Positive: + great location, in the very center, all the sights are within walking distance, near a large shopping center with grocery, pizzeria. + good price for an overnight stay. +good breakfasts (scrambled eggs, porridge or pancakes to choose from) + 3 towels per person, which is convenient +refrigerator in the room Minuses: - rudeness was encountered at the reception (for the first time in all my travels; usually the hotel staff are polite and friendly). We needed a certificate of accommodation, Anna, an employee at the reception (July 2), reacted extremely strangely to the request: she began to say in a raised voice that she was seeing us for the first time, "you are people from the street in general," she would not give us any help and they did not do them at all, etc. We were a little taken aback, as we absolutely did not expect such a reaction to a simple request. After a couple of minutes, they came for a book of complaints, but she did not want to give it, provided it only at the moment when they said that we would write to the administration by mail in this case. But even when she gave the book, she did not give us a pen, saying that she did not owe us anything at all ... they found a pen at home, left a complaint on page 175, we hope that the management will respond. By the way, the employee Alla issued a certificate in 2 minutes in the evening of the same day without unnecessary questions. -the room is cleaned for 3. There was hair on the towel, garbage on the carpet. But overall it was clean, the bathroom was cleaned. - there are no towel hooks in the bathroom - there is a kettle in the room, but there are no mugs, only glasses, in which boiling water, of course, is not poured.

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