I used to go to another car wash on Prytytsky, everything is fine there, but it's not on the route for me. I decided to try the same "premium" service in the form of an Iceberg according to the recommendations of friends six months ago - they wash it efficiently. In fact, in short, I am not satisfied and will not go there anymore. Among the advantages: polite staff, clean and comfortable lounge, location, well, the windows were washed well. Of the disadvantages, the car was washed badly (I don't know what word to choose): the openings were not washed, the interior was not cleaned to cleanliness, the lint from the rags on the panel, the plastic at the bottom of the thresholds and the bumper were not touched at all. Yes, perhaps I am wrong in my visions, and I had to choose a range of services more expensive than 79p, but no one offered me anything more "high-quality"
I have been using this sink for a very long time, I used to be generally delighted, but the last couple of years the quality of the wax seemed to get a little worse (previously, the effect of rolling drops lasted longer), I thought it was an outdated paintwork, but after buying a new car, this feeling did not disappear. But these are mostly small things, because they wash well.
But today, after another visit to the car wash, when I was about to leave, I noticed a large longitudinal scratch on the windshield. I asked the administrator (Yuri, if I'm not mistaken) to see what could have scratched so badly, but instead of somehow smoothing out the unpleasant situation (after all, the scratch could really have appeared earlier, and I noticed it only on clean glass in the light of a lamp) or at least go check the rag that was washed or dried (suddenly a pebble got stuck on it or something else) or at least explain why this couldn't happen here, he started saying that I already had scratches all over the glass from the wipers and it was because of them (this scratch is outside the wiper area), then he actually grinned and said that I scratched it myself when I was cleaning the glass with a scraper (I never do that).
In general, on the one hand, I cannot unequivocally blame the employees of the car wash for this scratch, and it is difficult to find a better car wash in the district and I will most likely continue to travel here anyway, but on the other hand, such communication with the administrator leaves an extremely negative impression.
This attitude has manifested itself before (when I asked to tell you more about the different types of protective coatings that this sink offers, and in response I received the most dry response in the style of "boy, get out of here, don't interfere with work" or when I tried to draw attention to the fact that the quality of wax has become worse), but today's situation outraged the most.
I am extremely surprised by the ratio of quality and price) this is the best car wash, tactful and courteous staff and a brilliant result in the truest sense of 5
excellent service, I use it all the time and I am always happy with the result;
it is very convenient that you can leave the car, and not wait for it to be washed, but pick it up at a convenient time
Terrible service, I called to clarify the records.
The man picked up the phone, rudely replied there were no records and immediately hung up, despite the fact that I wanted to clarify when there would be free recordings.
In general, the service is terrible (I won't talk about work, but if they treat a potential client like that, let alone work.
The sink is top. I go there all the time. The prices are adequate, the staff is polite. They wash it quickly enough. I recommend.
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Дмитрий
Level 9 Local Expert
February 23
I come here all the time, the guys are great, they know a lot about washing! A large and warm box for several cars, a cozy waiting area (TV, sofas, coffee, water, Wi-Fi, etc.) are open by appointment, payment in cash or by card, frost-free always available))) I recommend it!
The sink itself is good, they wash well, there is a payment both by card and in cash, the staff is excellent, I took one ball during the waiting time, it was more than an hour, or rather 1.3 minutes, and the price is above average more than 50 rubles. For a passenger sedan
They washed well, but they dried terribly, when they got home, I found a long and quite deep scratch on the side driver's window (I don't know how they managed to do it, quite possibly with a compressed air tube when they blew it), it was -16 frost outside, so I hoped that they would dry well, as a result, the mirror folded 5 times, and the handles The doors barely opened, I was afraid to break them!!!
It's tinny. There are no customers, they sit with the lights off and then manage to lose those who stopped by. I wanted to wash the car, vacuum cleaner light complex. He called:
- Yes, come on up.
I was nearby, I found it on Yandex. I was on a simple Renault Simbol. I'm going to turn on the lights. I ask how much the vacuum cleaner is on top with foam, the price tag called something about 70 rubles. This is more than 2000 rubles. (after I washed in another place for about 40) the price tag is horse. I say , why is it so expensive? I don't need wax, any nano coatings. He mumbled something about a vacuum cleaner, they only have 40p batteries. I say, thanks, I'll wash it somewhere else.
And the sink in the basement, underground Parking and then the "handsome guys", just managed to start the car, turn off all the lights. I had to drive out with the headlights, backing into the darkness. Customer focus is zero
Great car wash. The guys are doing their job at the highest level. A good waiting area. Special thanks to the administrator Dmitry. If you want the cleanest car, then only to them
The car was very dirty with traces of bird droppings and insects. We did our job very efficiently and quickly (washing the car). The car is clean, without streaks, the mats are clean.
There's something going on with the card payment terminal. When I arrived at the car wash, I was informed that the card payment terminal was not working and only accepted cash, although this was not reported when I called 15 minutes ago. I decided to withdraw cash, bypassed 2 ATMs and could not withdraw it, since the card is old and such problems have happened before. I came back, the manager didn't offer any solution, like my problems. Another customer came up with a card and then the manager decided to do something, namely overload the card payment terminal. And lo and behold, after a "demostrative" mess with the terminal, it worked! I don't know why to do this, but it is clear that the level of service is falling and becoming an ordinary car wash. Don't set foot there anymore.
The washing is of good quality, the staff works conscientiously, does not rush anywhere, but does not violate the process, so as a result you leave in a shining car. There is a waiting room where you can watch TV or charge your phone, there are cords.
They washed it well...I liked it....
There were a couple of flaws.... they are not terrible....
and so everything is fine 👍 👍 👍 quickly and efficiently...
Excellent level of quality and service. Convenient location, comfortable room for customers, TV, coffee, free Wi-Fi, any form of payment, at the request of the client, free surface treatment inside the car with a special disinfectant, polite and professional staff. Each car undergoes final quality control before you are given the car, the administrators work 100%, the car is brought to perfection, nothing pours out of the mirrors, from nowhere. Prices are slightly above average, 2-3 rubles, but it's worth it. I recommend it!
The car was washed perfectly. I liked the quality control after drying.
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Андрей Кривецкий
Level 2 Local Expert
November 3, 2023
For their money, they wash poorly, the discs do not pass with a sponge, the glass from the inside is made with an ordinary rag without using any chemicals or even means for washing glasses...
Wonderful places are gathered in one place, you can relax both in the company of friends and relatives, after walking around this shopping center you will clearly find a place for yourself
Great car wash! I have been using it for more than 10 years! I advise you! As they say, price is quality👍
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Екатерина Б.
Level 13 Local Expert
April 28, 2022
A pleasant administrator. I really like to come to the car wash, get out of the car, walk away, come back, and it's already clean waiting for me))
The washing quality is good.