Ibis Firenze Prato Est
Directions
1 review
July 27, 2022
I was at the hotel on February 23, before the pandemic I only stayed there and what was my surprise that the staff did not want to let me in with my negative covid test, I was at the hotel about 23 pm, they were so incompetent that they did not know that covid tests in English are valid everywhere for 48 hours hours! They even called the management to figure out what to do, they also offered to stay with me on the street! This is despite the fact that the room was fully paid for! After an hour of persuasion, they let me in, on the condition that tomorrow morning I would have to provide them with a test from their local pharmacy! The rooms are cold, the ventilation noise is disgusting, it did not let you fall asleep. Breakfast, which I used to be delighted with, did not weed either! The hotel has changed, but not for the better, you don't want to grab the negative, go around it!
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