Incompetent service and kindergarten. They haven't heard about Apple's global warranty, or pretend they haven't. They come up with reasons on the go why they need to pay them money: "We don't know anything, there is no such thing in Kazakhstan, Apple does not provide this."
I took the phone to another official service, where they immediately carried out a superficial diagnosis and took it for free further diagnostics and free repairs.
Nice people work, they met the repair deadlines, they do not respond well to the phones indicated on the receipt, it is better to write to the manager directly.
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Сергей
Level 7 Local Expert
June 5, 2023
I couldn't get through. I waited 10 minutes listening to music, then some redirects occurred, then the robot said that the subscriber's voice box was full and said goodbye to me. That's all the company's contacts. On the website in the place where the contacts are indicated, "we are in the social network. networks", just pictures of social networks without links to communication ... in general, they have a connection on 2. I could not get in touch. I will be waiting for a reply by e-mail. Maybe after the service, the opinion will change ... if I get to them at all with such contacts ...😒