I have applied more than once, I live in Russia, my relatives in Astana, thanks to the Empire of flowers company, I gave not only beautiful flowers but positive emotions
***! The flowers were ordered for the first half of the day, the bouquet never arrived. They do not answer the specified phone numbers, they do not read messages in WhatsApp, although online. Disgusting service. Of course, the money was not returned!! Just a divorce!! No flowers, no money
I do not advise anyone to order anything here, do not waste your time and money, terrible service, it is useless to demand anything from them. The site is being bred and lured with a 25% discount, which they claim is limited. Although the counter is updated daily.😂 As a result, they did not provide any discount, they said the prices on the site were already discounted.😂😂
In the end, I decided to order: 9 roses (it looked very pleasant and voluminous on the site, the roses are large).
As a result, a semi-withered bush of 7 roses came. But even these 7 roses are small and obviously not the first freshness, in an ugly package. There was not a word from them about the packaging before the order was created. She asked for compensation for the lack of two roses, and received nothing: The service just apologized and hung up. The phone was thrown more than once. They just want to get rid of the client. It's a pity that I chose to place an order here! Ruined the whole holiday!!!