I specifically called and asked if there was an accum available, they said "yes, come tomorrow, it will be at the office at 13:00." I arrived and was informed on the spot that there was no stock, I need to order and will arrive in a week, although in other stores it takes 2-4 days. As a result, I wasted my time, I needed it urgently, and the result was that I ordered from competitors and 2 two days down the drain. I would not be surprised if your company's orders are marked not in the CRm system, but in the barn book
DO NOT CONTACT US IN ANY CASE! Warranty cards do not write that they have a warranty case only they will decide for themselves, they sell spare parts from Aliexpress, they do not know anything about them and do not check how everything is normal. Under warranty, they just sent us three letters in plain text.
I ordered a touchscreen for Samsung, I looked at the picture on the website without reading the description, since the picture had both a suitable color and a model, they called me back to clarify the order, I clarified that I needed white for Samsung. We said goodbye. A couple of days later, a gray touchscreen came to me, I went to check my order and it turned out that I ordered gray, although the image was white (gray in the description, and white in the picture), well, I thought 50/50 fault: I didn't read the full description, they don't keep the site up to date. But I remembered that when the store employee called, I accurately specified the color WHITE (there is a recording of the conversation). After that, I called the store with an offer to replace the product, because their fault is greater. To which I received an answer saying no problem, but sending back and forth is at my expense. By the way, one-way delivery costs 4.5rubles and the product itself costs 6.5 rubles. From which we can conclude that for the money for delivery, I could buy 2 more touchscreens IF the operator listened to what he was being told, otherwise why call at all. In general, I was dissatisfied with the communication with the store, they do not make concessions, even if they are guilty.
They sell the cheapest Chinese product under the guise of "original". IP Lazarev Mikhail Petrovich can also be called "Energy". Be careful when buying branded chargers because they are all fake.
Phones are being repaired in this building, repairs are being done very quickly and efficiently, and a malfunction is being detected. And reasonable prices.
I have not applied once, they try to resolve all issues positively. The last one is about the protective glass sticker. Good service, performed promptly. I recommend.
Think before you apply! If the battery does not fit, I have to bring a laptop from Baranovich to Minsk so that they accept the return of the battery. 1. The battery that was brought to me was not charging. 2. Which was exchanged - was not included in the connector. I asked for a refund of D.S. - they refused. As a result, more than 70 rubles were spent - it is useless.