I thank Olga, the sales consultant, who helped me choose cosmetics professionally today on 08/12.24, competently answered all questions, suggested how to combine products with each other and what is better to choose for my skin type.
A good store, friendly sellers, provide high-quality advice on the products you are interested in. I periodically buy thermal protection for hair and creams at the Green City shopping center on Kamennaya Gorki.
I decided to go to the DNA store today and bought masks. It was very annoying that the price in the receipt did not match the price indicated on the showcase. I came back to find out why, and it turns out that it says in small print that this is the price for bonus card holders. I thought the time for small fonts was long gone. And that even if the price is different, they should warn you at the checkout. I will never go to this store again. I recommend everyone to carefully look at the price, which is indicated in a small font barely visible in the corner.
I really like the store. The consultants are wonderful-thank them very much for their advice!!! The goods are of high quality and at good prices.
I suffered for a long time with oily scalp, I washed my hair every day! They advised me to use nook balancing shampoo! It's just super!!! At least every other day I began to wash my hair and my hair became better, cleaner and more pleasant - soft silky!!!
I definitely recommend this store!!!
There are no complaints about the store, I really like how the girls in the store advise.
But what a terrible website you have! I tried 3 times to enter the office, then I just tried to order the product through the search, nothing happened. I will find the product in another place, with a normal online store.
It is unclear why the consultants work there. They promote the right products, and when you ask about the product that you have chosen, they tell you information different from what is written on the label
One of the most beautiful spaces in our city. Professional and tactful consultants, a huge assortment, pleasant bonuses. I am always glad to return to this store. Good luck and prosperity to your team!
A wonderful chain of stores. A very high-quality product and the provision of advice. Polite, considerate staff)) a wonderful discount system. A very profitable customer loyalty system)) I love you!!!
The best chain of cosmetics and perfumery stores. I am always happy with the choice, and the consultants are just super. During all this time, they have never been rude, they were polite and helped to make the right choice. Definitely 5 stars
It's always a pleasure to visit this store.Sellers are friendly, friendly,unobtrusive, and know the product well.They will always help you with the choice if you need it.
An excellent choice of cosmetics, especially natural
There are many brands for different tastes and wallets
Kind staff and constant discounts and promotions, which are very pleasing
You can test cosmetics on the stand, the consultants are attentive, but it's a pity there are no professional makeup artists like before, who helped to choose the tone of the products.
A great store, like all DNA. How many times have I bought cosmetics from them, I have never regretted it. There are many products with natural ingredients. Decorative cosmetics, care products, a large and diverse selection in general. I like this store more than Yves Rocher.
There are no complaints about the store itself and the assortment, there is always plenty of everything. A strange impression was left by the workers themselves, who seem to run up with questions about help, however, having received the most cherished question, they do not know what to answer. This is about how I would be asked about something, and I gave out the obvious information, the water is watery, not substantive. Plus, they don't always know what exactly is promotional. One seller will say one thing, convince you to buy, but at the checkout it turns out that the product is not even close to the stock. You can study everything on the Internet in advance and make an informed choice based on the information received 👍
I visited the DNA store on July 9, 2019 at 13-55. A nice, spacious store, a wonderful selection of cosmetics.
I went into the store to ask for the availability of the cosmetic product I was interested in. I came in, the first seller was talking on the phone and paid zero attention to me, so I did not bother her and immediately went to the counter where the second seller was. He came up, greeted me, just took a breath to ask a question, as from behind my back the first seller turns to the second and their dialogue begins. No attention is paid to me. I never heard a greeting from the second one.
He turned around and left. I have never seen such obvious disrespect for customers anywhere. He specifically indicated the date and time of the visit so that the store's management would check the work schedule (view the video cameras) and "reward" their "very busy" and "polite" employees who lower the store's rating below the baseboard.
Only the name is natural .
There are only a couple of brands in the assortment that are really natural. Everything else is yyyy, for the price of gold.
I bought face masks here the other day for the 1 + 1 = 3 promotion.The cost of one mask was 2.50, but in the end I paid 6 rubles and no one even explained why.I was also not offered a gift bag, although there was no such problem with other girls.The store concept is not bad, but the service is lame.