Everything is fine, cleanliness, comfort, but with the staff at the reception it's just a disaster, they sleep, they smoke ...
And remove the smoking room from the corridor, the stench is terrible
Polite, friendly staff. A cozy large room (a small minus, the shower leaks and a putrid smell, at times). Timely cleaning of the room and change of hygienic components. The hotel has a restaurant where you can have dinner at reasonable prices.
Stayed with friends on 09/19/2018. Nice hotel, clean, cozy. Responsive staff. We left early in the morning, asked for lunch boxes, cooked without any problems.
Special thanks to the administrator Zhansaula.
This time it was absolutely terrible. I checked into a single room, found dirty bed linen (stains), asked to replace the bed linen. The remark was accepted, but they were in no hurry to eliminate it, waited 30-40 minutes, called the administration and replied that the cleaner was busy. I decided to go on business and asked to change my underwear before my arrival. I arrived in 1-1.5 hours, everything was in the same form. As a result, I moved out of the hotel
We arrived at the hotel at 6:00, stood for 2 hours on the street waiting for the door to open. We managed to sleep on the suitcases. Suitcases must be lifted up the stairs to the 4th floor. When I left, I left my headphones in the room. I called the concierge, they said they would give it to a colleague, they did not.
We were in three dolphins and drank beer more than once . she served the Ghoul , she always sheathed us , added 4 mugs of beer each .we told her she understood everything was fine with me and the food there was especially barbecue.