Good evening, I visited the coffee shop on Khmelnitsky Hotfix and was pleasantly surprised! Wonderful and charismatic staff and delicious coffee! Now there is a reason to come to Minsk more often)
I went to the hotfix at Bogdan Khmelnitsky Street for the first time and realized that I would never come in again. I ordered myself an author's coffee, after I had already given the order to +-6 customers, but they still don't call mine. After I came up and said, "Girl, I'm sorry, but when my coffee is ready, I've been waiting for 15 minutes," the girl with a displeased face said 2 minutes and started cooking it, and then put my order just on the table, without naming what it was. If I hadn't been standing next to him, I probably wouldn't have had coffee at all. Of course, I understand everything, maybe you were talking about the order, but you could at least apologize and not roll your eyes..
There used to be a great coffee shop, now it's like drinking slop.
For many years, I bought coffee almost every day at Momo shopping center and was always satisfied. This year, young boys and girls have been working since the summer, who manage to spoil the mood with their masterpieces almost every time. I always buy a large cappuccino with syrup. Previously, one dose was enough to enjoy the aroma. Now you pay for a double, triple portion - the coffee is not even sweet, not to mention that there is no taste of syrup at all.
Bottom line: I do not recommend the Hotfix coffee shop in Momo shopping center and I will not take any more drinks in this institution myself
Insanely long wait , one barista is good- it's worth making orders ( zero questions ) the second one, at a time when there is already a queue, declares the phrase "that's it, I'm gone"
And he starts washing syrup bottles..... of course , I understand everything , but when people are standing , you can serve them instead of dancing to music and doing other things .
I've always had a pretty good opinion of the coffee shops of this chain, but it's impossible to turn a blind eye to some things. In the hotfix, Khmelnitsky has incredibly rude staff, without exaggeration. I rarely look in here, but every time I am struck by the rudeness of the staff. Teach the barista guy who worked today (15.08) to talk to visitors. After such pseudo-smart answers and rudeness, no one will want to come back here.
I'm already silent about the constant absence of most items from the menu, there are always no syrups, ice, lemonades, matches…It is very tiring to play guessing games based on drinks. This is usually not the case at other points. I hope such reviews will be taken into account and the situation in this coffee shop will improve.
Good afternoon! I have been visiting this chain coffee shop for several years. This coffee shop was the most convenient location for students of different universities.
Unfortunately, the quality of service has been deteriorating every time lately. At first, you are aggressively greeted by young baristas (now they no longer work here), who may even use obscenities in the direction of the guest who willy-nilly heard this obscenity.
At the moment, friendly baristas are forced to refuse guests most of the items from the menu due to their absence. In other points of this chain of coffee shops, this is rare. Here, there have been no syrups or the usual grill for a month, there are often no ingredients for making various types of coffee or other drinks (
It is a pity that in an institution so popular among students at several universities at once, suppliers and the director treat visitors so negligently!
The worst branch is hotfix , there is always no delivery and half of the products are available , no coffee , although this is the base for a cheap eatery , prices are getting higher , and the quality is the opposite
Good time of day. I, as a good citizen, came to a previously wonderful place for the eye and heart. In order to enjoy a wonderful network coffee. Sadness surged like a tsunami, unexpectedly and with lightning speed, after hearing from the barista: "I won't give you change from five rubles, give it smaller" (While the drink costs 3.80 rubles). I am confused and surprised: "Can't you give me a ruble 20 kopecks? All right, just give me a ruble." The answer came immediately: "If I give you a ruble, then I will give you all the money from the cash register." I understand that situations can be different, but how can you not find a ruble at the cash desk on Tuesday, at 9.35 Moscow time? I was left without coffee, very upset...
The most terrible branch of the cofix. Everything is constantly out of stock, then ice, then alternative milk, then the coffee machine will break. Today we ordered 2 drinks with alternative milk, we made them with regular milk. When we returned and talked about the fact that the drinks were made with regular milk, they began to assure us that everything was made with coconut. The service is terrible, change the team
DO NOT TAKE DESSERTS, THERE IS A DELAY
14.09 I was taking coffee and decided to take a sandwich with it. As usual, they were not there, the choice of desserts was also meager - I had to take Napoleon, which I regretted a couple of hours later, because I received a severe poisoning as a gift, after which I came to my senses only on the sixth day of treatment. A piece of cake was too expensive
Great place: convenient location, friendly staff working - kind and funny guys, well-mannered. Delicious coffee, and in general, you can buy a lot of delicious things there. Coffee prices are the cheapest, as for me, in the city. I highly recommend it. Thanks to the guys who work here.
Good evening. I stopped going to your coffee shops because of the fact that PEPPER CHINO disappeared from you. I really liked this coffee. You are greedy
Today I ordered coffee with coconut milk at Khmelnitsky, they boiled it with cow's milk and convinced me that it seems to me that the coffee is made 100% vegetable. I'm lactose intolerant, thanks so much for ruining the evening.
What kind of service, such is the coffee. The barista cannot clearly explain why Bumble coffee is not made in a large size. The coffee that I ordered as a result was bitter and the syrup was not felt from the word AT ALL!
Cockroach in coffee :) at first, we were confused by cockroaches on the floor of the establishment, but when it turned out to be in the cup itself... How did the barista not notice that he made coffee with a special additive?) We were regular customers, but no, thanks, never set foot here again.
A good establishment of the Hotfix coffee shop chain. I liked that coffee prices are cheaper compared to their competitors - cofix. There are also grilled sandwiches, which kofix does not have) In general, a good coffee shop with adequate prices, for a snack, there are sweet desserts, and hearty buns or sandwiches. The staff is nice)
Of the cons: the fact that sometimes there is no cream for rafa 🤷♀️🤦♀️
It's just terrible, I come in every time — there are no lemonades. Normal coffee every other time, then you don't feel coffee, then it's like there's no syrup, everything is bitter, disgusting
Momo 06.11.2023
A huge request to the blonde girl who worked tonight to teach her to move a little. And don 't roll your eyes in discontent . And sometimes smile or just serve customers with a calm face. Thank you.
Coffee has become much weaker, there is no saturated taste as before. It is in Momo.
Dirty, not neat, one barista is wrong.
You can drink espresso, milk drinks are terrible, no barista knows how to whip milk, unfortunately!
We have been in different places of the network
Horror, I went into a coffee shop, a man came after me, two employees did not pay attention to us in any way, were unloading goods, no one greeted us and did not accept the order, stood for 15 minutes and left, terrible attitude
Incredibly rude staff. Today, on 11/30/2022, we visited this institution at Bogdan Khmelnitsky Street. The girl did not pay any attention to us, moreover, she had her back to us and was on the phone. She noticed that we came in, but did not react in any way. Next, we placed an order. All the seats were occupied, except for the tables with the chairs raised. We thought that the staff were preparing for closure and therefore they were picked up, although the time was about 9 pm. There were no markings on the chairs, nothing. We took down the chairs and sat down. We stayed at the table for about 10-15 minutes before the second employee came with the words "Hey, did you see that the chairs were raised?" in a very rude tone and a move. We said that we were not informed about this when we decided to sit here. She only then informed us that we should do what we wanted, but some of these chairs were poorly bolted. That is, we were potentially put in danger and at the same time did not report this breakdown, and they also ran over us.
The opening hours are written at the entrance from 7.30 - do not believe it, at this time the cafe opens at most 2 times a week. It is constantly either closed, or you come around 8, and the coffee machine is still warming up, or at 7.50 the workers already have a break, where they stand and smoke around October
A good cafe, friendly staff, delicious coffee (and not only, the assortment is not meager, there are plenty to choose from), in general, I did not notice any disadvantages as such.
The best coffee shop in Minsk.
The employees are very cheerful and helpful.
I advise you to visit it.
You will come once and never want to leave again.
Terrible service !!!
A huge menu, but in fact, there is no tea, we can't make fresh, we can't make raf, only coffee, the question is why then make a huge menu when you can only take coffee?
Even when giving coffee, they knock the cup significantly, neither please, nor bon appetit, why work like that?
There is a Hotfix coffee machine, you know, we have been there more than once, all for 1.70 small coffee, 2.70 large, pleasant atmosphere and pleasant music. The baristas are very pleasant, both the girl and the man. There are bar tables. They make coffee for you, you add the rest yourself, and even the syrup is free to choose from. Not a cafe, but super. Favorite place ❤️❤️
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A
artem
Level 7 Local Expert
June 3, 2024
The drinks are not bad. Snacks are also available, but there is no Internet in all public places. The Internet is only for employees - disappointed.
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Д
Диана
Level 4 Local Expert
March 25
Do something about the constantly unhappy and gloomy staff.