To begin with, I've been servicing my car here for a long time. I arrived, I was served, I paid. But as a last resort, he just finished me off - I came 1000 km away to change the front bumper molding on the Elantra - it consists of 3 parts (they examined it last time, ordered a new one, he arrived, I signed up and left at night on the highway). Upon arrival, the warranty manager said that they would not change, they changed their mind. Great, guys! Did I drive 1000km along the highway at night to be refused a service that they themselves offered? I went to the warranty director, and after half an hour of talking about the warranty, I agreed to replace 2 of the 3 moldings (I asked to change the right one at my expense so that it would not differ externally). After the replacement, all the moldings are crooked and instead of the right part of the old molding, they put the left one, which was supposed to be taken away under warranty.
Very high-quality and fast customer service, attentive staff, the girls at the reception are very nice, sociable, friendly, responsive. The managers know their job, they explained the cars in an accessible and understandable way. I would like to wish prosperity to your car dealership.
The quality of the managers' service, the service is all good. The only drawback, when buying a car, the company imposes an "obligation" to purchase additional equipment for a good amount. In general, everything is good, I am glad that several things are included for free.
Super cool Hyundai Zhayik Center car dealership.great service. We bought a car. And we are very happy.I advise you all to have reasonable prices!
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Каримов Р.
Level 5 Local Expert
July 7, 2024
We agreed to buy a car, prepayment of 10% and delivery of 2-3 weeks, it was not there, we came to be registered, the manager says - the management requires 100% prepayment🤦♂️ Well, we postponed it for a week, collected the necessary amount, the mood of the management changed and by the agreed deadline the manager called again and said that it was still possible for an advance payment of 10%, well, OK, whether the weather has changed or a magnetic storm has arrived, the management has new introductory notes - 10% prepayment and paid delivery🤦♂️ Decided not to take any more risks, called another dealer, no problem 10% and free shipping...
So decide between yourself, 100% or 10%, paid or free shipping, it's not the first year you've been selling, it's not serious like that.
A wonderful team, always polite, explain everything correctly, answer questions, it's nice to do business with professionals, good luck and success in your business.
A new car dealership, the model range is updated with Chinese brands, a good location, the staff is moderately courteous and attentive, the cost of car maintenance is relatively average. It does not need advertising.
I came to go through that and fix some problems in the car. He was served by a very unpleasant employee. The arrogant tone. Dislike.. There is no desire to return to the center.
I can only compare with the Russian service and not in favor of the latter, with all the obvious common standards, here you understand that the client is loved and respected. So it's about people. Keep it up, I recommend it
There are no cars available at all, I would like to see a car live, sit, try it on, so to speak. There was one car and it was used. None of the managers came up. Nobody gives a shit that someone comes to them. In principle, I will not carry my money to them
The center itself is normal, but the prices are not for public sector employees - definitely! Autoclave is a utopia! The car is not yours until the end of payments, interest, taxes, the obligation to do everything in this center, etc... Think before you sign a piece of paper...