I want to say that I am surprised by the efficiency and goodwill of the staff, they did everything very quickly and helped as much as possible in solving all issues. I got a visa to Germany. Thanks!
They do not work correctly, when they come to the office, the manager explained one thing according to the deadlines and documents, when they came to the office for a second time, by agreement, they got to another manager who denies the words of another manager, and advanced the deadline for obtaining a visa, which we were no longer satisfied with. Therefore, we refused and demanded a refund of the money we had deposited.The manager refused to refund the money. I strongly advise against it!!!!!
For those who are too lazy to read:
Do not contact us for help if you are not ready to search for a list of documents yourself and check everything
Full review:
I applied here for a visa to Greece. On March 5, I made an advance payment of 10k for an appointment at the consulate. After a weekly reminder, on March 27th I was told that I had been booked for April 4th. I was told to take the documents listed on their website and send a link. On April 1, I came to their office and found out that I did not have enough social card with me, since it is mandatory for citizens of the Russian Federation, quarterly turnover of the consolidated IP account, since I apply as an individual entrepreneur and it was known from the very beginning, as well as that I was signed up for April 3, and not on April 4. On April 2, at 11 a.m., I sent the remaining documents, and at 17:30 I was informed that, it turns out, the tax stamp should be on the documents. In the evening, I already decided to check the list of documents myself and found that there is another document in the list that I was not told about (Perhaps it is not needed, because this agency says that it is needed only if a citizen of the Russian Federation does not have a stamp on registration in the Republic of Armenia, but in the official list of documents such there are no smaller ones, but it is written in English and Armenian that it is mandatory).
On the day of filing, I wrote my claims and demanded a refund, but in response I heard that I should have been told in advance that I did not want to submit documents, and they would have recorded another one on my date)))
I asked a question about business visas to the USA on Instagram. After three days of silence, I find out that they, quote, "are not obliged to answer to non-residents" and are not obliged to answer "thank you." By the way, I have a residence permit, my husband has a citizenship... but no one asked us about it. They didn't even tell me that I needed to sign up for a consultation.. just ignored)) I would sign up, I need it)). About the consultation and about the bottom of the service of this company.. I found out when I told them that you can't work like that.. The good news is that such companies simply won't survive when a competitor with business processes arrives... I'm looking forward to it!
I don't advise anyone terribly. Lohatron watsab by correspondence . A sucker. In Armenian. Everyone has their own approach, how to cut money less, in connection with this situation, SMS correspondence is not answered and sent far away.
I consulted with a representative of the company today, they even answered those questions that they do not deal with. Very pleasant company, I recommend it!
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Виктор В.
Level 8 Local Expert
January 30, 2023
A terrible company, questions are answered for a very long time, you need to constantly remind yourself. I asked if it was possible to apply for a visa to Spain with a social card , they said to call the embassy and find out for themselves . Generally, not competent people work there and I advise you to look for another company.