Everything seems to be fine
But this is not allowed, that is not allowed
They said that you can eat in the lobby with your own food, we ordered, as a result, upon arrival, they said you can't eat, rejecting what they said earlier that you can
The breakfasts are of the same type, we stayed for 14 days, which
Already on the 9th day, I decided not to have breakfast, because there are only two types of breakfasts
The rooms are generally not bad, but decorated in a very minimalist style, the channels do not show except local ones. There is not even a kettle in the room, there is only 1 water. The hygienic shower does not work.
A very good hotel, convenient location, cleanliness and order of the rooms pleases, friendly and helpful staff, good breakfasts and cuisine in general. Overall, the hotel is good.
Great hotel
It's all clear
Comfortably
Breakfast for 4 out of 5
Polite staff
It is located near the Keruen eye shopping Center
The prices are optimal
There are no balconies or smoking rooms
The standard room is small (frankly, small). Clear.
Breakfast is good.
Internet speed is good.
The location is convenient
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Дмитрий
Level 17 Local Expert
December 5, 2023
Nice rooms, furniture, cleanliness, location.
Cold breakfasts, do not remove the dishes from the tables for a long time, as a result you do not know where to sit.
The young people at the reception got confused with the accounting documents, they had to return from the other side of the city...
Disgusting attitude towards the guests. Three days before arrival, the reservation was confirmed through Booking. We arrived at night, tired. I just wanted to rest. But there was a "surprise" waiting for us. There are no rooms. They don't see our reservation. Although we provided correspondence with the administrator and a confirmed reservation. The girl at the reception shrugged indifferently. This attitude towards the guests is amazing. I have never experienced such an attitude and humiliation in any hotel in Kazakhstan. I highly do not recommend this hotel. And if it was possible to put a score of minus five, I would put minus ten.
A good hotel , and breakfast is in full , it must be taken into account that the sun is shining in the room with a balcony until the evening , it is not really possible to go out
A wonderful hotel, better than other ibises, although they should all be the same))) One of the recommendations is to add a spare blanket...but by design, there will be nowhere to store it, so it will be provided more likely upon request. The breakfast is great, so it's definitely better than in other ibises;)
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Anonymous review
July 26, 2022
It's a great place. We had a good night's sleep. The breakfast is pleasant. The cuisine is also delicious! Modern, cozy. I was pleased with the interior. Clear.
There is a price screen at the reception. Breakfast is included in the room rate (you can ask for a package to bring half-eaten food to the room).
There is a laundry room, they clean up every day (change towels, vacuum, make the bed, put 2 bottles of water). Lots of sockets and a refrigerator.
The lovely waiters work until 00:00 in the restaurant, and after that you can order food only in the room.
It's just a pity that the menu is not big.
But! There is a shopping center with shops, banks and restaurants across the street.
Polite staff. The rooms are clean.
There was a room with a view of the railway, the tightness of the windows was beyond praise, nothing could be heard from the street.
There were difficulties with settling in, there was a malfunction in the card system for the room.
While we were waiting, we were offered tea.
The room cards stopped working 20 minutes before the check-out.
Ibis is ibis everywhere. A new hotel, but the staff is ‘frozen’ everything is very slow in the bar and restaurant and reception, although everything is of high quality
Unfortunately, in Aktobe, you can't walk around with a choice. Therefore, we can confidently say that this is the best option from this price category! Only 3 stars! But since it's a grid, it's nice to be there. Everything is clean, cozy rooms, trained staff, convenient location.
The qualification of the service personnel is "Zero", they cannot form accounting documents. Breakfast is for a fee, it is cold nuggets, finding a clean table is a problem...the only plus is a more or less new environment and a clean room. Nini is more here.
Great hotel! It was the first time, the best in my opinion in Aktobe. Clean, cozy. The staff is competent, the kitchen is normal, everything works in the room. Check-in and check-out quickly without any problems.
Clean, beautiful, excellent breakfast and staff. But when I turn on the air conditioner, the air comes with cigarette smoke. How does the smell in the room become in the vestibule of the train 💩
We took the opportunity and raised the price tag 3 times. I paid 77 thousand tenge. I also paid extra for the bed. And this is the standard! I was stuck in the elevator for 30 minutes, and no one apologized or tried to help. The breakfasts are not delicious. Terrible hotel, but there is parking.
A nice hotel with an excellent location. There is a great lack of a gym, not to mention a swimming pool and a sauna to relax after a day at work.😉
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Anonymous review
July 6, 2022
A chain hotel - the quality is ok! I lived for 10 days, noticed the sluggishness of the staff at breakfast, there were few seats, the weather was good, I went out to have breakfast on the open veranda