It is inconvenient to enter an additional lane and it is necessary to drive for a long time until you leave. In winter, the road is not cleaned all in snow and rut. The salon is small and dark and unfriendly, they said that we accept the trader, they said we did not take it and did not apologize ... but I wanted to try it on to see Infinity managers did not even come up and did not ask …
Great salon! The staff is responsive, friendly, and customer-oriented. I would come back here to be in this environment again. I wish you not to lose your position and only improve!
I will share my experience of communication in this car dealership. I applied there on November 15, 2021 with the desire to exchange my car with an additional payment for a car presented in the salon. Of course, I was puzzled by the inadequate reaction of people who make decisions about the surcharge.
I talked to a manager named Aydin. He, in turn, referred to inadequate management decisions.
I called them three times.
The first time the amount of the surcharge was announced as 10 million tenge, during a telephone conversation it was reduced to 9 million tenge and they said that this was not the final option, there might be some kind of discount.
We agreed to call you later. I'll call you in a few days. The amount of the surcharge is announced as 11 million tenge.
I come to the salon, they tell me the amount of the surcharge has become 15 million tenge.
As you can see, it is difficult to trace the adequacy of decision-making in this salon...