There are no complaints about the train station, there is a claim for payment for luggage. It's very expensive to take a seat, luggage.It 's unfair .a place for luggage should be included in the passage, this is logical, since you have long-distance buses and people with luggage.Or you have a principle like a frying pan and a lid , everything is separate , although one whole .They took the fashion .Tickets have already raised prices because luggage should be included there .
The train station is three-star, it's not comfortable, there are few places to sit, there are sockets for charging the phone, the cashiers are friendly, there are no queues, buying a ticket and registration is done quickly-this is a good plus
Previously, the toilet did not work at night, now it does not work expensive, and most importantly, it is clean and comfortable, minus only the fact that the toilet is for one person, a queue may accumulate.
In general, it's a simple, ordinary train station. But the staff is great, especially the girl (in the window on the left) sells tickets- fire!!!! He will always help, tell you, and help you out with tickets for the umpteenth time. Thanks!!!
Yesterday I sent my daughter and then home- we were pleasantly surprised that they were looking for us, they stayed a little in the toilet, then they handed Kazakhstan a chocolate bar, they said that wi-fi is on the bus, and the driver's head restraints are WOW)))
Trip 08/7.23. We were in a hurry to catch a plane at Barnaul airport. There is unreliable information on the station 's website . I bought a bus ticket to Barnaul. The bus does not stop at the bus station of the city of Barnaul. At 1-30 am, I was dropped off with two children, one of whom is disabled, on the highway, not reaching the city. It was not possible to call a taxi. No one wanted to go to the highway to pick up passengers.
The toilet is paid, although I warned that bus tickets are available.
The toilet is paid. There is a terminal and an ATM, you can withdraw money. On the last trip, we waited forty minutes for departure, we collected a lot of passengers on the way, which is why
I have been traveling to Russia from this bus station for 5 years , everything is fine, and it is warm at the station itself , there is a cafe where you can drink coffee. The buses are very good , the team of drivers work perfectly, quickly gets to the cities of Russia ,thank you so much for your work !
It's a good train station. There is a cashier there, unfortunately I do not know the name of the girl, she is very responsive, she will always help, she will enter the situation, if force majeure, then the flight may be delayed.
I didn't go inside, I won't say anything. The outside is clean, the backlight, however, is directed to the ground for some reason, apparently it does not function. The inscription on the wall says that the external toilet does not work. I was very surprised by the absence of a taxi when the bus arrived in the evening. the place is not very central, so that you can walk somewhere in the dark...
The staff is friendly, the building is relatively clean. There is a hotel and a cafe. The cafe doesn't cook very well. Repairs would not hurt the building. There is a parking lot where you can park your car for the duration of the trip.
Dispatchers and drivers are professionals in their field. Comfortable and clean buses. Well done! They have no equal in the quality of passenger transportation!
Among the disadvantages: there is no possibility to remotely
To buy tickets, not up-to-date information on the website, it is difficult to call. The brochures show a bus for the trip, but in fact it is a bus only to the border in Veseloyarsk. After walking, it is necessary to continue the route by bus from the Russian side, and there is not such a bus at all, either in cleanliness or condition. There is a hotel at the station, I spent the night once waiting for an early flight. On the night of March 22-23. There were 2 women in the reception room, one of whom was drunk. They sang songs all over the floor and listened to music loudly. They reacted aggressively and arrogantly to the remark. Assuring me that they have the right to behave like this until 23:00. Apparently, the person confused the house with the workplace. I was not satisfied.
I will add a review already from 2022. Buses now run from Semey Train Station to Novosibirsk Train Station. BUT, the buses themselves are in a deplorable condition. Many backs are not fixed, they constantly fall into a "recumbent" state and believe me it is very uncomfortable. The buses were not Kazakhstani.
Thank you for the warm welcome, attention and an easy trip along the route of the Barnaul Families. Excellent drivers Sergey and Egor delivered them to their destination in a highly professional manner.
The buses are good, comfortable, the drivers are attentive and caring. There are only 2 people in the queue at the ticket office at the station, they serve quickly. But now, I couldn't buy a ticket on the website, as soon as I get to the payment, everything is a dead end. The email with the password from the personal account didn't even help. I had to go to the train station.
A small train station, but enough for a small town. The staff is polite enough, but I wouldn't change the money there. The minus is the toilet, and it's also paid.
The organization does not want to work with the site at all. It is impossible to dig up information about the arrival time of a bus that is already on its way. Only the purchase of tickets and no timetable. A mess
In principle, everything seems to be fine, but not cozy...there are enough seats, the staff is ordinary, there are no announcements about the flights staying...Well, the toilet could be better...
In this bus station, the ticket sellers are super nice and super polite and courteous. If everyone in the world cared so much about the people associated with their work, happiness and harmony would reign in the world. Ladies, thank you very much, it's a pleasure 👍😊
The staff is very helpful. Especially when selling tickets. Chew it up and put it on the shelves. They will also give you a contact number. The only thing is not to eat at night. The world of Russia is not working.. Take the availability with you, it's better to change it in the City