The service is disgusting. Incompetent employees cannot advise on errors in the program. They redirect you to different numbers. You wait 15 minutes for a call to be answered to hear that they can't help you in any way. Training in the 97/r hour program - where does this pricing come from, the big question!
Disgusting line consultation. Each consultant works as he wants. One works according to the rules through letters, and the second expands the rights to the right and to the left without any letters. There is not even a place to file a complaint on the site.
it is much cheaper to find a new accountant than a programmer who will undertake to service it, because if your accountant says "you need to be exclusively human", it is better to drive in the neck. Alternatively, you will never expand / refine the configuration, i.e. you will sit exactly on the standard one, always - then you can still live (it's not just about accounting, it's about all the configurations that you will have, they are also connected). To be serviced / refined by the very same human - since you bought something from them - they have a complete monopoly, they know it perfectly well and do not hesitate to use it. There is a lot of protection, it really gets in the way (don't believe Human's stories).
Switching from a Human configuration to any other is very expensive and problematic in terms of costs, so I advise you to think again before buying something.
p.s. Some of the reviews below are written by Human employees, at least one.
One of my biggest mistakes was to upgrade to version 8.3 from 7.7. It feels like I've rolled back 10 years. It would be better to go to the competitors.
They take such a lot of money. And the employees are not competent, since 5 times they have only sent the correct update files. It was a simple day. Even IPSHNIKI work better
Very bad. The consultation line cannot be reached. If you are suddenly lucky and answered, then any question is answered not just with a sigh, but with a groan "how did you get everything?" it is easier to look for answers on forums.
Получить даже платную информацию по тел. 7141 всегда проблема, или трубку не берут или будут разговаривать 5 минут, а в итоге например про УТ ничего не знают... В последний год очень испортилось обслуживание.. без оплаты даже слова не скажут