a complete absence of teriyaki, and a bunch of pickled cucumber, which interrupts all other components. We put one star for the past merits of the institution and that they did not get poisoned yesterday).
The worst service! It seems that the people who work there receive 1 ruble per shift, otherwise I don't understand how you can treat visitors so negatively and disdainfully!
I would like to note the attitude of one lady (large size with black hair):
You need to stand in front of the cashier for a long time until she decides to approach you, even if she is not busy
To "Hello" - zero reaction and response, respectively
There wasn't a day when she was friendly.
Recently I went to a Hot Doner on Vaneev (08/15.23)
I wanted to order doners for myself and colleagues from work according to the information from the Doner Tuesday website, I prepared a photo with a promo code for an employee at the issue in advance, but when ordering I came across a coffee shop - today is "Burger Tuesday", I thought - that's great, burgers and It's better, and they'll get ready faster. We consulted with the guys and outlined a new order list.
When placing an order, of course, I dictated the code from Doner Tuesday, because I don't have another one. To which I received an answer - I need a promo from the burger. After rechecking the site again, I did not find any references to the promo code for burgers, which I told the employee at the issue - "well, there is one on Instagram." We checked Instagram and what did we see there? That's right, we didn't see anything there (see the photo attachment). He showed an Instagram photo to an employee - "well, look in the history." I call a colleague from work and say, please look at this promo code in the history. A couple of minutes later, he sent a photo that was taken about half a year ago. And this promo code turned out to be correct.
I received an order, I came to give my colleagues their orders - they are not signed, and most importantly, they are COLD, Carl.
Result. Previously, we were happy to go and take burgers / doners with and without shares to Vaneev, but after such an attitude to work, there is absolutely no desire to return there.
And you will finally get in touch with your management! The information should be correct on the site, not in some instagrams (although even there it's a mess). Why on the website? - it is publicly available. Without passwords and registrations. And in order to see something on Instagram, you need to register and then search for 10 more minutes for this damn picture with a promo code.
A photo from the website at the time of ordering is also attached
Today we came to your place for the burger 1+1 promotion, after lunch
I understand the situation, I will not focus on waiting ...
But ...
Waiting for so much time, I would like to get a better result
And so, what am I getting at
As a result, after receiving the order, we have: a cold burger, where there is practically no sauce; a cold cutlet; and I, not to mention the obscene statements from the girl cook when we placed the order...
shawarma is a little dry, for this price you can find better in other establishments, the staff is often not friendly, very repulsive, from the pros - they pack well, in foil, as it should be, they do it quickly, the interior is not bad.
The level of service leaves much to be desired. I ordered a regular shawarma for 9.50 boon - it was cooked for 30 minutes. As a result, it turned out to be absolutely tasteless, I couldn't even finish eating. For those who want to have a snack in this area, I advise you to go to the party - it will come out faster and tastier.
Today we came to the burger promotion, 2 for the price of 1 according to the promo code. But when we arrived, we saw 2 orders on the scoreboard, and the cook said that the wait was from 30 minutes. After waiting for our order for about 40 minutes (2*2) chicken burger, we received a completely dry bun with a cold cutlet, which, according to all feelings, was cooked yesterday.
Next week, for fun, I'll come in to rate doner 1+1
I don't like to write bad reviews, but I haven't seen this in this place yet.23.09.About 45 minutes have passed from the order and the moment it was received.The doner was cooked to put it mildly disgusting, one cabbage, little meat, and one rolled pita bread on top.The potatoes had a distinct burnt butter flavor.The cook girl was constantly dropping something and loudly using obscene words, it even seemed to my husband and me that she was far from sober.I wouldn't want to come here with that attitude.
Visited the Hot Doner cafe on 23.09
There were a lot of orders, the Doner waited about 40 minutes, everything was cooked delicious and juicy, I'll come again
The shawarma is not bad. the interior of the place is also not bad.
But if you suddenly looked at the menu on the site and want something from there, then pass it by. The menu is not valid
Good afternoon!
07/18/2023 ordered 1+1 takeaway burger (Caesar burger and chili burger)
The girl cook made disgusting, dry chicken, the taste of vegetable oil + smelled of oil (stank )institution. There was mayonnaise in caesar, there was no sharpness in chili, it felt like there was ketchup. They were taken outside , they were cold inside .
The receptionist girl, discouraged any desire to eat, turned around and went to a nearby pizzeria. The situation is similar to the previous commentator , only I did not continue to fur Instagram .
Great place, delicious shawarma! The taste is balanced, the ingredients are fresh, the pita bread is of perfect hardness for me. The shawarma was perfectly twisted and did not flow at all. No offense, but I haven't tried delicious shawarma made by women's hands before. It is a pity, despite the fact that it is correct, the girls' faces are hidden under masks. I was pleasantly surprised by the design of the establishment, the interior details are modern, and the room and atmosphere smell like the beginning of the noughties, in a pleasant way. It's great that the place is spacious, comfortable, cozy and clean. The owners really understand that shawarma is a food, the consumption of which is a process, and individuals who love shawarma are also people. Thanks
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Первый
Level 7 Local Expert
September 21, 2023
Great place! I ordered a mini Shawarma for 8p90k plus a free iced tea drink! Shawarma for 10 strong! The girl at the checkout is pleasant to talk to) it 's a pity I rarely visit this area!
Nothing can be said about the chicken, it's delicious. But the donors themselves are a horror, the day can be delicious, the day is just terrible. Please sort this out
A shawarma made of an incomprehensible mess.Long wait and cold air conditioning
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Михаил Ковалевич
Level 7 Local Expert
August 4, 2024
The doner is too dry, the sauce was ordered garlic and received some kind of incomprehensible substance..... In general, the institution has deteriorated....
I took chebureks to take away, I was very satisfied, delicious, similar to homemade ones. And the price is very nice. I will definitely come to try something else from the menu 😉
Probably the best shawarma in town. Fresh, juicy, not greasy, thin pita bread, does not fall apart. At the same time, there are very unusual combinations and tastes, non-standard and very cool.
Hot dogs are fine too, but they don't seem to be served quite hot. It tastes like fire, a combination of price and quality class.
Yes, and they do everything very quickly.
We ordered delivery once, as it was on 3. But it was packed well 👌🏻 meat is not very much larger than vegetables by a large size, and the pita bread was twisted badly.
It's just a nightmare! I've taken shawarma here a couple of times: with alternating success, but the last time just shocked me. In the shawarma, the pieces of meat are simply gigantic in size. It feels like the chefs don't know about the existence of the knife. I'm not talking about the attitude of the staff towards their visitors...
the shawarma itself is 4.5/10. There are very big doubts about the freshness of the products.
I will not come back here anymore and I will not recommend this place to anyone.
Everything is delicious!) fresh pita bread, buns, fillings are good, there are a lot of them. It gives me joy that you can also add additional ingredients to your doner (shawarma) according to your taste!) I always go there when I want something like that!) I'm not talking about hot dogs, I always liked them!)) I would add one thing to this wonderful place!!! However, you need to come up with something with a package for hot dogs. The packaging is paper and all the sauce and part of the filling remains on top of the package, which is not very good when you bring it home (( and take the last thing into account when you place an order, look at what you put in. However, this happened 1 time and hopefully the last. We have already seen at home and we are not conflicted people. But it's unnecessary to sell this, and it's not worth the money when the floor of the loaf is black. It happened on 06/22/20 in the evening. And so thank you for opening up next to us and cooking and feeding us deliciously!))
Everyone has their own ideal for shawarma, of course, but I bought it here only because of the reviews, but my friend and I regretted it, maybe we screwed up or wrote with our friends ourselves. Hot dogs are small but nothing like that, but if you take the size and taste, it's better to buy them at the gas station. The shawarma is soft, there are a lot of tomatoes, the meat is cut very finely, a lot of cabbage, some kind of porridge turned out inside, after the first bite I thought that mashed potatoes inside, pita bread is delicious. They wrapped it well, they do not regret the foil, the packaging is beautiful, they put a lot of napkins. Pay attention to the cooking, maybe the cook was clumsy.
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Show business's response
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Ксения
Level 4 Local Expert
June 18, 2022
It's a terrible place, I'll never come back!
The girl who took the order is rude, never smiled, throws checks, generally behaved as if I owed her something. They asked to do it with themselves, instead they gave the shawarma immediately into their hands, without packing anything, despite the fact that it is very hot. To taste, it's just disgusting, obviously over-salted cruel meat and sausages (I took Bavarian, my friend classic). Meat is simply in huge chunks that are not something to chew, it is impossible to bite off. The sauce didn't please me either, except for mustard, I don't feel anything. Perhaps it was added so much to hide the sour (most likely not the first freshness) salted cucumbers, I don't know that anymore. In general, due to the convenient location, I would have stopped by again to give another chance for another dish from the menu, but such a consumer attitude of the staff discouraged any desire. The mood is ruined instantly! By the way, there is a safe with a game at the counter where orders are accepted, where you need to guess the code, but none of the staff tells you anything about it, the question is why then this safe is there at all😅
The French fries are very tasty. The shawarma was (feels like) not fresh several times. Cockroaches are running around the walls, but it's probably the same everywhere, we just don't usually see them. The staff are very polite.
I love their shawarma, it's delicious. Coffee is also inexpensive and delicious. A top for your money. But I don't consider it a place to sit with friends. Takeaway only.
Shawarma is delicious, but it is not always cooked quickly. There are also questions about prices, there is a cheaper shawarma in this city. A progressive service system (like in fast food restaurants, where you are given a receipt with a number).
The interior is interesting, clean and the hoddogs are delicious at reasonable prices
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Евгений Цыбульский
Level 8 Local Expert
October 29, 2021
Delicious, clean. Friendly staff. You can eat at the restaurant and take it out. There were more than once, there are no complaints. We plan to visit in the future.
It's a terrible place, where not only is it tasteless, it's also life-threatening. The whole family was poisoned by doner, the weekend was ruined. Do not risk your health.
The doner itself was bland, I've never tasted anything so tasteless.
I sincerely do not understand why the HotDoner was rated so low. Adequate prices, interesting interior, interesting compositions, a doner in a cardboard tube that can be closed when you get drunk.
You can call by phone, order in advance, so as not to wait on the spot.
Directly to Yandex.You can view the menu on the map.
Constant updates (recently rye pita bread appeared) and menu expansion.
Another discount on the doner of the week, it seems, is held every other week.
Well, the tables, as someone has already said, are really tall, but it is difficult to sit with an even back.
Another of the disadvantages, I would note the poor connection in the room, the Internet is slow.
There was a good Cooking on Vaneeva, where you could eat delicious pancakes and drink coffee for very little money. And it became a disgusting eatery called HotDoner. I visited this institution in mid-September 2019. The food is cold and tasteless. The portion sizes of the nedoshaurma called "doner" for their money are simply ridiculous. In the doner with chicken, there was almost no chicken, they also regretted the sauce. I decided to buy the second one - I really wanted to eat, it seems to be called a classic doner - it tasted even worse than the first one - like paper with cold soy meat and a drop of sauce. The staff only made the impression of the place worse. They loudly use obscene language (mat) in the presence of visitors (in discussing schedules of "favorite" shifts and personal issues right behind the cash register). For some reason, the staff needs to be engaged in cleaning, necessarily interfering with visitors (they asked to change the place to wipe the racks). I don't mind, but the air conditioner was working at full speed in the cafe and blew directly into the eyes behind the counters, as luck would have it, most of all at the place where I was asked to move - I described the situation, the staff promised to turn off the air conditioner, but scored. So I chewed a cold paper nedoshaurma without meat to the howling of the cold wind blowing in my face. An unforgettable experience, I felt for myself what "winter is coming" means. Fortunately, it was not particularly cold outside that day, I went out and warmed up. In general, the food is 0 out of 10, the service is 0 out of 10, the room is 0 out of 10. I will not go there again in my life and I do not recommend it to you. Rest in peace, Cooking! I will never forget your pancakes and coffees in large comfortable non-scalding bubble cups for takeaway!
I liked the service, the doners are delicious, but the latte coffee is cooked without foam and milk, a barista is required or training for baristas working there
The food is below average, they managed to make the harmful also tasteless... But this is good for the figure - even with PMS, their hot dogs and donners do not seem tasty, and the nearest place where shawarma is cooked is a long way away.