Hotel Fidzhi
65 reviews
October 1, 2024
Like most of the people who left a review, we also got into this hotel by accident, tired from the road. There was no Internet and the reviews were seen only later.
We had to wait until the guests left and the room was cleaned. I thought that it would be removed "to the dump", and it turned out that way. The bathroom was not cleaned at all, sand, hair on the floor. The room is just so-so, the wallpaper is moving away, the skirting board too. The plumbing in the bathtub is just terrified, mold. Of course, bed linen also causes disgust. It is possible to go outside only through the courtyard, and there is always a smell of fried onions, because there is a cafe, the kitchen windows overlook this courtyard. We haven't even changed the towels in a week.I do not recommend it!
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3
January 7
We got to the hotel by accident, with a New Year's tour, there was no way to look at the reviews in advance. It's just a terrible place. The room is ruined and dirty . You can't touch the washbasin, it's just not attached. There's dirt in the shower, it's scary to go in, the toilet won't flush. There was no hot water almost all the time, we were able to take a shower a couple of times at night when everyone was asleep and the hot water reached the ground floor. The bed and bed linen are generally a test. Take care of your nerves! If you don't want to spoil your vacation, avoid this place.
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2
October 22, 2024
It's a pity that I didn't see the reviews before I got there. There's nothing for people there, you can't cook food yourself, just go to their canteen, where it's expensive and not tasty. In addition, in this cool hotel by their standards, 30 liters of gasoline were drained from us, a hat and a thermos were stolen. The lights are often turned off, and there is no generator, the Internet is also a rare guest, the TV has not turned on for 8 days, they said that the wind knocked down the antenna, we will fix it soon....
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1
January 9
I got into this hotel by accident, with a New Year's tour. The Wi-Fi doesn't work, we didn't get hot water, everything in the room is old and doesn't seem to be fresh. The toilet, sink, and shower are in poor condition. The only big plus is close to the sea, just a couple of minutes.
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1
September 23, 2023
We were at the Fiji hotel in September, I liked everything. Located in the very center of the city, the hotel itself is very cozy, the rooms are clean and beautiful. The hostess Marina is a very decent, attentive, pleasant woman. At first, the reviews scared me, but when I came here, I realized that whoever is looking for the bad will always find it. I will definitely come back and recommend it to everyone!
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3
5
July 12, 2024
The rooms are different and small and large, the service is zero from the word at all, there has never been any cleaning in the room or on the floor for a week, there is a trampoline for entertainment , there are no questions about the location-although the neighboring site is a construction site and the construction guys periodically look into the windows- such a thing.... an important room, as previously written, is classic -an old small water heater, mold, a leaking toilet, ants are our friends, and a non-working extractor hood and yes, beds are a separate torture from the owners of the hotel. get ready for a massage with mattress springs......The cost for 3 people in a room varies from 3,500 to 5,000. Have a good search.
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2
August 21, 2024
By an unfortunate coincidence, tired from the road, we stopped at the "best" hotel in Gagra. To begin with, at the entrance to the room, we noticed that the faucet was leaking. They turned to the hostess, to which the answer followed: "My husband will come back in the evening and fix everything." We have been waiting for that very evening for all 8 days of our vacation. What can I say about the room itself: the bed is broken, it will hold everything together, if you sit on the left edge, you can fall through, since the crossbars under the mattress are broken. We didn't find a blanket in principle, there was only a duvet cover and some kind of not particularly pleasant-smelling plaid, which we decided not to use. There are pieces of dirt in the corners of the room. The hot water was only available late at night and then not always. In the early morning and late evening, we "enjoyed" the stomping, shouting, and slamming of doors. It was impossible to sleep…
I caught Wi-Fi only near the door and then every other time.
If you suddenly decide to visit this place, think carefully about whether you want such a vacation.
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7
April 28, 2024
I had a rest in June 2023, the room was on the ground floor. I liked everything, there were flaws, but a pleasant stay in Gagra brightened everything up. You can negotiate with the hostess Marina, she is friendly and goes to meet the guests. 5+
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3
3
August 2, 2024
Avoid this place. Their Internet works only downstairs in the courtyard, the rooms are not removed from the word at all. When asked to remove, they snap back and then do it with a dissatisfied face. The family of the owners are sitting in the courtyard, occupying it completely, it is as uncomfortable as possible for vacationers. (Note to the owners).
The construction site is nearby, the eternal noise and hubbub. I don't know how they do the laundry here, but the bedding stinks terribly. The only advantage is the location. But you can find other places and even better locations. (I will also say about the hair dryer in the room, kettle, refrigerator, so that you don't think that you see only the bad). They also promised parking , as a result , they sent non - paid parking .
In short, this place will spoil the first impression of Abkhazia.
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7
June 15, 2024
At the moment we are resting at Marina and Nugzar. Very friendly people. We liked everything.We were well received, settled on the 1st floor of room 2. Spacious room, not hot. The air conditioner was turned on a couple of times. The sea is 2 minutes away. )) As they say: Head on a pillow)feet in the sea.
We plan to arrive in September.
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1
1
August 1, 2024
Terrible hotel. Wi-Fi is not always available, and many rooms do not have it. The mattresses are hard, old, and creak a lot. The rooms are dark. You can't pull back the curtains, because you're in plain sight right away. The door to the toilet does not close because it is swollen. And this is described as the most expensive hotel room. What can we say about the rooms cheaper. So think carefully before booking a room at this hotel
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6
July 13, 2024
It's not a bad place, but the construction site is nearby, there are a lot of flaws in the hotel.The shower is running, the doors are scratching the floor, the bed is in coils.But I think there are a lot of such places in Abkhazia in the middle price category.
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2
1
September 7, 2023
Run, run from this hotel!!!!!! You will be lured by beautiful videos of numbers and views from your phone, in appearance, when watching, everything will seem normal to you, since you are tired from the road.Near the sea, the beach, you don't need more. But on the first day you will encounter ants all over the room, a terrible stench, dirt in the room and zero noise insulation!!! The owners will not give a damn about your requests and complaints, and the so-called "maid", who is there to sit and drink tea, will give you advice on where to get a mop and a rag to wash the floors, including in the corridor, at the entrance to the rooms.For a double, dirty room, we paid 5 thousand per day. This was our first trip to Abkhazia, unfortunately, not very successful, it is a pity that such "mini-hotels " spoil the impression initially, that in the future we want to leave this country as soon as possible!!! There is still a lot to write, but I think the point is clear.If you want thrills for 5 thousand a day, then you go there !!!!!!
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18
August 13, 2023
8 days in New Gagra, if you can call it a vacation. A private hotel in Fiji. The room is nice, hairdryer, air conditioning,TV,refrigerator,balcony,sofa,wardrobe,two cabinets, coffee table, two chairs. Everything seemed to be fine, but the lights were turned off every day. There was no light, no water and no air conditioning, and the room turned into hell: no going to the toilet, no washing, no brushing your teeth. And so it is every day. There is a dining room in the hotel, but they do not know how to cook there or do not want to, as in the whole of Gagra. We found one canteen in two blocks, not to say that it was delicious, but more or less.(if anyone is interested, I can send you the address where to eat) I was with my wife number -6000 per day, but there is probably not much difference if you rent a bed from grandma for 500 rubles, in principle there is no. The people did not seem friendly to me, they are ready to rip everything off you in three skins, they are only looking for their own benefit. The only thing that brightened up was nature, excursions to the Alps pass, and rafting on a catamaran along the Bzyb mountain river - this is class! But I would not wish such a rest to the enemy either. There are wow prices on the market, one hypermarket "Assorted", also wow, there are simply no good fruits, the beginning of August.There is no pork meat to buy and roast yourself, there is one smelly piece in the whole market and that is 450r, 900r salo.For me, the main thing is to have civilized living conditions, delicious food, a well-functioning wifi - I didn't see anything like that
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10
September 11, 2023
We arrived in Gagra, drove a lot tired, met a housing agent on the road. I drove all over the city, exhausted. Everything is expensive and of poor quality. The hotel that was rented is an anthill. It was good in the room at first glance, but when they had already checked in, paid for, there were surprises: not a clean shower (mold and gristle curtain), dirty plumbing, a broken linen closet. For 5 days, no one has cleaned the room once, the towel and the bed have not been changed. The dishes in the room are just awful. Probably no one has ever washed it. I warn everyone against staying in this guest house. There is no parking space, and the owners suggest looking for a place yourself, wherever you want.
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10
September 7, 2023
Good evening. I never write reviews, but I really wanted to warn you here and certainly not recommend the FIJI hotel in Novaya Gagra. We had a rest in September 2023. We didn't book anything in advance, so we were already looking for it on the spot, and after a long road we didn't have the strength to choose and search. At first glance, everything seemed good to us - they took a two-storey room, a bathroom, a hairdryer, air conditioning, on the second floor there was also some kind of outdoor air conditioner (in fact it performed the functions of a fan, it was sooo noisy and there was no sense from it), there was also a balcony, a refrigerator, plus a good discount. Well, in general, everything seems to be there, I wanted to wash up and relax faster, let's go. Also, the hostess Marina said that there would be no problems with parking. It started with parking, near their cafe-canteen they were not allowed to park the car, they stood opposite the fence with a sign saying "DO NOT PUT IT", then they generally looked for where to put it, and such signs were everywhere (advice, if by car, immediately stipulate parking on the territory of the hotel)! They gave us bed linen, well, guys, you can't do that, you take 4000-6500 (they gave us this room for 4000 with a discount, but I know that people rent it for 6500) and this attitude, the linen is gray, wet, as if it wasn't fresh, it was just a sheet or a duvet cover, I didn't understand, we just covered ourselves with this rag, and there was the same one made up, they didn't give pillowcases, there were some on the pillows (the most miserable) and after whom, I don't want to think. Okay, let's go further, you will have friends-ants, there are sooo many of them, there is a terrible smell in the bathroom, ventilation does not work well, the TV has three Russian channels with terrible quality, sometimes they do not show, everything just sizzles. Wi-fi was important to me, there were moments at work, and I asked the hostess if there was any in the room, they assured me that everything was working. There is NO internet in the room at all! Wi-fi is available in their cafe-dining room, where the food is tasteless, while it is not cheap as in canteens, they also charge 10% for service, then they did not leave the room for two days, they were poisoned specifically, vomiting, diarrhea, terrible pain, somehow they moved away! As a result, I definitely do not recommend this HOTEL, of course we did not extend it, we left after 5 days. One plus is that the sea is close, but believe me, you can also find it close and with a good attitude towards people, and not as objects of earnings. Believe me, we are not too demanding, we just wanted CLEANLINESS in the room, in the bathroom, and a fresh and clean bed!!! Yes, and no one cleaned the room for 5 days (as it is written on the Internet). I hope someone will find my review useful!
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13
1
September 7, 2023
I do not recommend it. There's mold in the shower stall! The mattresses on the beds should be thrown out long ago, the springs are digging in, it's impossible to sleep! The pillows are torn, the feathers are falling out. It is very humid in the rooms. The bed linen was synthetic, it did not fit the bed, i.e. it was smaller than the size of the bed, so it could not be made, it constantly slipped. Wi-Fi does not catch in the room at all, I had to go out into the corridor and sit on a stool there, well, or go down to the first floor. There is a TV, but it doesn't catch the channels well. There are a couple of channels, but with ripples that it is impossible to watch. In the photo, the shower room is for 3500/day. The only advantage is the view from the room and the proximity to the sea.
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9
August 2, 2023
I'll start right away with the fact that people are lying in this hotel.
The name of the hotel does not match the name in the booking. Hence it follows. The photos that were in the booking were generally different from the real number!
So let's go to the room. Initially, we booked 2 separate rooms, but for some reason we were given one for 4. Everything in the room was dirty. The toilet is yellow-gray, ants are all around, crumbs, dust and cobwebs are in the cupboards. The doors do not close, only with a key, which is generally inconvenient. The air conditioner is only in one room, which means either my husband and I have to sleep with the door open and my mother in the other room, or sleep in a stuffy room. The linen and bed are completely damp, there are no mattress pads. The bedding is synthetic, which smells terribly sour. Room cleaning is not provided, while there is no floor cloth, mop, etc. in the room. That is, live in a dirty room. The TV doesn't work with everything! WiFi is not available on the second floor. At least they would have installed an additional router…
The noise from the music is terrible at night. The audibility is so good that I could hear my neighbor snoring)
For some reason, everyone in this hotel speaks to you, except the girl who rented us the room (Esma's name, I think). The maid is so brazen in general, not only is she constantly trying to get you to talk, she also makes claims when you don't smile back at her or don't stop to chat.
The hostess of this hotel yells in the morning, talks loudly wherever and whenever she wants. Don't expect to sleep until 8 even.
Prepare for the fact that you will almost be kicked out on the day of departure. Mom left the room at 7 a.m., so the maid ran up to our room with new guests and demanded to show the room. Naturally, mom refused, so she almost started to break into the room. The future guests refused to watch themselves and left. Although mom immediately said that the children were sleeping and couldn't let them in. Moreover, we heard her running up to the neighbors a couple of times.
The dining room is terrible. My stomach was churning for 2 days after visiting her. The waiters are lying blatantly. If you have allergies, then check the dishes carefully!!!! They said that their dumplings were pork and beef. Then they said they would make pure beef. As a result, pork and beef were brought🤦🏽♀️
The only plus! This is that there is nothing to go to the sea at all. Very close location!
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7
September 26, 2023
Dirty rooms. Cockroaches, tails
( unicellular ) ants. service, on 2.9 we were not very hospitably received.
So let's say the maid sat down on the next balcony with us, talked on the phone, noticeably about 15 minutes. She left the door closed and so she cleaned the room👍🏻
Cleanliness at 1.0
Location is more or less normal, but this water heater is electric.
The wallpaper is torn
Walls between neighbors. Made of OSB
The neighbors can be heard very well
The light turns on with a delay of about 4 seconds
And this is like a decor ?
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8
August 6, 2023
A disgusting place to relax, the rooms are dirty, the bed linen is not changed, they do not clean
, the problem with parking is their territory, then not theirs, but they try to take 300 rubles a day for parking. Marina the hostess lies about the apartments, tells a beautiful story. There is nothing to eat in the dining room and wait an hour. The price was agreed for 5 thousand, in the end 5.5. The audibility is very strong, the dampness in the rooms, there is no exhaust ventilation!I was in Abkhazia for the second time in my life after 10 years, we will not go there to rest anymore, as everything old was and remains! The sea is clear.
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7
December 24, 2022
I was on vacation in August for 21 years. You can say that you got to Fiji by accident. When we came to watch, we liked everything. We watched four numbers. Two on the second, one on the first and one on the third floor. Everyone was clean, the bed was decent in the set. We stopped on the third floor. I can't say anything bad about the room. Everything worked and the cookware was normal, the kettle. There was always water too. There were ants too, but not many. The refrigerator is working. The bed and the wardrobe are a class set. The payment was a surprise. We agreed on one price, while we were eating, they came to pay us, they raised us by 2t at once.Marina (the hostess) lured one chain in fact the other. We swore for half an hour. Well, we have recaptured 1.5tons, but we will not go to Fiji anymore. My friend had a vacation in August 22. The same one-hour hotel is also located, the price is half lower than we had, everything is also in the room and on the territory of the blink
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7
3
September 1, 2022
I would not recommend a hotel, despite its close and convenient location from the sea. There is constantly no water, and the "city" services are to blame for everything, but in fact there is simply not enough water for everyone, small storage devices. Therefore, it is better to "hunt" for a backup bottle of water in advance, it is not very important for the owners, at best they will give you an old one that is lying in the garden, it would be possible to provide for some amount per room. And here is the location of the san. Earthenware in the bathrooms will help you master the skills of yoga and acrobatics. In general, you can relax in general, but not there, the price and quality rating is "-1" of course, this is purely my opinion, and each tourist has his own.
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9
1
August 10, 2023
SHAME ON ABKHAZIA!If you see this wonderful hotel near the sea, RUN!Terrible hotel, the attitude of the owners is disgusting!We checked into a room like a SUITE, but it's terrible!The price is huge, and the service is minus 10 points.Ants, the air conditioner is not working, the refrigerator is on tape!The room is two storeys high, but under the roof with a non-working air conditioner is HELL!If you want to ruin your vacation, then Come Here!
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7
October 8, 2023
Everything is old and damp to the star mold. The bed was not washed, it was good that he took his own. Its own dining room or cafe is not clear there is usually nothing. From the dining room only the name from the cafe only the tables. I regretted that I started there.
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6
July 24, 2022
I rate my stay at this hotel at 2+ on a ten-point scale. One of the advantages is the proximity to the sea and an excellent view of the mountains.The rooms are dirty, the smell of mustiness accompanied us all 5 days of our stay there. Water and light are turned off every day. Draining the water in the toilet room behind the toilet bowl, when taking a shower, the entire room was filled with water. There was one cup and one plate in the double room, no spoons and forks.One of the most unpleasant things is the ants, which are carried in huge numbers in heaps by numbers. I do not recommend eating in the cafe of the same name, you will earn yourself loose stools (I suffer for 3 days). My husband and I ordered two different dishes, he ordered something oriental, I ordered ordinary stewed vegetables with chicken, in fact both dishes turned out to be the same. There was an eggplant in her husband's dish, that's all the differences. The average cost of lunch for two is 600-700 rubles. Before we leave, the locals tell us that there was a toll booth for cars. A day is 200 rubles. I had to pay, I didn't want to swear.
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8
September 22, 2022
Bedbugs!!!
Moved into this guest house completely by accident , because it was too late to look for something else , they paid the hostess immediately for 4 days , but they could not stay there for 2 days , there were ants in the room 🐜 when asked to change the bed linen , they replied that they were changing only after 5 days!
Interruptions in water, or rather the lack of water at night, on the second night I felt terrible bites all over my body, it turned out to be bedbugs!!in the morning, it was decided to urgently leave there, upon request to return the money, at least for 1 night, the owners were of course annoyed and refused.. There is a cafe on the territory , but it was not possible to eat there, there were no first courses , the guys who are there are completely uninitiative and there was no desire to order anything …
Plus one ,a good enclosed area of the guest house ,lots of greenery,tangerine and lemon trees ,there is Wi-Fi, but only in the courtyard,there is no Internet in the room ,the TV shows 3-4 channels in very poor quality…
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10
1
June 30, 2022
We wanted to check into this hotel, but after going into several rooms we realized that it was not worth staying there. The reasons are as follows:the air conditioner practically does not cool down, we checked in three rooms, the TV worked only in one of them, there are ants in each of the rooms, the attitude of the staff is disgusting. When asked why the TV does not work, the girl replied "I don't understand anything about it from the village." The most important problem with water, when we asked why there was no water, we were told that there was no light, and that was the reason, although after settling in another place we learned that this was not true, in Fiji this is a common problem in other ways, as many where there is no well.The woman Marina is the owner or the manager of this institution, I can not say, but I realized for sure that she will tell you how good they are. We lived in a private, separate, very decent house with all amenities and there were no interruptions with water and the price was less.Have a good rest to everyone!!!
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8
October 2, 2023
The location is excellent, the rest leaves much to be desired. Plumbing is not fixed, mattresses are sagged. Cleaning for three. We lived in two rooms
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6
1
August 19, 2022
If you want to spoil your vacation, come to Fiji. For 8 thousand a day, you get a mop in your hands to wipe the "condensate" in the form of a sea near the toilet and sink, which constantly reappears. Upon check-in, the room was absolutely dirty, sand and hair in the shower, the watering can leaked, dust from a finger.mold for fragrance and health.The wonderful springs in the mattress will massage you all night. The sheets are out of size, there are no mattress pads, so I do not advise spinning in your sleep, so as not to wake up on a bare, dirty mattress. Check in 5 hours later, with recommendations from the hostess to sit in their cafe (with a terrible, disgusting kitchen), or go to the seaside, right with bags. Then the whole rest in the room will be accompanied by ants. As an additional decoration, there are numerous bottles with and without water throughout the hotel and the room. An ever-bubbling toilet, regular shut-off of water and light. The hotel perfectly "treats" Internet addiction, there is simply no Wi-Fi. Our neighbors were generally "lucky", the air conditioner in the upper room was running on heat, so the sauna is a gift! The attic room warmed up to 45 degrees during the day. They turned to the hostess , she said that there was not enough tension. Where and how to sleep for children are their problems . People have been on the road for almost a day! No one will return the money to you, well, only if you pay a fine worth 2 days. Parking is paid, 300 rubles per day. The sound insulation is poor. To summarize, we can conclude that the concept of service does not exist here. The price-quality ratio is unknown here. Just unscrupulous people, spoiled vacations, wasted money.
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10
1
September 7, 2022
It was terrible!
- There was no water or light for the first three days. And then every night there was no water. It looks like the owners turn it off themselves.
- Ants, crowds of ants climbing into all the products.
- The mattresses are all filled with something incomprehensible, on the second floor you lie down on the mattress and touch the floor, it turns out that there is only a layer of springs in the fabric between the floor and you.
- There is no wardrobe at all, there is a certain niche with a crossbar and three hangers.
- The stairs to the second floor are steep and with narrow steps, the child fell from it once. It's good that there are no serious consequences.
- The window on the second floor was not closed. The air conditioner was on all the time, but it was impossible to stay there during the day, it was very hot.
- The bed linen, towels are just terrible, all washed, mostly synthetic.
- A puddle of water was constantly accumulating on the floor behind the toilet.
- There were a couple of channels on the TV, and those with strong interference.
- There was only one mug from the dishes in the room, when asked to give the dishes, they only promised to give it.
- The Wi-Fi in the room did not work, it was possible to catch the network only on the 1st floor.
- They can't cook in the local canteen, the service is zero points. After 40 minutes of waiting for breakfast, the ordered dishes were brought to four, and one ureben was told "there is no oatmeal porridge." And he waited another 40 minutes for breakfast. The pizza was ordered - it was brought burnt on one side.
Of the positive aspects, only the proximity of the sea.
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13
1
July 26, 2022
It's a terrible place. We had a rest in July 2022. A family with two children, booked a room on the third floor, when they arrived, the hostess said that our room was still occupied and we would have to think in another room for a day, I agreed with the scandal, the room was on the first floor without a balcony, the toilet was torn off, the room smelled damp, the wallpaper was torn on the walls, just terrible. Then our armored room was vacated, it was better, but the toilet was also wobbling, there was black mold in the shower in the corners, a lot of ants, the pillows did not smell nice, the room was not clean, which crawled around the nightmarish housing. The shared kitchen generally expects the best, an electric two-comfort stove that barely warms, there are no utensils in the kitchen, as well as dishes, the refrigerator is very dirty and smells good. I do not advise, there is better housing for this money.
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7
August 9, 2022
This is HELL!
I was at this "hotel" with my family (me, my husband and three children aged 6, 12, 17) from the end of July to the beginning of August 2022 (11 days). We have never had a worse holiday.
Now I'll explain.
I booked a room with a sea view through Booking. I paid 81 thousand rubles.
At my request, the owners sent me a photo of the room on WhatsApp. Apparently, these were the best photos from different rooms, since in the end nothing corresponded to the fact.
When I asked about the cooking area, barbecue and washing machine, they replied that everything is there.
When we arrived, we were checked into a room with a view through the windows of a neighboring house/hotel. They said they would relocate tomorrow.
On the second day of our stay, we were moved to a similar room with a view of the road, parking lot, building materials base and trees through which the sea could be seen.
We booked a two-storey room with two rooms overlooking the sea, but, as I said earlier, the room did not match the photo sent to me on WhatsApp.
A little bit about the number (if you can call it a number):
- There were ants everywhere, which the children were afraid of. I had to contact the owners with a complaint about the presence of ants. They promised to give me a remedy for ants. But these were only promises. The issue was resolved after the third appeal, I was given a remedy for ants and told to poison them yourself. We had to process the room ourselves and breathe in this smell, as it did not fade for a long time.
- Ground floor: a metal bed with a mattress from which springs protruded and which was stained with some liquids. The mattress pad was also covered in stains (probably, if desired, you can get pregnant from them). There is no wardrobe at all, there is a certain niche with a crossbar and hangers. A refrigerator, a kettle and a table slightly swollen from water and cuts.
- The stairs to the second floor are very steep and with narrow steps, I was afraid all the time that the children might fall off it.
- Second floor: a shabby sofa (or a folding chair?) for a 17-year-old daughter, which consisted of five prefabricated pillows and they were constantly moving away. For two boys lying on the floor! mattress with protruding springs. There was nothing else on the second floor and probably nothing would have fit. The air conditioner on the second floor was constantly working, but it could not cope with the temperature in this roof superstructure, it was impossible to stay there during the day, and at night it was still a pleasure to sleep with a terrible hum under your ear.
- The bed linen was terrible, mostly made of pure synthetics. The towels looked more like floor cloths. The pillows resembled lumps of feathers, and in the "birdhouse" for children, the pillows were lumps of sintepon, sintepon constantly came out of them. The pillows were more suitable for the trash.
When we checked into the room, the sink and toilet were dirty, the lock in the bathroom did not work, the shower holder was broken off.
The TV was showing only three channels.
No one from the staff of the so-called "hotel" has ever cleaned the room during our stay. I turned to the owners about this, they replied that residents should clean their own homes.
At the end of the first week, I took off the bed linen myself and took it to the owners with a request to replace it. They, having twisted their faces, replaced it.
There was no electricity or water in the room for hours.
We have already started thinking about leaving this apartment, but the owners have posted ads that in case of early departure they will deduct the cost of living 2 days in advance. This is how customers become hostages of the situation created by the owners.
The cooking area was covered in dirt, nothing was washed at all (neither a stove, nor a microwave oven, nor a refrigerator for residents (it generally smelled of some rotten stuff), there was one electric burner for all residents, the second did not work (it was necessary to take a queue to cook something). The microwave was not working. Dishes: plates, spoons, forks had to be asked from the owners all the time, but first they had to be found on the territory. The dishes were all different, with chipped edges. I don't say anything about pots at all, you won't find such dishes even in the trash (all rusty, burnt on the outside, without handles, lids, you don't understand what, and so on), the frying pan was the same for all residents. It was necessary to wash the dishes in the sink near the toilet. There was no dishwashing detergent or washcloth.
The bathrooms on the ground floor - toilets and sinks have never been cleaned or washed.
Washing cost 200 rubles per wash, while washing powder had to be bought by ourselves.
Wi-fi in the room did not work, it was possible to catch a set only on the 1st floor. I had to go down from the third floor to the first (
On the second day of our stay in Gagra, my daughter started vomiting and diarrhea, then the whole family had it all. Many people said that in Gagra everyone goes through this, because the water in the sea, it is in Gagra that is very dirty. It's good that we didn't visit the local water park, those who visited the local water park picked up other E. coli.
Our digestion did not improve until the end of the rest.
The terrible rest was diluted only by excursions to the lake. Rizza, New Athos, boat trips, etc.
As a result: this is, of course, not a hotel, at best it is a private house in which rooms with terrible living conditions are rented.
It is not clear who assigned this "housing" the status of a hotel? Probably the owners themselves decided that they have a hotel!
We will definitely never return to this "hotel", and for anyone who wants to test their vacation in Gagra, I advise you to think hard and weigh all the pros and cons.
By the way, antimicrobials were in great demand at the pharmacy. Take more with you!!!
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September 18, 2022
Hi everybody.They were very well received, everything is clean and cozy.The owners treat everyone well, everything works everywhere.The sea is two steps away.I advise everyone.
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August 24, 2022
Excellent location from the sea. The staff is friendly and helpful. I liked everything very much. We hope to come again.
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July 29, 2022
This is a very wonderful hotel, the prices are available to everyone, it is located in the center, everything is conveniently located everywhere, thanks for the rest! ☆
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July 31, 2022
One name "hotel" does not include anything in this name at all, a terrible attitude towards customers, for the first time as soon as we stopped by, they begged for a clean one because the previous one smelled of a smelly body apparently from previous guests, the toilet is all flowing and noisy, no noise insulation, we were given a blanket only for the 3rd day of rest, no one cleans, garbage is not cleaned, let alone paper, as you see, it is not even provided. Wi-Fi is not working, I had to connect roaming. One plus is close to the sea, the rest is terrible, definitely the service in Sochi is much better!!!
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July 26, 2022
I didn't like the hotel. There were many disadvantages.
The Wi-Fi in the room does not catch, the water is turned off, there could be no water all day.
For that kind of money, you can find better hotels. I travel quite a lot, unfortunately I can't recommend it to you. The owners of the hotel do not eliminate the problems. If you don't like something, they say leave, it's not beautiful...
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September 5, 2022
We were vacationing with friends in this place. Everything seemed to be decent for Abkhazia. However, the hospitality is at zero. When we agreed on one room, but in fact settled in another. Well, the very boorish attitude of the hostess.
Prepare for the fact that water does not always happen.
We won't come back here anymore!!!!
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August 7, 2022
A TERRIBLE HOTEL AND DISGUSTING SERVICE, or rather its absence!
Cleaning was not carried out, we went to a dirty room,
There are ants everywhere,
The water was always turned off!!!!
Do not wash, do not drain the toilet!!!
I REALLY DO NOT ADVISE!
The owners of Habala!!!Starting from this Marina and her daughters and ending with the maid (by the way, according to her, she does not owe anyone anything)
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August 3, 2022
Dirt, unsanitary conditions are complete, ants in the rooms, there is either no water or a thin trickle (neither to wash nor to flush the toilet), an evil hostess, local hard workers who come in the middle of the night, drink, scream and start noisy fights among themselves are settled in the neighboring rooms. At the same time, the prices are terrible. The cafe at the guest house is also disgusting, everything is burnt, greasy, not tasty
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October 27, 2022
The first floor, there is still a normal bed, you go up to the second floor, and there lies a torn Mattress right on the floor and this is for a lot of money! I had to stop, because there were no options to look for something! The advantages are the embankment nearby.
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July 17, 2021
From February 9, we booked a two-storey room from 07/03/2021 to 07/18/2021 for 2500 rubles (we were given a "discount" because friends were vacationing in September 2020). As it came to the arrival, the "hostess" Marina said that the room costs 2,700 rubles, well, they agreed. There was such a sucky pussy on the phone, as she had already begun to show us her honor. We arrived, she said pay for the first week, then for the second. I brought her a rounded sum, I say, then we'll calculate everything. As the first week ends, she calls already at 6 p.m. (we were on the beach) and says: what do you think I'm going to rent such a mansion for 2,700 rubles, no, now 4,500 rubles or move out. I told her, I understood you. She and her husband packed up and moved in, leaving the keys in the door. I texted her that the room was free. I hope I will not meet such arrogant and deceitful people on my way. And there was a situation with me, a family from Rostov also arrived by agreement and she immediately hit them head-on, number 4700 rubles, they turned around right away and drove on. So I don't recommend this hotel to anyone at all!!! If you don't want to be brazenly deceived, don't come to them!
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September 21, 2021
While relaxing in Gagra, we went to this cafe for lunch. Having made an order at the menu prices, according to our calculations, 650-700 rubles came out. As a result, when the receipt was brought, it turned out to be 1214 rubles., moreover, it turned out that the price for French meat was 100 g. although the waiter did not tell us about it and it is not written about it in the menu. And as a result, for 2 pieces of meat weighing no more than 150g. for each, we were charged for 700g. in the amount of 840p. The salad was counted 2 times. As a result, we could not prove anything and paid the amount indicated in the receipt. Not only were we brazenly deceived, but even the owner, whom we asked to come to investigate, did not bother to approach us and we had to go to him ourselves, but he behaved in an arrogant way. Generally avoid this place!!! Complete dilution and rudeness!!!
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February 14, 2022
Prices bend decently. It seems that you have not heard about the replacement of bed linen, towels and daily cleaning in the room. There is dust on the air conditioners several months ago. But pay 6500 a day. The repair is good, the furniture is good. We moved a few days later in the same "quarter" to a room for 2000. Everything is the same, only cleanliness and cleaning.
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August 28, 2022
Very dirty rooms. There is almost never any hot water. The toilets are wobbling, the taps are leaking. And the price for the room is decent, like in good hotels. We will never come again
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August 7, 2021
We paid an advance payment, when we arrived, we added 500 rubles to the payment, we settled in the wrong rooms that we promised. Impudent, not grateful hosts, for the hostess Marina, they write the whole truth here, they checked for themselves, it is not possible to eat in their dining room, alcohol is not topped up as much as it should be. The prepayment was not refunded. I do not recommend settling with them, believe me there are many good places and you will definitely find them, as we found. Have a good rest to everyone
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May 10, 2022
Nice hotel. The owner is friendly. The prices are reasonable and the impressions are good.
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July 4, 2022
We rented a two-storey room for 5000 rubles a day.
This money is not worth it at all!
The room has a dirty floor, ants everywhere, intermittent water. Wi-Fi does not catch in the room, although they said it would work.
There was a dirty mattress on the floor of the room on the second floor. There is no bed.
Of the advantages, these are towels and that's it.
For this money, you can rent a room in luxury hotels.
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July 21, 2021
The hotel is loudly said rather an apartment building for recreation is very good the sea is near 100m there is a cafe there are shops around the corner
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January 23, 2022
We have been to this hotel once. I don't want to go back. It's expensive, not worth the money. There is no Internet in the rooms, although they did not mention this when checking in. Close to the sea, just for that the stars
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