Just a terrible organization! It's 16:10 now, I arrived for the opening, about 14 people passed. In 8 hours!
The lady in the office is feisty! Apparently, she's already had enough of everything. There is no feedback for complaints on the site at all!
The beautiful words in the "About Us" section have nothing to do with practice! And most importantly, no one can do anything to them. So they are as rude as they can.
The working time in the office does not coincide with the actual working time. In general, everything is the same as everywhere else. They come up with any options to make life as uncomfortable as possible for ordinary people.
If there was an opportunity, I would give them a minus, not a one.
Endless queues constantly on any day of the week, pre-registration for a month in advance, specialists try to solve something as much as possible, but unfortunately they will not fix anything on their own. There is no online queue (2024 is in the yard), I took a ticket - sit, but most likely stand in the stuffiness because there are no places, as there are no parking spaces for cars. On average, 3-4 people pass per hour because the same ticket is called 3 times with a difference in the call of 1-2 minutes, in total, either you come and wait from the opening, most likely everything will work out, or if you come in the afternoon, it doesn't make much sense to wait. To answer why this is happening - no one can or wants to, everyone shifts responsibility to another. At 16:00, it is already unlikely to find someone from the management, the total score is definitely negative. Two days were spent on renewing the key and this with a full set of documents.
To get the key, I had to get up at 4 a.m. and arrive at 5 to be the 18th in line. But, the girl who accepted the documents was competent, and did everything very quickly.
They send 3 years of notification to the person who sold the house and moved out. The current owner notified the organization 2 months ago, they still send it. It seems like I don't give a damn about anything.
I would like to note the high professionalism of the employees of this institution, and specifically Zhiglinskaya L.A. I am glad that despite the high workload and working with not always ordinary people, your employees remain not only highly professional specialists but also responsive and sensitive people! Which will prompt and help solve difficult situations.
There are no questions about the institution. The girls will always help and solve everything. But now there are such queues that it is not realistic to get in. 1-2 days are lost. Go to other centers. There are fewer queues there. Or, most correctly, make an appointment in advance..
The most terrible institution I've visited in the last twenty years. The queues are constant, but the management passes and does not react in any way. As it should be. And one more interesting question, the first coupon 61 was issued today on April 23, 2024, the first. And where are the first 60.
I arrived at 9 a.m., took a ticket, queue 261, the organization opens at 8.45. How? When did you get there?
The room is cramped, there are few places, the air conditioner does not work, it is stuffy.
Where is the electronic scoreboard?
The state office responsible for the SCMO (cash application) and other applications. They work quickly and, most importantly, always politely and fully answer all your questions.
We were on the case of certificate renewal.
I had to wait in line for a while.
The room is not large. But the air conditioner was working. There are enough places to sit. A working coffee machine.
According to our question, we got
to office number six to Gornashevich And V. We were impressed by the very clear and fast service.
What happiness it is when a person is in his place. She loves her job, is a highly qualified specialist and is just a wonderful woman! Thank you very much!
If you did not make an appointment by phone, then you need to come on a first-come, first-served basis by 7 a.m.
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2
Алена
Level 6 Local Expert
January 30, 2024
The center works disgustingly, I come for the second time in a week to extend the EDS and again I do not get there. Is it really difficult to make a preliminary recording? Why do we have to pay extra according to the new price list if the center is responsible for not getting in a second time?
One drawback is queues and extremely slow service.
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3
DenZak
Level 8 Local Expert
November 29, 2023
The branch of hell is in the center, 4 people took turns in 40 minutes. This is for 6 windows. Employees go from office to office, discuss markers in the store. And then it hangs on the site that the RC is overloaded. There has never been such a thing and here it is again...
Make an online scoreboard, 23 years old in the yard. You have nowhere to be there, the crowd is constantly standing for several hours! Give the opportunity to monitor the queue deleted.
It's not a convenient center, you can't breathe in these narrow corridors in the emergency. The staff is standard for state institutions with their own specifics of the shoveling regime.