A very good car dealership, manager Madina top! Attentive, nimble, ready to answer any question and give advice. I prepared the documents just as quickly, everything is clear. I recommend this particular Hyundai salon to everyone, because with the Hyundai Premium salon on the left bank there are only negative impressions, the complete opposite of this car dealership. Therefore, I recommend it to everyone on Kudaiberdyuli.
A car dealership is like a car dealership. I visited it for the first time in June 2024. I went there quite by accident, in my home clothes, in an ordinary T-shirt, in torn jeans. They are torn from old age)They just got lost and climbed on, but I'm comfortable in them. Then they saw Santa Fe 2024 and wanted to buy it. We were chased from manager to manager for a very long time, in my opinion, from our appearance. As a result, one girl realized that we were there for a reason. She helped us a lot and eventually we bought a new car)In general, the first impression is not a fountain, the second is also so-so. Sometimes employees are incompetent in some technical matters, the second is very expensive maintenance. I installed an alarm system for cash, and a roll of duct tape costs 1200 tenge there) I will keep silent about everything else, there will be a lot of letters.And now judge for yourself)
So far, everything is fine, we quickly worked out, chose the color that was needed, and drove a car from another city... the only thing that I had to go to a special PSC myself, but this is Astana....40 minutes and the rooms are ready
Beautiful and comfortable office, polite staff.
Unfortunately, there are few employees, we have to wait in line to find out the conditions for various loan programs.
P.S.
It would be logical to post these conditions for various options on the dealer's website.
Everything is there, everything is clean, but there are disadvantages, cars are also very very cheap on Koleso.kz 30%+ is expensive, and I think that everything is fine in Hyundai Astana AAHAHAHAHAHAHAHA
I recently drove to Hyundai Astana for the first free ONE of my last year's purchase - i30, the guys of the service center did well, the main thing is that they did their job quickly and professionally, they are very grateful for this!
A good car dealership, excellent service, experienced managers accompany you from A to Z. I would especially like to mention the manager Beknur, who is a specialist in his field👍
The car salon is located in a good area, the service is better if the term of the car loan would be increased to 12 years, I would make out a lot of monthly payments.
I put 4, why?
Yes, because not all managers are open-minded and loyal to customers. We are lucky and we will sit down with the Bot (Akbot). She helped us choose a car option.
Thank you very much to the employers of the service that they forgot to put an air filter on a new car as they drove 20 km without an air filter now the engine is growling before that, the curves of the hyundai center master worked like a clock
The staff is polite, the sellers know their business, and the cars will show and make a discount and help with the loan. Someday I'll take a new car from them)
Employees are not eager to sell. Only top-end configurations are available. The test drive was not offered. They invite you to one time, but in fact you have to wait.
Hello. A pleasant interior both outside and inside. Friendly staff and messengers. There is a waiting area, a treat with fresh and fragrant coffee. Excellent conditions of service and quality.
There is a waiting room where you can drink tea and coffee! There is a children's corner! There is parking for customers! Polite staff. For customers who are served at the service, one cup of tea or coffee is free!
Хороший автоцентр, сервис которому можно доверять, как и у всех дилеров стоимости запасных частей и услуг завышены. Есть отдел Качества, перезванивают после оказания услуг. Из минусов диагностика авто после ДТП платная, почему бы для своих клиентов не делать скидки и относиться более лояльней. Кафе маленькое, в других салонах, приезжающим на ТО в подарок чай ( н/р аллюр).
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И
Инкогнито 3921
Level 11 Local Expert
August 28
A good car dealership, all employees go to a meeting, but there are problems, there is no decent parking, although there is plenty of space. I think if we solve this important issue, then there will be a solid five.
I bought a car faster than new shoes came from Almaty 😄 attentive staff, fast service. Even after the purchase, Ruslan's manager does not forget and is always in touch. Well done. Successful sales!
A normal car dealership. People are working. Everything is fine. Clear. Managers advise. Everyone is friendly and interested. No one bothers and does not impose with consultations.
The managers Agerim and Batyr are polite! They know their job! Well done!
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Алина
Level 7 Local Expert
July 8
I wanted to find out if there is a manual transmission for sale. The consultants are busy, although there was no one sitting in front of him. Football players. I definitely won't buy from them because of the careless attitude. I'll buy it now and tomorrow what problems or claims do they have to do with at all.
Очень низкий уровень обслуживания. Особенно в отделе Hyundai Finance. Работает только один сотрудник. Самал как богиня вселенной, как будто из своего кармана деньги выдаёт. Не советую этот автоцентр, организация работы плохая. В ресепшене так вообще так посмотрели что не знаю кто у кого собирается покупать.
В каком случае обращаешься в автоцентр:машина не завелась,электрика "глючит" и т.д.Пытаешься записаться к электрику - минимум двоим приходится обьяснять проблему и в результате запись через две недели(это в лучшем случае)Вот и приходится искать а.электрика,который возьмётся здесь и сейчас.Это не первая машина с салона и такое отношение - норма.В общем,ты интересен им как ПОКУПАТЕЛЬ,дальше это твои проблемы...
The managers of the girls, especially Alina, for the service, can be fired immediately. Of the masters in the workshop, it is necessary to mention Alexander and Berik.
качество работы нас устраивает, машина уже не на гарантии, но не смотря на это, обслуживаемся только здесь, отличный персонал, быстрое обслуживание, единственное желание, поставьте терминалы каспи) люди уже отвыкли от карт, удобнее Qr, у меня карты с собой не было, но помог менеджер, скинула ему на карту халык, а он уже оплатил, спасибо)
Не совсем понятные цены на ТО автомашины купленой в этом же салоне. В один день говорят одну сумму на следующий день сумма уже увеличилась а с чего не понятно. И когда заявку через интернет подаешь почему то обратной связи не получаешь
Отличный центр. Хорошие продажники, особенно Роман! Нормальные слесаря, но Владимир из кузовного знаток своего дела. Остальных надо иногда подпиновать, могут что нибудь забыть или забить сделать