Imperiya meha
66 reviews
February 1
Thanks to the management of the Empire of Fur store for the excellent staff and store. To all the employees of the store at 4 Kenesary Street in Astana - to the smiling girls at the reception, as well as those who meet and escort at the elevator, to the pleasant person and administrator Zhanna, and to Rustem, the security professional, for their concern and help in the unpleasant situation that arose for us - the loss of our phone near the store. The phone was eliminated using the store's street surveillance cameras and was found dropped in a car, where it froze and lost contact with the outside world, so it was not visible by geolocation. Thank you so much for your human involvement. Everyone understands what a phone means to a person, especially a business person, in the modern world. We wish you prosperity and all personal benefits. You have good karma. Aliya and Alexander.
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December 15, 2024
We bought a mink coat. Exceeded all expectations. I liked the festive atmosphere, the service and treats: tea, coffee, baursaks, kurt. Consultant Zhanara found a fur coat that could not be refused. Thank you very much!
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October 6, 2024
The store is incomparable: both the service and the consultants are polite, they will advise and help.
And what a tea! Coffee! They always bring hot and sweets with them. Thanks!
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September 8, 2024
Terrible, just terrible thousands of times. Disgusting product. Jackets with seams are splayed , cheap things. Prices are not announced. The manager is dragged by everything in a row, they don't hear what is needed at all. It is clear that the company's management sets the task to sell. And carry anything. But this repels customers. Minus the company. There is no decent product to want to buy.
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January 7, 2024
Empire of Fur is a Maxi clothing market. The compliments from the store are pleasantly surprising. Whatever you want to eat. They give you a personal assistant manager. They do not allow you to dress yourself, they personally help you pick up. They pour everything you want from water, tea, coffee to whiskey for free and as much as you want. You can take things in installments by paying for mere pennies. In short, it's cool. I advise you to visit without buying for sure you will not leave
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December 15, 2024
The product seems to be fine
My daughter liked it
The service is excellent
We were treated to tea with ice cream
But we waited in line for a sooo long time
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August 2, 2024
Very big discounts, especially on the one it's good to take. For 95 thousandtenge, you can choose a sheepskin coat, a pantsuit (Turkey), a shirt and a down jacket as a gift (they bring any one without a choice)
There is a lot of choice, you can do different combos.
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March 6, 2024
How little people need, they offered water and wine, and that's it, excellent service. You enter the store, the door is immediately locked behind you. A flock of sellers swoops in with an unnaturally unpleasant smile. Prices are unrealistically high, for goods of questionable quality. Only for their "service" the price is increased. Such clothes are much cheaper to buy in any other more civilized store. Goods, service and everything else, bazaar-gypsy style from the 90s. When you want to make a refund, the circus begins, they won't just refund the money. Admin Natalia, begins to behave nervously and aggressively, scaring a lawyer that allegedly it is necessary to write statements, and then their lawyer decides to return the money or not? I have never seen such a cheap divorce anywhere. As a result, after pathetic attempts on the part of the admin to scare me, I still got my money. I don't recommend this store to anyone if you have even a drop of self-respect! I went to this store for the first and last time. I usually try to avoid such establishments, intuitively knowing what awaits me there.
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November 20, 2024
Rahmet was an employee, very well served, and fed, given tea, coffee and more
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October 3, 2024
Good service, strong sellers, good discounts, it's not the first time I've bought from them, the service is at the highest level
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October 31, 2023
A great store, a large selection of fur coats, hats and shoes. They make good discounts, plus an additional discount if you show a flyer from Megi + gifts if you are treated to tea / coffee or alcohol)
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November 15, 2023
Who likes to combine the pleasant and the useful, welcome to the fur empire. Tea and wine will be offered. At the exit, they gave gifts. We used the services several times. The last time they left without shopping. They work according to the Turkish system, they will bring options to choose from. If you prefer to walk and choose on your own, then it's better to choose another store.
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January 9, 2024
There are a lot of outerwear, but the last two times I didn't like anything from the million-dollar assortment. The service is excellent. From water to alcohol. Lots of gifts, shopping bonuses.
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December 26, 2022
The service is at the highest level! Consultant Bakhyt really liked her approach to customers! Tea - coffee, etc. the staff is trained at a high level! Marketing too! The initial price is for 2 🍋, as a result, they threw off 1🍋🤣 and put aside a fur coat with a deposit of 1000 tenge! No matter how annoying or obliging it is to buy something! As a result, I found and bought a better fur coat in another store! Good luck to the team! Have a nice shopping for customers!
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March 20, 2024
Good service, but not everyone likes to be so intrusive. You can't just go into the store, they won't let you in. But they always go to a meeting with discounts.
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May 10, 2023
You can buy some types of goods at a good price, not always high-quality goods, there are convenient payment terms for the goods, the service is generally good. Similar terms of sale as in Turkey.
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November 20, 2024
The best store and the widest assortment
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November 9, 2024
Thanks to Zarina and Daria for their patience and professionalism!
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January 21
The product is expensive and not of high quality. Fur coats will be worn in six months
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April 10, 2024
Everything is great, especially the coffee and the service. Well done to keep it up!
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April 23, 2022
A chic store, top-level service, when you get to the store, it feels like you've come to another country. You are greeted, given tea, coffee at will, treated to ice cream, if you are with a child, you will be provided with a playpen with toys. When choosing outerwear, you are not even allowed to fasten the lock, everything is included in the service. All stores need to learn customer service from them.
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November 9, 2021
I really liked it! The service is at its best, they meet with a smile, tea, coffee, wine are offered, two consultants serve the client, the assortment is huge, different models will be brought, they will help you try on, in general, you can try on as much as you want, pick up for yourself and leave satisfied with the purchase.The quality of the clothes is good, it's not the first time I buy here, the prices are different, you can pay in installments. There are good discounts and cool promotions. I really like this store, the staff and everything else, I recommend it to everyone!
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December 12, 2024
Damn, they attract norms. But the prices are space
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February 20, 2024
A good choice. Excellent service. You can choose things slowly.
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June 2, 2024
It's great there, the staff is polite
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October 3, 2021
We were recently in the fur empire.The service is excellent, although we waited an hour, but there was something to do, tea, coffee, wine.And the choice of clothes is very interesting, there is no such thing in the city.The consultant clearly selected what we wanted even more.They came for one thing and left with three.I am sure that I will go there all the time.
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December 7, 2021
A very good store, everything is arranged so that a person will not be left without purchases. Attentive staff.
The atmosphere is such that a relaxed buyer will want to come here to shop and purchase.
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August 21, 2023
Super store. Super assortment. Super service.
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November 17, 2022
The choice is huge. The sellers are professionals. But unfortunately, the purchased parka climbs a lot . All clothes are covered in fluff(.
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May 26, 2022
The service is at a good level. The prices are too high, although who knows, probably. Overall, the impression is not bad. Good luck to all, prosperity
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May 14, 2022
A good store, a large selection of clothes. But they hold promotions with discounts , prices are practically not much different , one name .
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October 7, 2023
The service is excellent. Everything is super🔥
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April 12, 2024
Thank you very much!
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November 2, 2020
It's a very murky office. Prices are above market prices. They stuff prices with various psychological techniques, allegedly discounts, worthless gifts, the effect of increased demand in the queue. They work according to the outdated script of salesmen of the 2000s, before the guest performers from neighboring countries came, such as discounts for only 3 days - fly in, an exclusive product. They don't let you choose for yourself, you have to choose from what they bring, the prices are not immediately announced, as if they are being taken from the ceiling. The models are all outdated. In no case do they make a refund, they will find thousands of reasons to refuse, and if the exchange is made, the price will not be reduced. I do not advise you to get involved. If you like to overpay for an outdated drain, then you will be served at the highest level!
P.S. Ask for a fiscal receipt, which you are required to issue by law, they will try to refuse under various pretexts.
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September 23, 2021
I went to this store twice, and twice I didn't get inside, wait half an hour or more, sit for tea or coffee. I didn't come here to drink tea, I wanted to quickly buy a jacket and that's it.
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December 4, 2019
Good afternoon. The service is at the highest level!!! . As soon as they stepped through the door of the Empire of Fur salon. They meet you right away. And they are escorted to the elevator, they themselves are sent up the elevator. Before we could move, we were already on the second floor. And again we are greeted. They offer to sit at tables, wait in line. To enter the salon itself. And here imagine such pleasantries while we wait in line. My granddaughter even thought it was a cafe)))!!! . Before we could sit down, they brought us a boiling pot. And a choice of green or black tea with cream, and coffee. Marmalade, cookies and sweets are served with tea. And in addition, wine is poured red or white)))! And the waiting passes quickly. And when we entered the salon itself. The girls immediately picked us up when they saw and heard what I wanted. Three fur coats were brought at once. And again, hot tea was poured. Well done, the owners of this company. And the Empire is true. They train their employees competently. I didn't hear a single rude word or arrogance from the sellers. As it happens, you go into some store. And there they will be rude. I liked the service by 1000%! Keep it up Empire, you are top class!!! With gratitude to Shayakhmetov Gulban Zhaksylyk kyzy!!!
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December 11, 2018
She took a horse and her sister to the Fur Empire. They are from Stepnogorsk. I didn't regret it. We found what we were looking for. A wide range, an excellent choice! Every time, the discipline of the staff is surprising, as well as the service. All the amenities for the client. My family is delighted. Now the whole family will come to the Empire, as well as advise their friends. We were lucky enough to participate in a win-win lottery, we won a slow cooker. In general, we are very satisfied, we had a great time. I recommend it to everyone. I was a client of the Empire myself, and now I advise everyone🖒
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September 15, 2022
I didn't like it at all, the prices are too high, it feels like I would like to push it off
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August 11, 2022
The fur coats are a century old, the skin sleeps, the staff is not experienced. The discounts are far-fetched!
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December 19, 2019
I liked the service, the girls will definitely meet, ask what they are interested in. They will offer to sit down, tea, coffee. Excellent quality fur coats and tailoring too. They also have an atelier. In general, in👍)
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April 12, 2020
A good big branded fur store. Excellent service, friendly staff of managers. Parking is available.
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February 10, 2021
The seller is trying to aggressively sell what I don't need. He tries to convince me with all his might, although he has no idea about my preferences. Such aggressive kindness is frightening.
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March 24, 2024
Service👍
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January 16, 2019
It seems to be the best service of the city in its direction. We came here for the 3rd time. The consultants are very pleasant. The receptionist and all the other greeters also greet with a smile, sometimes too feigned)) I like the waiting service more here)) My wife was trying on fur coats, and I was drinking coffee, eating sweets and cookies!)
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January 19, 2020
A very good place to buy outerwear. Very polite staff, excellent service.
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June 30, 2022
There is a lot of choice. The quality is poor.
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November 15, 2020
Good service, a large selection of fur coats, down jackets and accessories
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July 14, 2021
Coffee break is super while waiting
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January 27, 2018
I bought a fur coat for myself and my mother in this store! To say that the service and assistance in choosing this product was excellent is to say nothing! But the only thing that is not convenient is the addition of strangers to Our fitting room.
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January 20, 2020
It's cool here, but the prices are cosmic. But I bought myself a fur coat 😅
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