IDiag.by
236 reviews
September 9
I am pleasantly surprised by the service of this seller, the purchase took place in advance for a gift to my brother, and therefore the receipt time was long (my brother does not live in Belarus). I am very satisfied with the quality of the product, it is on top. But special attention should be paid to employee feedback. There was a difficulty with the installation, due to poor computer proficiency, despite the fact that the installation took place a year after the date of purchase, the staff immediately connected and helped to install the program correctly. There was a problem with the antivirus software that was solved with the help of employees of this company. I was very pleased with the cooperation and if someone else is thinking where to buy and from whom, then I definitely recommend this seller.
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August 20
I would like to express my gratitude to the company iDiag for the excellent quality of the goods! I have already purchased hardware and software more than once, I am always satisfied! I would like to thank the technical support separately, if there were difficulties with installing or activating the software, the comrades promptly solved the problem! In general, they will not leave you in trouble! I recommend it!
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August 12
Good afternoon! I live in Primorsky Krai, Russia. I purchased a diagnostic complex (computer and scanner) from the company with installed software for working with the Range Rover.
Everything works great. After half a year of operation, a problem arose, half of the service functions did not work during diagnostics. I contacted the guys by e-mail. They promptly suggested "which button to press" and everything worked again. I am glad that the guys treat not just as a buyer, but when difficulties arise, they promptly prompted and taught.
Thanks!
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September 27
Huge thanks to the guys from this store. I'm already ordering the second set of diagnostic equipment from them, everything is super. I bought the first scanner from them in 2021, I vomited a license through them. What I want to note: contact - they always answered all questions as correctly and clearly as possible, even sometimes stupid ones. Advanced delivery - I ordered this time to Gomel, the next day I had the scanner with a guarantee and all receipts. Support - I applied several times for the nuances of the work of the first diagnostic equipment, they helped to solve all the issues as much as possible. Thank you for the high-quality equipment, excellent attitude to customers!)
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October 10
Great guys. I bought a scanner and a laptop from them with installed programs for working with VAG with delivery to the Khanty-Mansiysk Autonomous Okrug. Everything worked fine, not recently there were problems with the scanner (probably my fault). I sent the scanner to them for diagnosis and they repaired it very quickly under warranty. I definitely recommend it!
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July 20
I have repeatedly turned to this company for diagnostic equipment for trucks and software. High-quality equipment, qualified, responsive staff, excellent software support during operation. Only positive emotions. It is convenient to work with this company. I recommend.
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June 6
I applied for the installation of SDD software. He warned me on the phone that there was a program for Mercedes Xentry on the laptop, to which they said that everything would work without problems and offered a remote installation, and I agreed. I immediately paid the money for 74 rubles. I was told that they would install it today, but they did not have time the next day from 9:30 in the morning, the employee was constantly missing, I called the office 3 times, to which they told me that I was not alone and they would take care of me. At 16:00 I was told that they would not be able to install and the laptop stopped working altogether, just a black screen!!! The next day I brought a laptop to the office and was told that it was my laptop that was bad. As a result, they said that they needed another 350 rubles to install the Mercedes program, which worked fine for me. The next day, I picked up the laptop and took it to another place. As a result, the laptop was broken, NOTHING works and they said THANK YOU. Time spent, money and a lot of hemorrhoids! I do not recommend this company!
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September 20
Great team! Special THANKS to Dmitry for his help in installing the software!!! I couldn't install it myself, I arrived at the office with a laptop - 30 minutes and everything was decided!!! Fast, friendly and qualified! Excellent approach to clients! If you are a "kettle", then you can safely contact these guys! They will help in everything!!! Thanks again!!!
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October 1
Hello! I would like to express my gratitude to the employees of the company iDiag.Thank you for their work and help, for the quality of the electronics they produced! Very competent, conscientious people! I am very happy and satisfied that I have and use their products. Thank you so much for your hard work!
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November 4
A great team of professionals!!! They will pick up what you really need, for any decisions, everything is on the case, nothing superfluous) I have been working with them for a long time , top-level technical support will always help and answer all questions as soon as possible) well, just great good guys are always nice to communicate 😊
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September 18
These are really unrealistically cool guys who know their business and work well, you can contact them at any time for all questions you are interested in and they will always help you. Thank you very much. I am a kettle in this business, everything is done and everything is set to the guys respect!!!
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October 25
I am very satisfied with the service of this company, full support until the desired result is obtained. Consulting is available when installing the software. Thanks a lot to Rodion! All the best and prosperity! I RECOMMEND IT TO EVERYONE!
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August 22
For their own needs, they purchased a program for working with trucks. A year later, the laptop was updated and the program crashed. We turned to the guys at idiag. Everything was corrected remotely and for free. thank you.
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August 29
I bought ELM327 Wi-Fi for iOS from the guys.
Fast delivery, works well with Audi Q5 2021. Remotely helped with the connection. Thank them very much! I definitely recommend it!
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September 5
Great guys, they slowed down in time and redirected to the right choice of diagnostic scanner, so far everything is great, where questions arise, they promptly help to solve them. Recommend.
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July 26
I bought a diagnostic program to work with Opel cars! Everything is working fine, thanks guys! The speed of technical support is at a height 👍
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August 20
Buying a cable here you get excellent technical support, even several years after purchase.
Technical support responds immediately. Today we quickly helped to set up the program and install the drivers:)
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September 25
I asked for help in activating the diagnostic program, they quickly responded and offered options... The installation of the program and activation was quick and easy, everything works. Thanks to the guys!
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October 3
Excellent choice, good team, I recommend it. Equipment and technical support are on the level, even for "limers" of the skirting board level.
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July 26
Thank you very much for the information and help. We did everything very quickly and efficiently, helped with questions. Thanks a lot to Rodion and Ekaterina
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September 10
Cool guys with a cool approach to customers helped not only choose the right diagnostic equipment, but also accompanied in the installation of software. If you're a teapot, feel free to join them.
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November 11
I ordered diagnostic equipment from them. The delivery is fast, all questions will always be answered. I recommended it to my friends and comrades, we ordered diagnostics here, everything is fine.
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July 22
Excellent masters of their craft!!! I am sure I recommend this company for the purchase of diagnostic equipment, setup and subsequent support!!! They will help, give you the necessary advice, and teach you.
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October 16
Many thanks to the guys from the support service! They reacted quickly and informatively to my problem with the software! I definitely recommend the seller!!!
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July 23
Thank you very much, the device came very quickly.The difficulties that arose during installation helped to solve, remote installation assistance is possible.The guys are all responsive , rating 5+
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August 5
Excellent masters of their craft!!! I am sure I recommend this company for the purchase of diagnostic equipment, setup and subsequent support!!!
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March 29
Vasya bought a shoelace, a diagnostician, a shoelace is working, feedback is there, they answer questions, but the program is not completely in Russian as indicated, everything was done as advised, I am not happy with the result, so that they would install the program-they want money, although there was still a guarantee when I applied....
In addition to the review... I want to say a big thank you to the guys from iDiag.by, they contacted me, configured it remotely, did everything in the best possible way, I would not have succeeded myself, special thanks to the programmer for his patience. The guys appreciate every customer. I will advise everyone
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October 27, 2023
Excellent service. The guys explained everything well, told the necessary information. The prices are very reasonable. It is convenient to get there and the entrance to the building is good. There is a place to put a car. I highly recommend it!!!
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July 29
I bought from the guys on the lecture, they helped me figure it out online, thank you very much and helped me with the password for free on patches, kan clip is a great company
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October 8
The guys are great, everything is very prompt on all issues. I've already taken several devices from them, everything works fine
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October 29
Great company. This is not the first time I have applied. Competent specialists, fast and high-quality consultations.
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October 14
Professionals in their field asked to install software on Mercedes, plus they took a suitable computer from them. After we applied for the installation of the software, everything was done promptly
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September 6
I bought diagnostic equipment here. I liked everything. Technical support during installation is at a high level. Thank you, I will contact you again.
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May 6
A good store. I bought a program and a cord for vag and had problems installing and using it, I contacted the store and a person remotely set up my PC for this program. Therefore, I recommend this store, the staff is responsive and conscientious and always helps with any problems
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September 18
In most cases, I shop here. Prices are mostly the lowest, the staff is polite and, unlike others, knows what they are selling.
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April 18
Well done guys!! I bought a scanner from them by train, everything was fine and sent quickly!!! when they started using it, there were not enough functions to disable the factory mode of transportation, I wrote to them and they well done contacted the developers and they promptly added the function that we so lacked in it !!!!!! Just fine!!!
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July 20
I am not buying the first device from this organization. Everything is at the highest level, I forgot my password, answered, prompted, deleted or incorrectly installed something, they will answer, consult.
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August 14
Thanks to Idiag.Thanks for the help. I bought Openport 2.0 from them. Despite the fact that the warranty period has expired, they helped me find the reason why there was no connection and fixed everything.
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August 19
Excellent support service answers questions quickly and informatively, a pleasant impression of the work of this seller, they are really responsible for what they sell.
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November 14
Excellent support and support. Everything was described in detail on the installation and configuration of software for hardware
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June 18
I buy any equipment for car diagnostics here. There have never been any problems. They make a discount on the next purchase. They advise, Thank you very much!
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June 20
Excellent service, the latest equipment, good service, fast and clear technical support
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August 20
The autocom purchased the equipment, so the soldering in the socket for connecting the wire from the laptop to the diagnostic connector fell off. I soldered it and it still works without failures.
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August 8
Покупал оборудование и утратил пароль от акквунта. Обратился за помощью и помогли восстановить пароль в самые короткие сроки!
Большое спасибо!
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June 3
This is not the first time we purchase hardware and software. The guys are working well. All questions can be solved)))
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May 27
This is not the first time I have applied to the company idiag. This time I applied for Odis online access. I changed the blind spot sensor on the Audi e-tron. I was satisfied with the speed and competence of the idiag staff. Thanks!!!
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September 7
I purchased software for car diagnostics and repair. They sent it quickly, helped with the setup. Great company!
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October 8
I used the software from this store to work with diagnostic equipment, I was satisfied, they reacted quickly when I asked a question.
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October 1
I purchased lexia full + diagbox 9.186 - it helped with the setup. Everything is working properly. I recommend it. I also bought a gprob probe.
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April 14, 2023
Честно говоря, лучшие ребята в РБ по наличию , ценам, а самое главное это поддержка - помогли удаленно настроить систему, все доступно рассказали и не оставили в трудную минуту. Все работает как часы. Всем рекомендую, клиентоориентированность на высшем уровне, чего сейчас все реже встречаешь. Отдельное спасибо Человеку который мне настроил все удаленно и отозвался прямо в гараже у автомобиля.
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