Hyundai Premium, Astana Motors
322 reviews
September 15, 2022
I have been waiting for the replacement of the door lock under warranty for more than a month, today I was told to wait another three months to six months. It is easier to find and buy yourself elsewhere.
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April 14, 2024
Well-trained staff
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August 27, 2024
Great thanks
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June 30, 2022
Manager Roman knows his job very well, has received competent advice and the best service. 👍
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1
April 17, 2023
The manager for installing add-ons on Al-Farabi (alarms, video recorders) is just a fabulous character... If you have purchased a car of this brand, then I advise you to make all additional services in Hyundai to Suyunbai.
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May 16, 2022
It's a good place. The workers are good. They manage to serve everyone. Saltanat's manager explained it very quickly and clearly. Thank you
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October 12, 2023
The best salon from the Huindai network! But the tire service and the car wash are disgusting
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1
August 24, 2024
A good car dealership!
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July 2, 2021
A good car dealership, I use Hand Elantra and Creta cars for work (by the way, purchased by our company in this particular salon), I passed here. The staff is friendly, they don't take time, as it was in a couple of other salons (where you lose half a day, I won't say which ones :)). Coffee is available for free in the waiting room.
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3
April 16, 2024
The cars are finally available
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July 31, 2024
The service is disgusting.
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December 28, 2022
The masters are adequate, they are always ready to help. It seemed to me that such a sincere dealer)
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December 20, 2022
If you go to the service in the morning, then everything goes quickly and at a discount, the guys were already working at 8 a.m.
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January 13, 2024
All super coffee is free
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1
December 16, 2023
It 's cozy , just like at home !
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1
January 15, 2023
The attitude to work and clients is at a high level. I personally serve myself and I will say 10 out of 10.
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1
November 13, 2023
A wonderful dealership.
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June 24, 2021
The service is weak on all fronts. Salespeople are spoiled by frenzied demand, credit managers work hard, service people are not aware of the common sores of models, about which there are a million stories on the Internet. But it is clean and pleasant inside, in general there is something to improve.
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3
1
November 24, 2019
Excellent auto salon, fully justifies its Premium name!
I bought a car there, a Hyundai Tucson.
The whole process brought only pleasure. At first, I just went in and looked at the cars and was going to sell my own, so I was looking for a replacement. But the guys explained all the options so competently that the idea of selling and buying a car that initially scared me disappeared without a trace. Moreover, I took out a loan without any problems, although it did not work out on a preferential basis, but an ordinary loan made my dream come true. I'm happy with the car, it's worth the money they charge for it. Before that, I drove a Renault Duster. In general, I wanted to say about the sellers' service, the bank employees in this car dealership, they are great. In the future, I hope that the technical service will be at the same top level!
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5
January 9, 2024
I liked the service
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July 14, 2024
The best service
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1
April 14, 2024
There is no place to pump
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1
November 22, 2024
It works very poorly and slowly
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1
October 22, 2023
Qualitatively and soundly
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1
March 15, 2024
Everything is fine!!!
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1
February 19, 2024
Polite staff.
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1
May 30, 2020
I did not think that I would write this review, but yesterday's incident convinced me. I bought a new elantra in 2018, additional options were installed, the service called and said come by 3, the car will be ready. But they gave it out only by 7 o'clock, imagine waiting for 4 hours, and at 6 I had to pick up more children from kindergarten, so by 7 o'clock they gave me a car all covered in dust, plus there was a good layer of dirt from shoes in the driver's seat under the mat. Although it was a shock to me where dirt could come from in Almaty, as if it had been specially done, well, imagine the feeling of a new car you just bought. Okay, I think anything happens, I won't make a fuss, the manager Alexey apologized for the servers for a long time, although he had nothing to do with the issue. Well, yesterday I called on the phone about the trade-in of a car for a new Tucson, they told me on the phone that the car would be evaluated at market prices, I asked again, they confirmed it to me. As a result, what do we do : we have an estimate of 1.5-2 million below the market, I tell the appraisers, why do you have such a big difference? They answered me, we have to earn money, well, is that okay??? You're making money on a new car!!! I rent mine in trade-in, and you want to earn money on my car and earn a plus on the new one that you sell to me, double the benefit, but where is the service? And where is the respect for the client to talk like that? Earn money with him, but why cheat on the phone to say that the estimate will be on the market, but in fact the estimate is below the market by almost 2 million? They have to earn money, and the fact that I lose money doesn't bother them, that's such a service! The impression of this center is negative, they lie in a brazen way and cannot normally give out a new car
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8
January 3, 2024
Dinara is a super manager
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February 23, 2024
A normal store
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January 29, 2024
Excellent service
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April 30, 2019
A modern, spacious, cozy showroom. Friendly staff. I liked sales consultant Alexey Kulgavykh the most. He consults well, knows the subject, answers any questions. The visit leaves a pleasant impression
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5
2
March 20, 2024
A good restaurant
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1
June 9, 2023
Responsive and knowledgeable staff))
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August 4, 2021
A great salon. The service is at a good level. The guys are professional managers. Only positive emotions.
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2
January 26, 2020
I bought a car at this center .. I got to Alexey's manager. It 's a balm for the soul when in doubt-ignorance -confusion, I removed all doubts, spread everything out and explained everything . They gave out a car in a very touching way with bow balls, .with words of farewell and sincere wishes . In general, buying a car was very positive, gentle, even fun. Bravo, Alexey!
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5
April 9, 2023
Terribly expensive service. The prices for spare parts are too high
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1
April 1, 2024
Everything is fine!
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January 19, 2022
The word Premium can be removed from the name. Constant jostling and zero attention to visitors. Here's a Lexus or Jaguar that's Premium
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1
January 9, 2023
Managers are not interested in buyers. They begin to communicate only after you ask them to come over a couple of times. Even after that, they talk through their teeth.
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1
September 10, 2022
The service is not very good.!The administration did not call before sihpor . They said we'll call and figure it out.
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1
1
June 3, 2023
In which century, cars appeared) which can be bought
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September 12, 2021
There is no service at all. The most lame dealer in the city. They don't want to serve the manager. You pull information from the language of the managers. They don't want to sell in one word
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April 2, 2023
They serve you quickly and politely.,👍
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1
October 13, 2023
Great car dealership
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2
October 1, 2021
Very good salon, top-level service, competent sales managers
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2
1
June 28, 2022
I can only assess the quality of the service by master Sokolov S. 👍👍👍👍👍👍👍👍👍👍👍👍
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April 17, 2023
Car dealerships, who are looking for a new car, then you are here
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1
June 25, 2021
Hyundai Center is not recommended to anyone ...any other center , but he did not pay a lot of money , the service was not performed , but there were a lot of papers with excuses ..zero per review
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3
1
April 10, 2020
A pleasant car dealership - in general, like many with the exception of Aster and Bipek - is so crazy. It was not serviced because I did not buy a Hyundai but was on a test drive. Good managers suggested it, showed it, and gave it a ride. Thanks
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2
2
September 18, 2023
Excellent service
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