A very big plus is the location, gorgeous views from the terrace. A new and beautiful hotel. Everything is fine, except for the attitude of the management towards the guests.
There is no kettle or refrigerator in the room. When checking in, I had to ask for a second set of towels, as well as toilet paper.
The most surprising thing was the broken shower and the lack of soap, shampoo and shower gel in a disposable package.. It's all there, even in the most inexpensive hotels in the outback - it's a sign of respect for the guests. There is just a curve of the bank of the most business soap((
In the so-called cafe, when you want to come, take the menu and order food, you can't do that. We need to call the cook to ask him if he can cook, and then tomorrow. I still don't understand the principle of service. You can take a set lunch, but it is very tasteless. Onions in huge chunks in a salad in a tiny plate. If you choose onions from there, then lettuce is 30 grams. There are no coffee cups…
For such a price category, at least soap could be put in the room.
Excellent hotel, lovely, clean and bright room, modern furniture, good equipment, everything is there. Beautiful clean air and a wonderful view of the lake. The hotel provides a good breakfast and a set lunch. The hotel is located within walking distance from the lake with a landscaped promenade and promenade. We will definitely come back here again.
Clean, new, pleasant rooms at a very affordable price. The staff is very loyal and polite. The view from the window to the Fok (where you can go to the pool and sauna) and to the new stylish embankment. Beautiful balconies with wrought iron railings. The room has a refrigerator, a TV, a lot of lockers for things. In general, the perfect price/quality ratio! Up to 20 minutes on purpose.
We rested on the new beach and stayed at the hotel, which is located across the street from it. We checked into a room that had some nuances with amenities.My husband turned to the administrator, who solved all the problems after a couple of hours, and we were given another room with a gorgeous view of the embankment. The room has a sleeping place, a wardrobe with hangers, a table, a cabinet with drawers, a mini-refrigerator, a TV, a small table by the bed, a set of towels, liquid soap. I would like a hairdryer and a kettle, but these are my personal whims).Meals are not included in the room rate, but you can arrange for a boarding house immediately upon arrival, which includes breakfast, lunch and dinner.The price is quite affordable.The food and dishes are for an amateur, I liked it, my husband did not like it very much. But everyone tastes different.The staff is polite and attentive. There are coolers on the floors, although there was no water there for the first two days, but then this problem was solved. And most importantly, after leaving, we found that we had left a bag of things in the room, and after contacting the staff, it was sent to us by mail, for which we are very grateful to everyone who took part!Result:I definitely recommend the hotel, good luck and prosperity to the management and staff, all the best!
We stayed at the Myadel hotel with my husband for a week, there is something to write for fans of objective reviews. The two-room room is very cozy, no bright colors, everything is in calm tones, towels for two are 6 pieces, snow-white and very clean, the bed linen is spotless. The bathroom is clean, equipped with toilet paper, a brush and an urn, which is important (and we have something to compare it with).
There is a TV with ZALA in the hall, in general there are enough channels, the locks in the rooms are electronic. There is a cooler with cold, hot water on the floor. The restaurant and bar are full of everything, yes, not everything is on the menu, but you will not stay hungry. There is enough food, everything that is available is cooked flawlessly, the prices are ridiculous. Someone in the reviews was dissatisfied, well, you got fat, for that kind of money, so that you could be fed what? 5 r breakfast, 10 set lunch. There are minor comments that I don't even want to write about, because we were cozy, comfortable, neither hot nor cold, the view of the lake is gorgeous. There is a cafe Single 200 meters away, the food is delicious, the prices are... Let's remember something and add it.
It's a great place. Nice rooms, location, picturesque, polite staff (ready to help with problems). Cafes, bike rental.
Among the disadvantages:
TERRIBLE water quality (excess iron, fierce smell)
It so happened that we left a day earlier, but we can only return the money for an unproven service (accommodation in a room), no matter how ridiculous it sounds, if there is a "good reason" (illness of relatives, for example, with documentary confirmation)
This is a fierce game for me, we are already living in 2024.
We lived in a suite with my wife. Norms are in principle normal. But everything else is definitely a minus. The Soviet Union is resting. The attitude of the staff, except at the reception, is just terrible. We took board and board. That's horrible. It's better not to take it. You'll only regret it. The view from the room is beautiful. Everything else is definitely a minus. Breakfast is in the photo. Lunch and dinner were not much different. Like in the dining room. It will be difficult for a man to eat enough
We rested here in October 2024. A new hotel, but with such service and the attitude of the staff to their work, it does not deserve attention. I'll start in order: the bed linen is dirty , we had to go to the reception ourselves to ask for a clean one and, accordingly, we ourselves stopped making it, of course we did not hear about any apologies for the inconvenience provided. It's dirty under the beds, the window sills are also covered in dust and dead flies. The restaurant on the ground floor was no longer working at 19:00, although the work schedule is written on the door until 23:00, but the receptionist at the reception said that the cook went home at 17 o'clock, what do you want, there are not enough workers here. Breakfasts are offered for an additional fee, but what you will get for breakfast is not known, the answer was: what the cook will cook, then you will eat, do not count on much, most likely a cottage cheese casserole with tea. Of course we refused.
Of the advantages : the beach is located nearby , a beautiful lake and a view from the window , that's probably all …
The room stock is excellent. Clean, cozy. The staff is wonderful. This is where the positive feedback ends. Catering, food for three with a minus. There is no refrigerator or toiletries in the rooms. But there is a set of towels.
It was the fourth time we visited this hotel, and this time the impressions were negative. We were given a room located directly above the bar-restaurant, and until 24:00 in our room the music was so loud that it is difficult to convey. It turned out that on Saturdays there is a disco in the restaurant until 24. For us, such a night show was a complete surprise. After all, we did not come to the hotel located in the reserve in order to stay up until midnight, we wanted peace and quiet, but got a spoiled rest. At the same time, there were enough other rooms available in the hotel not above the restaurant, and why we were given such a noisy room is a mystery. Our request for a replacement number was rejected. As a result, our overnight stay at the Serguch Hotel turned into a nightmare.
I do not recommend visiting on Friday / Saturday, unless of course you are the same lover of night discos in the room.
The rooms are spacious, clean, the staff is friendly, 180 bel.rubles were given for a family room for three plus a dog.There is a cafe, but surprisingly you can only eat there for breakfast and then by appointment. And in general, the issue of nutrition in Meat leaves much to be desired...
Firstly, it is not clear why this is a complex. A hotel with nothing but rooms. Even the billiard room is closed. Secondly, the hotel complex provides a "room cleaning" service only on demand. That is, you have to hang a sign on the door handle, which is not in all rooms, and it is not a fact that someone will see it and your room will be cleaned. I can't say anything about changing towels and linen, no one entered our room during the six days of our stay. Food!!! This is the most interesting thing about this "complex". The site offers three food options: according to the ordered cafe menu (impossible because it is impossible), partial board (not provided because there are many guests), and finally board (breakfast, lunch and dinner). From this place in detail. The first two days were spent trying to set a time at which you can come and eat without waiting for an hour, but it was not possible. On the third day of unsuccessful attempts and waiting for an hour, a complaint was written, but it did not bring any tangible effect, because the quality and appearance depend as much as possible on the mood of the cook. One day you have a restaurant serving and a delicious dish, the other two are the worst nightmare of the "Soviet" canteen. The menu of the "pension" is missing (as unnecessary, since no one complained). The staff of the hotel itself is very friendly, the cafe is 50/50, there is no need to talk about cleanliness, there is not enough staff to maintain. The location of the hotel is excellent, the view of the lake is wonderful.
An excellent hotel with luxurious rooms with Internet, refrigerator, showers and a balcony overlooking the lake. Polite staff. Delicious breakfast in the cafe on the ground floor.
The hotel is newly built, the rooms are good, the furniture is new, clean. Room cleaning is very lame, you need to ask for it to be cleaned, the lake shore, constant sand and everything in the room. Score 5 if the process is set up.
A great place for a secluded holiday.
There is everything you need.
Rented in October. It felt like we were living alone in a hotel.
But the price could be lower in the low season than in the summer.
I liked the hotel itself and the place. There was a single glass from the dishes in the room. There is no dryer for things on the balcony, there is no refrigerator. There was a cooler without water in the hallway. This option is suitable for a day or two, I do not recommend it for a long rest. The restaurant is incomprehensible, we arrived at 16 o'clock, and there was nothing to eat in it. They didn't try to visit him anymore, the car helped out.
I love this place.Everything is at a decent level.The staff is friendly, the rooms are clean.However, not all rooms have refrigerators.It is necessary to clarify when booking, if it is essential.Lakes, air.And what a beach and an embankment they made, great!It is worth visiting there at least once and you will want more.
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Ольга М.
Level 6 Local Expert
August 19, 2024
We rested for 5 days in August 24 with a family of 3 people.
Positive:
1. The location is excellent, near the lake and the beach, beautiful view from the window, free Parking.
2. A set of towels in the room is sufficient (for three 9 pcs.)
3. The presence of coolers on the floors
Cons (there are many more):
1. The family room for 3-4 people is very small, cramped, you can't turn in the bathroom and especially in the shower cabin.
2. There are no toiletries, no hair dryer, only one roll of toilet paper and the cheapest liquid soap in a suspicious bottle.
3. There is no dryer, there is nowhere to dry towels after the beach.
4. There is no air conditioner. In the August heat, it's still a test.
5. The apotheosis of my indignation is the absence of a refrigerator!!! Even in the cheapest hostels, guests are provided with a refrigerator. The reception said that it is only available in the suites. There is not even a common floor. Despite the fact that there is a lot of tension with catering in the hotel and in the city as a whole, we racked our brains every day what to buy from food so that it would not spoil in the heat. Shame on the administration, it's the 21st century!!! At the same time, there is a memo for guests in the rooms, where it is clearly written that ALL rooms are equipped with refrigerators.
6. Kettle, iron, microwave - in the common room on the floor. At the same time, something is constantly missing, you have to run around all the floors, look for what you need.
7. There is simply no sound insulation. Half the night you listen to the noise behind the wall. And you hear every word.
8. Cleaning on demand. I didn't want anyone messing around in the room in our absence, I tried to find a cleaner to just wipe the floors in the room. I didn't find it. As a result, I found an inventory room, took a mop and washed it myself.
9. Dirt in the rooms. I moved the chair and found a pile of garbage under it, probably a year old.
10. A separate topic is the cafe in the hotel. We have not understood the principle of its operation. You can never just come and eat in it at all, although the sign says that the cafe is open from 12 to 23h. We tried 3 times - it's useless. It seems like there is a customized menu for the next day, but the order must be made between 15 and 19h., that is, exactly the time when everyone is on the beach. We ordered breakfast once (there is no choice of dishes). It's just tears: two tiny, thin slices of cheese, disgusting millet porridge and dumplings (for breakfast! Apparently, what was not finished yesterday)
Conclusion: you can survive, but you need to prepare yourself morally seriously.
The rooms are clean. There are no disposable hygiene kits in the bathroom, only baby soap on the washbasin. Breakfast is like in a shabby sanatorium of the worst Soviet sample (a loaf, butter cubes, a piece of cheese, warm water in a cup, instant tea/coffee in a bag, pancakes a la Grandma Anya in the microwave heated) . Coffee, very tasteless, will be brewed on request for 5 rubles. at the bar. There is no kettle in the room, which with such a cafe would be just a salvation. Or they would make a block on the floor with a microwave, kettle, coffee machine so that you can warm up food and prepare hot drinks.
We lived in a two-room suite. The price is pleasant 104 rubles white. Which is about 3,000 Russian rubles. A new hotel in 2018, near Lake Myasto. Two balconies with a magnificent view of the lake. A dressing room. The Jacuzzi is huge, for two. Friendly receptionist Valera. He will tell you what is there, where the shops are, etc. you wake up to the singing of birds. We were in May. In summer, you can swim, there is a swimming pool, boats, bicycles... A great place for any holiday.
We had a rest in August. The room was very hot, there is no air conditioning and no mosquito nets. Accordingly, insects fly in and crawl into the open window and traces of them are visible on the walls and curtains. The hotel is located by the lake and mosquito nets are absolutely necessary!
There is no refrigerator or hair dryer in the rooms. There was no water in the cooler on the floor.
One of the advantages is a very friendly and friendly receptionist. A beautiful place, clean and well-groomed beach.
We lived in a suite in the middle of June. The room is spacious, the mattress is comfortable, in the evening it is quiet and you can sleep with the windows open (there is no air conditioning in the room, as well as soap accessories). We took breakfast, but we liked the set lunch many times more. The staff is friendly, there is a rental service, you can rent a bike. Good spacious parking. The beach area opposite the hotel was under reconstruction, but there was access to the water.
We stayed with our family in this hotel in August 2023. Inside and out, the hotel looks quite decent, the rooms are modernly renovated. The rooms, where the Windows overlook the embankment, have a very beautiful view. There are a lot of questions and comments about the service. Only one elevator worked, the second one was broken and filled with a flower, there was no room cleaning at all (3 nights stay), cobwebs on the balcony and large spiders, small portions of breakfast, cooking of the dishes themselves leaves much to be desired (dry pancakes and casserole), only black tea and freeze-dried coffee, there is no natural at all, the coffee machine does not it works in a place where mugs and tea were dirty and not cleaned. There is only one restaurant near the hotel nearby, and the bar and restaurant were not working in the hotel itself.
Wow!!! I didn't think there was such beauty nearby. I would like to guess the weather and no Turkey and Egypt is necessary!!! A family vacation for a few days is perfect!!!
It is very interesting to climb the fortress and its towers along the narrow spiral staircases of the Middle Ages. The children are delighted. And adults should have patience and strength. An endurance walk. Very authentic.
I am very happy with my stay at the hotel. The staff is very friendly and friendly. The rooms are comfortable and have a great view from the balcony. The food in the cafe is delicious and varied. The only wish is to increase the staff of maids, it is very difficult for girls to serve so many rooms. I want to wish the whole team all the best. Thank you very much!
A relatively new hotel on the lake shore. We spent the night while traveling in Belarus. The rooms are good. You can smoke on the balcony. The restaurant was not used. It's very good for sleeping on the road.
A good hotel, we had a family room with 2 balconies, 2 double beds, a dressing room. Nice view from the balcony to the lake. Polite staff, delicious food. The lake is within walking distance. Quiet area.
Among the shortcomings: the room is designed for 4, but there are only two chairs, two glasses too.
A good place for a quiet leisurely rest.
I liked the hotel in terms of the room, cleanliness and view, but the work of the so-called restaurant was shocking! You will not be fed even for your money, because the cook is alone and he can not cope, and the occupancy rate of the hotel is almost 100%.
First of all, the location of the complex is the best. The rooms are clean, bright and cozy. There is an elevator, a cafe, a water cooler in the corridor, a huge Parking lot.
Specifically, the door to the balcony was broken in my room (it was impossible to go out on the balcony), I hope this is an isolated case, but it exists.
Cozy small rooms, there is a room for people with disabilities, in the cafe you can try a customized menu. The prices are very affordable. Excellent location, across the street from the city beach, also a short walk through the park along the embankment. We stayed at this hotel, and toured all the nearby lakes, including Naroch
Delicious set meals for a small amount of money.
The only thing is maybe a salad with fresh onions, which is not always appropriate at lunch, if you then have to communicate with people a lot)))
I recently visited this hotel with my wife, I was left with a good impression.
Nice view from the window, balcony, fresh neat renovation, comfortable bed.
The hotel itself is located in a very beautiful area, near the urban beach, a children's playground, a sports and recreation complex.
The shops are located nearby, if necessary, we clarified their location with the administrator, they told us in detail.
There is a bicycle rental, unfortunately they could not use them because it was snowing.
The cafe has set meals on weekdays, the serving is done to the nearest second, hot and delicious.
In the morning we had a delicious breakfast, the fried eggs were very surprised in a pleasant sense of the word. It was served in a special dish. I arranged everything for the cost, inexpensive and delicious.
In general, we were satisfied with our stay at the hotel.
A pleasant hotel. The accommodation in the suite is very comfortable. Two balconies, a dressing room, a large bathroom, Hot water was constantly available. There Are a lot Of Tv Programs. Responsive staff. We didn't need a cafe, as we plan to travel around Belarus. We had lunch and dinner in different cities. More often in the restaurant of the Lake. I liked everything. Thank you so much for the hospitality of the Belarusians.
The hotel sucks. The rooms seem to be normal, but the service is just terrible. Linen is not changed, rooms are not asked to be cleaned, I had to do it myself, towels are not changed, empty coolers stand stupidly in the heat.
Overall, it's good. But not perfect)
The water smells a little in the bathroom, but not too much and disgusting. Wi-fi does not finish up to the 4th floor, we did not even find the point itself in our room.
But the most interesting thing is nutrition. Upon check-in, we filled out a questionnaire with food exceptions and paid for breakfast. As a result, all 3 days they brought for breakfast what we wrote in the exceptions) in the kitchen they said that this information was not transmitted to them from the reception. So as a result, I paid for 3 breakfasts, but I was hungry.
And so good staff, clean, quiet.
The complex is good, it was built recently, so the furniture and appliances are new. The rooms are cozy with a large panoramic balcony. There is a restaurant downstairs, there are bicycles for rent.
Just note that this is not Lake Naroch itself in the background, but another one called Myastro. Naroch is still 25 kilometers away, by bike.
And so everything is super🏖️😊
I took a break from the Amazing Day travel agency, of course I overpaid more than twice...But about the hotel itself: the rooms are excellent, well renovated, TV, Internet (did not work on the 5th floor), the view from the balcony is beautiful to the lake. There is a little lack of cleanliness, the bedspreads were not the first freshness at all... But in general, it is normal. Nutrition - the Soviet Union. The portions are small, buckwheat, mashed potatoes, boiled chicken, vinaigrette, etc. We had to wait a long time until the food was served. But the staff is very polite and diligent! They're great! The problem, apparently, is the lack of staff.
The area around is poor, there is nowhere to go, the water in the lake is dirty, the shore is poorly cleaned, all the mud and algae lie on the edge.There is a shower, benches, a playground on the beach. In general, it's not bad for a budget holiday, but only if you book rooms yourself.
The rooms are quite clean and pleasant, there is a lake nearby where you can swim, but the audibility, as if there are no walls at all, also a lot of questions about nutrition. Rice porridge and a piece of boiled sausage for dinner, as well as cucumber and dill salad are at least surprising at the hotel. The breakfasts weren't much better. In addition, as it turned out, children from a sports camp live in the hotel in the summer, in the number of about a hundred people, which is at least worth warning about, since the presence of walls is still questionable.
A great hotel. They even played billiards. It would be nice to wash the curtains and tulle, it smells like dust. Nice bed linen. The embankment is being built outside the window, it's a little noisy in the morning.
A good hotel. Almost on the shore of a large lake. The rooms are no frills, but everything is beautiful and in good condition. The staff is friendly, the food is good. The hotel and the grounds are clean. You can catch up to the international level.
A great hotel. Fresh renovation. There's a cafe downstairs, of course, so-so. A girl in the colors of antlers wagon, food for an amateur. The kid at the reception is doing well. He suggested everything, told me everything.
It is dirty upon check-in, it is problematic to wait for room cleaning at the time of stay.The cafes that are located on the territory of the hotel work according to their schedule (there is no compliance with the stated one)
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Сергей Апрельский
Level 10 Local Expert
June 24, 2024
A cozy hotel. Budget. There are places for checkers and chess games in the lobby. Cafe and bar. Friendly staff. A good location. I would like to have paintings in the room and a bigger shoe spoon. The room is closed with an electronic keychain. Delicious set meals.