Hotfix Coffee
142 reviews
October 26
It is convenient that there are sockets near the train station, if you need to work, upholstered chairs. The coffee is normal, I always take it with almond or hazelnut milk. I took it on almond for the last time. The package was ne moloko barista (I don't know what brand of milk there was earlier), but this time I gave the coffee to my husband, I couldn't drink it, because it tasted like some kind of soy mixture. Before this incident, coffee was always normal 👌
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December 2
My favorite coffee shop, they make very tasty coffee,
I live alone, but I only come to this coffee shop for coffee all the time, the baristas are quite kind
And responsive in a word, a great coffee shop)
Thank you for the delicious coffee)
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November 6
For a nice price, I would put a lot of stars if not for the service and taste.
I never took coffee, but it was either burnt or something was not added, occasionally there was good coffee.The tables are really dirty, as they wrote in previous reviews, this is a problem for the employer, he cannot provide 2 baristas on shift.
When serving, the barista rolled her eyes when I corrected that I had almond syrup, and not, as she said, coconut almonds.
I had to wait for coffee for more than 25 minutes, because at first the girl just disappeared, and then she came out and took a break for another 10 minutes.
I'll go to the hotfix again, but not at this point
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October 15
My most favorite cafe, a month ago, of course, a terrible girl worked and my question was what can you offer me from sweet drinks, I was answered with an espresso tonic, I still took it, but I realized that it was not sweet, it was disgusting and discouraged the desire to walk, but the other day I went for cocoa and cheesecake and there was a nice guy at the checkout,he did as I asked, a little colder than necessary, it turned out quickly and tasty, I am very glad that that person no longer works there, I am glad that my most favorite cafe has regained its former colors
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June 20
everything is almost perfect!
However, sometimes the hall itself is a little dirty:(
the music is pleasant, judging by the reviews, someone has a very sensitive ear, but it never bothered me. and the playlists in this coffee shop are cool ;)
the staff is mostly friendly, sometimes it happens that they don't say hello, etc., but this can be understood!
coffee is always delicious, sandwiches are delicious, cakes are also normal. orders are treated carefully, there has never been such a thing that they did not do what I asked for.
many people here are outraged by the lack of toilets, but as far as I know, a toilet is rare in hotfixes (or there are none at all, I have not met them)
the self-service table is always neat, everything is always there.
It's nice that there is an outlet near each table.
In general, everything is super!
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1
May 14
the atmosphere is favorable for all aspects of the pastime: music, seating, and friendly staff, everything is as it should be!
drinks and coffee are made at the level needed for true enjoyment, and the food is always fresh and delicious.
Don't find fault with anything!
one of the few coffee shops that left such an impression about itself)
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August 24
This is the most terrible cafe in this chain. They never have anything, there's no ice- we can't cook, there's no syrup - we can't cook either, and I don't say anything about baking at all, it's stale and dry. Earlier (2 years ago ) there was one of my favorites. Now foo-foo. And the coffee sucks, as does the place itself. I recommend going a little further there is a second cafe of this chain, everything is at the highest level there, and the barista is friendly and the staff.
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August 10
I bought Raf before. Very good, delicious creamy taste without acid and bitterness. It tastes better than in some other coffee chains in the city. And the price is less than in other places.
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November 18, 2023
Wonderful music, delicious coffee, friendly staff, cozy atmosphere for gatherings with friends or just a break after a busy day, a rich assortment of desserts and snacks combined with delicious coffee and a wonderful atmosphere give an unforgettable feeling of peace and tranquility
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October 25
One of those places where it's cheap and angry, well, really)
Over the past 5 years, the institution has only gained momentum, it's got better, I mean)
I take cocoa often, and raf coffee
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July 31
Customer focus is at zero. In the morning, being late, I ran in for a Donation, hoping that they would let me go for a min maximum. But the girl refused with displeasure, saying that everyone was late and continued to make coffee super slowly. In principle, I don't go there very often, because it's not very clean, and even more so now.
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September 2
The staff is nice, the prices are nice, but I came for something sweet, ordered lemonade. There are no lemonades. I ordered an ice latte with syrup. I have never drunk such a terrible-tasting and bitter ice latte anywhere else. Disappointed.
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October 1
Awful. We were at breakfast, the pastries were all tasteless, the honey cake was the worst I've ever tasted. The concept of a coffee shop is fixated on economical prices, but the quality suffers greatly from this.
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June 13
Normal coffee, you can immediately have a snack (sandwiches, rolls, buns).
On a budget.
But at all Hotfix points, the cashier works alone. He also makes coffee, so if there's a queue, it doesn't move very fast.
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September 9, 2023
I went into this wonderful place on 09/8.23, took an ice cappuccino popcorn and put it in with great pleasure! The work of the staff is 10/10, the music is 10/10, it is not objective to break the tables, go fix it yourself, otherwise you will complain later that the staff is not clear what they are doing, and you are waiting for coffee, according to the order that you took away, there is nothing to count crows, well, about hand washing, advice - carry wet wipes with you, there may not be a toilet anywhere, there is Wi-Fi from the bank, reviews with one star are banned, sorted out by facts.
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4
August 9
Clean , cozy , the staff is polite , the prices are pleasant , very tasty
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1
November 12
The barista has a cool playlist that is perfect for meeting good old friends
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1
November 10
Spacious room, tables and very comfortable chairs, coffee is wonderful
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June 28
06/28/24 the barista did not accept the order correctly, after which she began to argue that I did not say about the syrup, I paid extra, but nothing changed, again disputes, again I paid extra. In another order, the lemonade was not made correctly .
The staff is not friendly and does not take into account the wishes of the client!
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February 18
The coffee is not bad, but the atmosphere is a nightmare. The music is screaming very loudly, the staff is trying to shout over the speaker. It is difficult to talk to your interlocutor, sometimes you have to shout (loud music gets in the way). It was as if he had come not to a quiet coffee shop, but to a nightclub. We ordered a raf and a latte. The Raf was done, but the latte was not heard of for a long time. We decided to find out for ourselves. As it turned out, the latte was given away, although only one person came up (took the nut cappuccino). As a result, it did not work out to have a normal conversation and drink coffee.
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1
September 13, 2023
I tried sangria for the first time at your place, it was wonderful. Lovely girls Valeria and Ksenia competently consulted and made a very tasty drink.
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November 6, 2023
the best place to relax
good employees
the best of them barista Nikita and Ksenia
today pleased with delicious coffee and good mood
thank you very much for the good coffee and the mood
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October 16, 2023
A good place. Cozy and fast service. You sit on comfortable armchairs or sofas indoors so that you can sit comfortably with comfort
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November 12
Playlists are top! The atmosphere is good and the coffee is delicious
+vibe
+rap
+aura
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November 2, 2023
Coffee is cheap, but syrups always make it delicious. Of the latter, I liked raf'ello, very sweet with coconut chips.
Sometimes I run in the morning, there is no queue at all. The employees are pleasant, they are not rude, they ask and clarify everything that is necessary.
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1
January 19
I tried to be friendly with the bartender who was standing with a stony face! The girl silently came out from around the corner, stood behind the cash register and stood silent until I turned to her. Neither hello nor goodbye. I spoke clearly enough to hear the order, but I was asked three times about the damn syrup! I love this chain of coffee shops in my city, but the Minsk quality of service is below zero.
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1
June 16
Ice Raf Bounty is made without chocolate topping on the walls of the glass. If there was no topping available, the staff had to offer another drink, and not make this one according to the recipe, without informing the guest.
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May 11
Which day I go in and they have a break of more than 30 minutes. There must be 2 people on shift, break hours are not specified. Should I come over and make myself a coffee? Or maybe I can just take something from the cash register?
Disgusting attitude to work!
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June 16
we ordered three drinks, and everything turned out terribly, diluted slurry, no taste is felt in lemonade, just colored mineral water for 4 rubles, laughter and sin, a similar situation with milkshake.
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2
March 24
Coffee is not so delicious (as strange as it may sound, but it is better at a green gas station). The music screams so that the interlocutor cannot be heard. And the classics of the genre - you can't get into Tula. Even as a buyer/client
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February 3
Of the alternative milk, only almond milk, although at least two more options have been announced. The caps from cold drinks do not fit the glasses so much that they poured all over themselves, poured everything around and there was almost no drink left. The lemonade itself is cooked on non-gosed water and the syrup is almost not felt
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2
July 15
We stood in line for 15 minutes, as a result they said that there was no ice, it was not indicated anywhere that there were no cold drinks
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1
November 20
The cafe is just wonderful, I go there every day, thank you very much
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September 28
This place has become SPECIAL for me, here I tasted the most disgusting coffee in my life
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March 11
The staff is not very polite in dealing with the client. There was a very long wait, there was 1 barista in the queue of 5 people, the second barista was doing something incomprehensible.
Music fire
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1
July 28, 2023
The staff is good, but the level of attention to orders is zero. We ordered coffee and a sandwich, as a result, some chickens that were ordered after us just took our order and left, and the staff didn't even notice. We had to hurry and the raf was unfinished. Maybe it would have been better in another scenario, but now the assessment is as follows. Pay more attention to the orders or at least sign the cups 😒
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July 21
On the way home, I bought cheesecake and red velvet. The red velvet turned out to be dry, and also with some kind of white coating on top. The cheesecake tastes not the first freshness either, although it looks better than the previous one. I was shocked, as I did not expect such service!
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November 17
The coffee is delicious, the cocoa is delicious, the playlist is incredible
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March 9
The lemonade is not bad in principle, the atmosphere is not bad either. And the staff is slow, depending on which shift. Waiting 15 minutes for water with syrup is a little too much......
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April 1
Delicious coffee, not ideal. But for such a price and volume, it's the best. I like it much more than the same cofix
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July 3
All the food is not fresh, the staff is unpleasant, they constantly linger on a smoke break
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November 25, 2022
I visited your place with a friend on 25.11, I really liked the girls who served us, they were very friendly and positive. They usually fell for girls who didn't even say hello.
We made delicious coffee and cocoa, everything is fast. I really liked it. I hope the others will also keep this level of service.
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July 28
Wooden donuts, when asked about the request to replace them, they say that they are fresh
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1
June 16
cocktails on the water are mostly tired of drinking water!!!!🤬 The tastelessness is complete, guys, well, this is a loss of losses🤬👎
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June 29
It's +40 outside, there are no cold drinks, there is no ice equipment, and then why do you have cold drinks on the menu?
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January 5, 2023
The coffee is delicious, especially RAFF with coconut. The cheesecakes are very tasty. In general, the prices are good, especially for coffee!) The baristas are also nice guys, sociable and funny))
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May 21, 2023
Coffee is not bad.
However, they were not very warmly welcomed in the cafe.
A strange situation in a COFFEE SHOP where sockets stick out of the wall and THERE is NO usb WI-FI!
Guys, kamon... people come to you to work with computers, scroll through the news on your phone! YOU DEFINITELY NEED WI-FI!
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August 30, 2023
I like cappuccino with violet syrup the most. And also natural teas with pulp. This is the beauty that the barista of the coffee shop on Kirova , 2 makes . The entrance gate of Minsk.
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November 15, 2023
This is a massmarket that does not care about everyone, so there is no point in writing, but once Yandex asks. The place is not very good, it's better to walk further and overpay for coffee)
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April 18, 2023
A table was broken, first a girl sat down at it, something fell very loudly, she picked it up, corrected it, moved to another, the sellers heard and saw everything, then two ladies came - they also rattled the broken table, moved to another, the sellers again pretended that everything was fine, there was a student behind the ladies, too, almost he filled up the table, but his ladies warned him...So much for the service. Then I left.
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