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The Eden Hotel in Burabai is a real paradise! The rooms are spacious, cozy and very clean, with magnificent views of nature. The staff is friendly and always ready to help, creating a homely atmosphere. The breakfasts are varied and delicious, with dishes for every taste. The convenient location allows easy access to the main attractions of the resort. I especially liked the relaxation area and the spa: an ideal place to relax after an active day. We will definitely come back here again and recommend it to everyone who is looking for comfort and tranquility!
The hotel was very good that year,with three meals a day,a buffet breakfast,delicious food and everything is clean,a warm pool, a sauna,a library,a spa,a cinema room,a restaurant on site, although Parking is very small,and so super👍👍👍
Cozy rooms with wonderful views from panoramic windows,excellent staff, delicious cuisine.Everything you need for a great vacation!It's good to come to Eden in autumn and winter!
Great hotel. The room is cozy and spacious. The breakfast is a buffet, the choice is good. The pool is clean and warm. The territory is wonderful. The staff is polite. I recommend
We stayed at this hotel from December 7 to December 9, 2023. We had a wonderful rest, this is really a family hotel, everything is thought out for all ages and a swimming pool, Jacuzzi, sauna, a huge library and piano, a playroom for children on the entire fifth floor, there is something for every child, a spa with wonderful specialists, a gym, a cinema room where there are films for any age and interest, cartoons. And there are such huge pine trees around the hotel, so many different recreation areas. The frosts, of course, were strong at that time, but we were not bored and managed to breathe clean, fresh air! Many thanks to all the staff for their responsiveness and excellent work! And the food is just great! There is a restaurant nearby, you can order lunches or dinners for every taste! Come for a wonderful vacation and pleasant impressions!!!
A wonderful restaurant, a good spa, the breakfasts are fine, the rooms are a little tired but still holding up, and the perfect library with a fireplace!
An evening in front of the fireplace , after a wonderful dinner - what else do you need on a good winter evening !
A great place to stay in Borovoye! Clean and tidy everywhere, not noisy. The breakfast food was fine with us. The lake is nearby, within walking distance.
It's cool, it's a good hotel.The staff is helpful and kind, the food is good (the buffet breakfast is generally great) and there are a lot of advantages
Only breakfast is normal, lunch and dinner didn't like it so much. The toilet outlet does not work, the pool is too small, we need another pool, separate for children. The staff is normal, but the girl at the reception was rude.
A great place to relax. We were in winter. In the library, we had to light the fireplace ourselves, look for firewood, chop it. The fireplace was smoking. And the rest is very good.
For such money, rest, service, pool and kitchen are so-so honestly, I would not recommend this place. For that kind of money, you can rent a more interesting and good place
The kitchen is delicious, good portions
of the Jacuzzi are green and the changing rooms are not clear in the pool. There was a bathroom in the room because of the carvalade, they gave me a cot, it was all broken. And minus the music from the nearest hotels playing at night.
Expectation and reality in our case. They have an excellent marketer on Instagram, everything is perfect, but in fact the service is zero (except for the guy's administrator, he tries to help in everything) everything is old, one small elevator, it's not very convenient with a stroller. The electricity was also cut off several times. The food is average.
We went with a family of 5 people, we liked absolutely everything! Friendly staff, especially the restaurant employee Zhanarbek, a very pleasant and friendly man, was remembered)
They were fed tasty and a lot 3 times a day. There is an outdoor swimming pool and baths on site.
The rooms are clean and cozy 👍
What can I say? We are regular guests here. We always take a room with 3 meals a day. The administration is adequate to each guest and tries to satisfy the desires and needs of each guest. Everything is here! A very cool place and hotel.
Great hotel! We rest there very often, polite staff and delicious cuisine. Entertainment facilities include a cinema,a swimming pool,a spa,a game room, a gym.
We went on vacation with our family, we liked everything very much, the rooms are spacious, clean, cozy, the breakfasts are generally chic, the spa salon was very pleasant, the massage is generally super
We took it for two days with meals,
The food is lame out of 5 points 2
Rooms 4 because of the dirty sofas in the family room + it's cold in the rooms, they gave me a heater that dries the air, but the most thing I was shocked by was the pool, so much chlorine was added, it's just terrible, on the last day in the morning I decided to swim and regretted it when I went to the highway my eyes hurt and became it's bad to see (fog in the eyes) and I understand that you need to add chlorine, but not in such an amount that you go into the room it becomes hard to breathe, for two days my children swam there themselves, I did not go into the pool at all, I would not have allowed them to be there, tomorrow I will go to the doctor if the fog does not pass in the eyes.
The food and service are good.
The rooms are always clean-cleaned.
The hotel staff is polite.
There is parking at the hotel.
There is a steam room, a swimming pool, a shower.
There is a Wi-Fi connection.
There is an entertainment center across the street.
The hotel is clean and tidy.
There is a lake nearby
A cozy 5-storey ponsionate with a mesh elevator in the very center of the village of Burabai, which is both an advantage and a disadvantage. Prices are high as in other things and everywhere.
The pros are a good Baskin, a jackuzi, a Finnish steam room (but the tiles in the jackuzi are already falling off).
Good quality furniture in common leisure areas there is a library, a cinema room, a Thai spa and treatment rooms. Children are also provided with a whole floor equipped for drawing games and crafts. On the territory of the complex there is a playground, a stone waterfall and in general, this boarding house in a compartment with courteous staff leaves positive impressions, but there are also disadvantages
I'll start with food overcooked side dishes noodles, rice spoil the impression of an expensive and high-quality dream considering small portions of 3 meals a day (but the portion size is for an amateur)
I repeat about the absence of tile fragments in the jacket and basin, I will also note the depressing condition of the plumbing in the shower stalls
I could turn a blind eye to this, but provided the prices are more humane, the bathrobes that are given out in the rooms also look funny, they are all the same size and will be just for sophisticated ladies of no more than 44 size, and on me (a man of 100kg and 180cm height is still an option.
I liked everything, the food is excellent, the rooms are wonderful, everything is clean and beautiful, the staff are very polite, the pools are wonderful, they are cleaned early every morning
It's not bad, of course, we visited them in winter, it's dusty in the room, it's time to clean the carpet, cleaning the room. And so the pool is clean, Jacuzzi, sauna. Cleaning reduces the score
In principle, everything is not bad. Clean, cozy. But we need to tighten up the kitchen, lunches and dinners are frankly not very good. It was also cold in the rooms in winter
04.01.2024
The restaurant is located at the hotel.
Everything is disgusting, starting with low-quality sour food, carefully preserved by employees until the evening of January 4, exorbitant prices for all this, terrible service (with tips included in the receipt, but what about without them), difficulties with payment and even parking.
I left a detailed review with the same rating in another well-known maps application - this was not missed many times here...
For two days we came to the paradise corner of the Eden hotel. Everyone was impressed.It was just cool.Many thanks to all the staff🤗very polite.We helped to organize our girls' birthday.The kitchen is very tasty.The rooms are all clean and cozy.In general, you can write a lot, but it's better to go and see for yourself.😍
We stopped by to swim in the pool...leaves a lot to be desired...they do not carry out cleaning. A good restaurant, a delicious cauldron kebab. The prices are normal, the service is good.
Thank you so much for the rest. Polite staff, perfect cleanliness in the room, amazingly delicious cuisine, reasonable price. The territory is landscaped. Everything is just great!!!!
A very cozy hotel. I liked the nice pool and the spa center too. I took it with breakfast. The buffet. It is varied and satisfying. There is something to choose from
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3
Saltanat Kudabayeva
Level 13 Local Expert
May 28, 2024
It is gorgeous, despite the fact that it is located inside the city, there is its own territory, the food is cool, cozy, comfortable 👍
A great place without pathos with good prices, relative to Russia. The service is good. The cuisine is national for the most part, but there is also a European one. There is a choice of alcohol. I advise you!
The food, the pool is fine, but the room on the 5th floor got cold---the air conditioner blew all night and blew through the lower back, although the air was warm.
They lived on April 27-30, 2022.
Children's area: - beetles in the area with foam cubes, where the "rock"!
- 30% of the colored balls in the "pool" are broken!
Pool area: in the women's shower, the shower tubes themselves leak heavily, that in the first, that in the second stall (my wife and I tried to wash my daughter), I had to go to the men's shower!
There is no wet steam room, it surprised me(
There is a sauna, over-dried, dark, like in hell you sit there, you get burned ...)
The pool is warm! The Jacuzzi is even warmer (like the July sea in the Emirates))
We went for a massage to the Thai women, I liked it, they know how to earn "tips"!))
The cinema is well ventilated!
Our room was 20, 4et, there is a lot of dust, cable, there is no "plate", if you say for TV! The room is cleaned on request! The mattress is cheap, sagging!
Wi-Fi is not fast, but in principle it is not bad. We didn't hear the neighbors, according to the noise, it seems to be normal.
There is no water heater in the toilet, which pleased me. There is also a kettle, in the hallway you can get clean water from the dispenser.
The elevator is cramped, sooo slow, still installed on the sunny side, stuffy, hot, cramped, slow! But what a view! However, the windows are dirty everywhere, I hope they have already been washed!)
The location of the topchik hotel!
I liked the food, high quality, home cooking, cook well, delicious!
Parking is closed at night, I liked it, cameras are installed everywhere around the perimeter.
Administration, if you are reading this review, please make a detour in all rooms where your guests and their children will be located, check everything that your future customers will use!
The breakfast is wonderful, lunch and dinner are like a quarter of the main portion, the room is dark, it already presses.
The lake is within walking distance
We spent 3 festive days here. The food and service are excellent, I really liked the room where we stayed these days. The impression of the holiday is wonderful. The only thing is, there are no sleds for rent, the little granddaughter is 3 years old, she was tired of walking with her legs
If we come to Borovoye, we stay only here. I recommend. 3-star decent meals, a cool deluxe room. Walking distance to the lake and the center. Everything is just super
The quality of the rooms does not match the price. The sofas are stained, the carpet is stained too, the water from the shower hose is splashing in all directions. At the reception, they talk through their lips. Barbecues for an additional fee. Simply put, for 80 thousand you can find a much nicer hotel. There is a lot to choose from.