I bought an insurance policy (limited) through the Click app. Strangely, the application did not enter my name in the list of drivers (this periodically comes out to this day) a car issued in my name. As a result, an accident happened (I am the victim), the euro protocol was signed, all the documents were collected and transferred to this company for verification (May 13, 2024). Everything is fine and all the documents are in place. After 15 working days of checking our case, the guys from Inson decided to take our case to court, due to the fact that my name is missing in the policy (again, I am the victim). I ran after the traffic police, who delayed the shipment of docks to the court (20 working days + holidays). The trial was held and the verdict was given (6 working days). I took the verdict to this office and they tell me that I need to wait another 15 WORKING DAYS TO CHECK THE ALREADY VERIFIED CASE.
In total, 66 days have passed since the application was submitted and we have to wait another 15 working days because of the GAP, WHERE THEY HAVE TECHNICAL PROBLEMS WHEN BUYING THEIR OWN INSURANCE POLICY.
And during all this time, they said not to repair the car. Otherwise, they may not pay the money
I would like to write my experience and feedback about the INSON insurance company. After buying the car, I issued a hard hat from them. Recently, after an accident, I turned to them once again. They made repairs very quickly and did everything exclusively for the benefit of the client. They always make compromises, and for all the time I've been working with them, I haven't noticed that they've been cheated or cheated somewhere. May Allah grant that we always work like this. I would especially like to express my gratitude to Alisher ake, Mirzabek and the lawyer of the company Ismoil ake. They were always in touch and always had an individual approach. I used to think that they would work everywhere, as is customary with us, and I was looking for a trick everywhere. But they really surprised me. Where there was a dispute with the service center about the loss of the warranty, the lawyer came together and clarified everything and decided. This is not an advertisement, it's just that good things also need to be voiced. Personally, I recommend it. From the moment of the accident to the end of the repair, they were adequately accompanied
The worst insurance policy. The service is null. The calls are answered by people who can't explain anything at all. There is 1 receiving employee for the entire office. No waiting list, no order. They do not want to pay, they will look for 1000 reasons. Definitely not recommended.
The staff does not want to work with clients, if we were not there and they would also be out of work, for this it is necessary to serve everything clearly with each client
Shu kompaniyaga 19 Noyabr 2024
Da Dtp boyicha Ariza topshirgandik. 16.Noyabr 2024da pul tushurib beramiz digan jovobi chiqdi. 23.Noyabr 2024 Da pulli kartamga tushurib berishdi.
1 oyda pulimiz tushdi. Ishilaga omad ishonchli firmakan
Sugurta kompaniyasi yahshi hodimlari juda tez ishlashadi ayniqsa abdurahmon hodimila juda tez ishlab bergan savolarimga togri tushuntib manga yordam berdi ozing maslahatini ayamay manga bunaqa hodimdan mamnunman ishlarilarga omad tilab qolaman
1
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Рустам Джаматов
Level 4 Local Expert
July 29, 2024
The insurance was issued immediately after the purchase of the car at the official BYD office. The insurance company really works for people. They solve everything quickly and efficiently. I arrived, wrote a statement and immediately sent it to the service. The service employs people who know their business. They perform the work in the shortest possible time. I liked the quality of the work. I recommend it to everyone.
I do not advise you to insure the cargo
We had a damaged cargo , the staff did not really want to go to the place, we had to call 5 times, persuade.
The arrogant / arrogant Stanislav arrived , who did not really try to help us, devalued the damage done. There was a second employee with him, he was at least a little interested in what happened to our insured goods.
The attitude is as if we are not customers, but the guys of the staff were hanging out somewhere, from where they had to come to us.
Angry , discontented , arrogant , without much desire to help.
Thanks for the experience, I will not advise anyone to insure with you!
I called the company. An unqualified cadre picked up the phone. I couldn't explain my situation properly and clearly. An employee of the Samarkand branch also referred to Tashkent. I couldn't explain what to do.
They offered to purchase a CASCO insurance policy at the official BYD dealership. The offer interested me with its price. But it turned out that this insurance company is trying to sell only the policy. Services are not included there, at least in practice. There is no one in the company to answer any questions about the offer. Employees forward questions to each other. And this is at the stage of selling the policy. I can't imagine what will happen when applying for an insured event.
A good insurance company. You can insure real estate, car and more. My car is insured by this insurance company. Polite staff. High-quality car repair in short lines. I've been cleaned up twice for insurance cases. I was satisfied. I recommend this company.