May 04, 2019. They did not provide free parking, they were sent to a paid parking lot, from which the exit was through steps filled with urine and shit with a narrow passage. The next day, they knocked out a parking card. The hotel refused to pay the expenses incurred for a day of parking. He paid for it with a bookcase, through which the hotel services were purchased.
May 05, 2019. We woke up from bug bites in room 103. Vampires pumped full of our blood were all over the bed. They killed 7 pieces. They found a fecal nest of these vampires at the head of the bed . Considering that the dust was removed everywhere, the staff could not help but see this fact of the presence of insects. We looked through all the hotel reviews on all Internet resources and found that the problem of bed bugs was well known to the hotel. We were moved to another room, lower on the 1st floor, where there were no problems with bed bugs.
It took a long time to get a refund from the hotel for a day's stay with bed bugs in room 103.
The disgusting service was from the female administrator who commands the rest of the administrators. Her behavior was disgusting and downright Russophobic.
I planned to stay at the hotel from May 30th to 31st. But due to the coronavirus pandemic, COVD had to cancel his trip. Requested cancellation of the reservation. I was charged 100% of the room rate, despite the fact that the reason for the cancellation was force majeure. Very bad!!! I'm not happy with the hotel!!! I do not recommend it!!!