I wanted to put money on the card in Tashkent in the morning at about 11.00 o'clock, I paid them, but they came to my card only at 6 p.m. because I had a Khorezm card, so I waited a long time, in principle, the question was solved for me
Regular staff serves customers for 5! But everyone I've seen in a slightly high position behaves with clients as if all these people came to them to ask for debts, and personally from them. The device for distributing queue cards does not work correctly. Infin's small office on Mukimi, that's where all the good guys are!
The opening hours are until 17.00 and the translation service according to the staff is strictly until 16.00, although it is not prescribed anywhere even
A great bank! Although after the depositors in Turkiston Bank were deceived, they admitted this, but still have not returned their money to people, trust is being lost in the entire banking system headed by the Central Bank.
FRAUD, PEOPLE DON'T GET FOOLED!They offered a credit card, agreed, and then it started!We paid three thousand for the courier, called the hotline, said they would bring the card tomorrow, and it started, provide your details to your accounts, we will write off 13 thousand))and after all, they left no doubt that this is ***, since the hotline number corresponds to what is indicated on the official page of the bank's website!They refused to return the money, so go to the courts!That's it. BE CAREFUL!fraud
Slow staff in the card service department (concerns the Samarkand branch). Basically, everyone is either busy with their own business or absent, and they talk a lot on the phone. I couldn't top up the card urgently, I've been waiting for the money to arrive for 6 hours. Everything else is fine. The Legal Persons service department works well and promptly. The department of money transfer by electronic queue (this is great). Even on Saturday it works (great). There is no one at lunchtime from 13 to 14, although they could take turns to go to lunch (in any case, no complaints)
The staff is always busy with something, they are in a hurry, they do not sit in one place.
I opened a credit card at this bank, I wanted to close the loan ahead of schedule (5 months earlier). As a result, they transferred to me the same amount that they had to pay for 12 months. I ask "Why is this so?" - You can find out from the bank employee who gave you this loan. And that employee of Akmal aka miraculously quit before that time. Thus, I was unable to close my loan early, instead I paid the full interest for the entire period.
Everything is clear, the electronic queue, answers to questions, the administration reacted to people's complaints, made Universal cash registers, offset
The bank itself is beautiful. But to be honest, I didn't like the service. There is a hamkir bank right across the street, that's where I was well received and served. Now my wife is their client.
Poor service, many do not know Russian.
Even with the new online account opening, they could not provide us with complete information, as well as provide competent advice. Only one employee turned out to be competent and experienced in the currency card department.
That's why I put 3