the hotel bears the proud name of 4*, BUT!
room cleaning is very "lame". we observed a picture on vacation: in the corridor for 4 (!) days there was a plate with a mug and a fork on the floor - apparently they were put out of the room, and so they remained standing! towels were changed from under the stick. for the first 3 days I had to go down to the reception every day and ask to change towels and put drinking water in the room. The situation changed only after a call to the tour agency.
Otherwise, it's pretty good. The food was delicious, the territory was clean (despite the regular piggishness on the part of some tourists). Great location: promenade area, proximity to markets and shops, aqua park
There are both pros and cons. At first, only the minuses catch your eye. The hotel is old, the smell of mustiness haunts everywhere. With a number, you may not be as lucky as we are. Maybe there are good rooms here, but we were unlucky, the furniture is very old, and everything else too, the room needs repair urgently and musty smell... But there is a beautiful view and a balcony where you can watch it. We took a room with a view of the lagoon. The staff is purple for everything, 3 times they said and wrote that they had to bring a glass, since there was only one in the room and another chair on the second balcony, nodded, smiled, but there was zero sense. The food is not bad. Breakfasts and dinners are very nice, there is a choice, good pastries, desserts, fresh fruit always. The main plus is the location, for Sharjah you can plant the perfect one, everything is nearby, but not the sea. But this is a city hotel, they take you to the sea, but for a fee of 25 AED per person. The territory is there, the pool is not bad, there are enough sun loungers for everyone, Jacuzzi, sauna, basketball, football, tennis.
Friends lived in this hotel, I didn't like it. The 4-star hotel does not pull (( The only plus is the location and the view from the window to the bay. The breakfasts are meager, the furniture is very old, the bus to the beach costs 20 dirhams a day (more profitable by taxi), bedbugs were bitten in their room, at first they did not attach importance, mosquitoes thought, then they read on the Internet that these were bedbug bites. Check the bed linen when checking in!!!! The guys had everything in blood spots and during the whole vacation they never changed ((
Great hotel. I liked everything for the amount paid - near cafes, supermarkets, car rental, market, good breakfasts at the hotel for its price, swimming pool, park and embankment.
The hotel is not bad, the attitude of the Shanturs employee killed, I understand they rent a corner, but maybe they will be obligated to at least normally, politely talk to hotel guests. We could not explain our problem at the reception, we asked an employee of Shanturs to help us, in response we heard only screams that she owed us nothing, and that since we did not buy excursions from her, then you go... I was just taken aback, you could just politely say that she can't help us, and not yell at the whole hall and call names. And I had a two-year-old daughter in my arms. Maybe the hotel management will add a rule about the polite attitude of tenants to the guests of their hotel.
I have been to this hotel 3 times. The rooms are old, but the location of the hotel is excellent + there is its own territory with a swimming pool, which is rare for city hotels. There are free buses to the beach and Dubai every day.
Good location, but you will get to the sea by taxi every day or by bus, at least 20 dirhams a day prepare for the sea. If you like a fun holiday with alcohol and friends, I do not advise in principle. A family with a child on a quiet vacation is good.
The room always stank of something. And in the hallway, too. The floors in the room do not suck dust at all.
The first room we were allocated was with dirty wallpaper, a broken shower and a blockage in the bathroom and very old furniture.
But after the request, we had no problems changing it.
The location of the hotel is just super, the staff is friendly, polite.
I really liked the breakfasts.
The hotel is located in a good area, everything is nearby, shops, market. Our room has a beautiful view of the Persian Gulf. But there is a big But, the room is very poorly cleaned and the Internet is disgusting.
Average hotel.
Convenient location for those who do not want to be on the beach all the time.
Nearby there are shops and cafes within walking distance.
Heated swimming pool.
Free buses to Deira Mall and to the beach.
Of the minuses: slow waiters and room cleaning is lame.
Nice hotel. The room was spacious, although the carpet was not vacuumed either before or during the rest. A good pool, especially for children, I would like to note.
Dusty, dirty, old renovation. The whole cleaning of the room consisted in bringing a bottle of water. Towels were not changed. The door to the balcony opens with great difficulty. It's better not to look under the bed.
The rooms are not all renovated. At first we were given a room on the 12th floor and it was terrible. We changed the room to the 7th floor. Better. but still the hotel needs renovation
The hotel does not correspond to 4 stars. During the week, the bed linen was not changed in the room, the towel was one for three, the garbage was taken out every other time, in short 1.5 stars.
Everyone is friendly - both the reception and the staff, but there is no cleaning!there are layers of dust in the rooms , life is already emerging in the corners of the room !😓
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Anonymous review
May 2, 2019
Very convenient location of the hotel , responsive staff