Disappointed, lawlessness. I had to turn off the TV and the Internet, first you go to one hall, you stand in line, it seems fast, and then they send you to the cash register by number, and you wait, you wait, but they don't call you, I stood like that for 1h20 minutes, it turns out that those who make transfers are coming, even though 7 were working cash registers, 5 of them. Just to pay, you have to wait...everyone who does the translation could have waited until the evening. You can't make 1 sales register for payments separately. Disgusting, unorganized work.
Scammers ...snatch today and quickly, the client's interest is in last place , There is no worse place, although unfortunately the attitude towards people everywhere is piggy...However , they forgot themselves that they live among us !IDS employees installed the Internet and that's what they left behind
Sheer rudeness, lack of subordination. The oil regime has been abolished all over the world, and only there is still valid! Money transfer is issued only in the local currency, which is not needed by anyone
Sky-high Internet prices. Phones are of poor quality, smartphone maintenance services are expensive. We have to use IDC's "services" voluntarily and forcibly, because there are simply no alternatives.
I paid for antiaon services and a ringtone, everything worked, the package was paid and everything stopped working! They took it in a month and it worked all in one day
the Internet is expensive and quickly consumed, I would gladly switch to another connection if there was an alternative!!!
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Dionis Rusvelt
Level 3 Local Expert
October 31, 2020
With the external courtesy of the staff, internal gnobism and low interest in the visitor remain. This is especially true for the development (Center) of services. For example, instead of offering the customer a gadget repair service, the operator recommends purchasing a new one, while not taking into account the customer's interest that the necessary information and photos will be lost with the old gadget. No one provides the opportunity to transfer information to other media. After technical repairs (or damage assessment), in case of impossible troubleshooting, the operator does not give the certificate to the visitor, which makes it difficult for the visitor to explain the essence of the "problem" in another service. This is how "dissatisfied customers" appear..
After the introduction of admission by coupons, it became more convenient. The staff is polite and qualified. There is a place to sit down while waiting for the reception. It's just a pity that the company is a monopolist, with all the ensuing consequences((
The monopolist operator in Transnistria is IDC - Interdnestrcom. This operator sells neutered versions of the Nokia 8110 4G model WITHOUT:
- the app store.
- the possibility of updating the operating system.
The phone simply has a "stable" firmware version, according to an employee of the IDC office.
That is, the whole world uses unstable, and IDC takes care of us. They refused to pick up the phone, the money was not returned, the operating system was not updated. You can't put any messenger on your phone. In fact, you buy a phone, and then you're an empty place, and IDC is the director of the world, who knows better what you need.
Terrible service and products. They sell gray, flashed phones that almost immediately start to glitch or completely refuse to work. To repair or replace is a whole epic and a problem that boils down to the fact that the buyer is to blame. That is, the market rule that the customer is always right does not work with IDC. They have it the other way around. You can carry your phone to the service for weeks and wait for hours until you are called using an electronic queue. It is specially made so that a person with the purpose of a visit to be repaired will always be at the end of the queue. I tested it on myself personally. I stood for an hour, then changed the purpose of the visit to a painless one for the company, less than half a minute later I was called to
the window. "Everything is for the customer." In short, bastards and scammers. I do not advise anyone to buy phones from them, especially expensive ones. Because 99% of it will be either a gray Chinese phone or a branded one, but 2 or more times more expensive than it actually costs, and then with such a clumsy firmware that it soon begins to blunt.
offended by them, I tried to fix my father's mobile phone.they refused, they said there were no spare parts and it was for a simple phone for 30 CU? but in the hall itself there is excellent service! I'll give them a fat five!