According to all the reviews below.
As a legal entity, we can confirm that Hydrolife is not customer-oriented at all.
Not polite employees, not responsible.
The hack was accepted and we waited 3-4 days. On the 2nd day, they started calling, but no one answered, the accounting number does not work. On the 4th day, at least the deliverer said that there were no funds on the balance sheet, so they did not bring water.
Well, at least someone could have said that before. Although we have been working with them for a year now. And after that, I don't want to cooperate. We could have informed you in a day at least!
Is it really so difficult to notify the client that there are no funds on the balance so that we don't waste time and pay immediately.
They brought water in a capsule. Installed on the cooler in the evening. And in the morning they found that the capsule was full of holes, there was a small crack from where water poured out overnight and ruined the entire laminate. We call the number on the website and they don 't answer. Who will be responsible for such negligence?
The most terrible service, I explained several times that I can only accept delivery on Saturday morning, as a result, delivery calls only when it is convenient for them. I do not recommend ordering delivery from this organization to anyone, there is no customer orientation.