Checked in today, right after the airport. Around 11 a.m. From the USA. The administration is friendly and helpful, the room is excellent, everything is clean and working. Everything you need is available. I am Russian by nationality, there were no problems because of this, and I can't imagine that anyone had. A great place to stay and relax.
I wanted to leave my review about the Nur hotel in Astana. While driving from Russia, they called and asked if there was a free room and what the price was. The reception replied with 10 thousand tenge. As soon as they arrived, they presented the passports of two citizens of the Russian Federation and one of Tajikistan. The administrator immediately raised the amount for Russians of 30 thousand tenge and said that there was allegedly a special tax in Kazakhstan for citizens of the Russian Federation, while refusing to send a notification, that is, registration. I do not recommend this hotel to all Russians. Disgusting administration. Everyone is arrogant. ***.
Not an expensive sauna, but of course it would not hurt to bring the pool to mind very cold, but because of the hood, which in winter attracts cold, which is not very comfortable
The room is clean, there were enough towels, but here's the smell....it's just a horror and a nightmare .... smoking is allowed in the rooms and ventilation cannot cope with it.... as a result, all our things smelled during the night, and this was the second day of the trip.
A very good restaurant happiness! I am grateful to their institution for the carpooling! Magnum #23 everyone was satisfied! Many thanks to the administration of this institution
Great hotel! Most importantly, you can relax and get enough sleep! Good sound insulation, nothing gets in the way. The rooms are comfortable. I liked everything. We came with the children, took 2 rooms. Acceptable prices, cheaper than in Russia))
We were with the family. Everyone is delighted. There is everything you want: a heated swimming pool, spa, peeling, massage room, relaxation room, even a karaoke bar. I recommend it.👍