The department itself is average. It was closed for repairs this summer, but nothing has changed after the opening. I would like a new normal chair for blood collection, as there are in other departments. In general, I have been visiting this department for 5 years, there is not much choice, I have encountered such unpleasant moments during this time:
1. I came with the tests prescribed by the doctor, handing over the list. The administrator has generated an incorrect order, the analysis is not the right one. After a long showdown, only a discount was provided for the necessary analysis, although logically they should have redone it for free.
2. For some reason, they don't always give me a coupon for coffee, although they give it to other people. Perhaps now I will ask about the coupon.
3. Not all nurses know how to draw blood from a vein! I once sat in line for 40 minutes, although there was one person in front of me, and another was in the office. Once in the office, everything became clear, the nurse wanted to take blood FROM the BRUSH. I couldn't get into a vein like everyone else, I pricked all my hands, but I didn't give you a brush! It is worth noting that there were no problems with other nurses, everything was neat. I really like one nurse there, polite, short, I got to her more than once for various tests, she always does everything carefully, is interested in how she feels.
4. Children are out of turn. Everyone is rushing to work in the morning, the order must be observed. Make a separate office for children with a separate employee, let them go there without queues.
5. If a patient comes and informs you that the insurance company has sent a letter, but you do not find it, please perform an analysis, contact the representatives yourself, without driving the client back and forth, forcing the queue to stand again. It's worth revisiting this point. In medical centers, fortunately, in such cases they were accepted, giving the opportunity to contact the insurance company for a new letter at least after admission.
In general, you can visit, but carefully. It is worth comparing prices with other networks if you pay yourself. I have already come across that the prices here are much higher.
I want to thank the medical staff in Minsk, 7 Kizhevatov str., for their excellent work, they are very smart. Very carefully and carefully we took blood from the child (although it is very difficult to get it from him). Thank you!
Good afternoon!
I would like to express my gratitude to the Invitro staff at Kizhevatov 7 k2.
This is not the first time I have been tested here. Always friendly and kind attitude, high level of service. Cleanliness and order.
I would also like to mention the golden hands of nurse Elena, now I am not afraid to donate blood.
And, of course, thanks for the coffee as a gift)
I thank the doctors for their help and work!
Everything was explained and shown. They gave me recommendations and helped me figure out the problem!
Definitely coming back
I would like to express my gratitude to the staff of the department at Kizhevatov's address. The staff is always polite, they work well together.
I have been taking tests here for many years and have never been dissatisfied.
Thank you for your professionalism
We have been regular customers of the INVITRO laboratory for many years. Always fast and accurate results, a very good approach to children. The bonus program allows you to take tests at a discount, as well as promotions for important health indicators are constantly held.
Qualified and polite staff, everything is clear, they will advise you, they constantly ask how you feel while taking blood.
Customer care in the form of discounts, coffee, and little visitors are treated with love. I highly recommend it
I have repeatedly tested myself and my children here, and I have always been satisfied with the service, the staff is polite and professional, even a two-year-old baby was taken blood from a vein quickly and accurately, plus they also give gifts) And free coffee is always delicious, a great bonus!
The INVITRO office is located near the house, convenient location, pleasant and fast administrators. they took tests on the female side, everything was neat, without consequences.
A very good laboratory, everything is very neat in the very center, sterile, this is not the first time I have visited and I am very satisfied with the service.I would also like to say for the quick results of research, a professional approach, they were stabbed absolutely without pain, without bruises and scratches with a needle.I recommend it to everyone👍🔥
I've been there many times. There are no complaints. Always clean, neat and polite. I was with a baby and a stroller. The receptionist girls came out and supported the door. Thanks!
The service is at the highest level, all the results are ready literally in a day.
Prices - in fact, it is more of a stereotype that it is expensive to take tests in such institutions. The prices are reasonable.
Nice staff, and coffee as a gift.
Good afternoon!
We donate blood to INVITRO all the time with the whole family, one of the best laboratories,
the staff is friendly,always with smiles, they treat you like at home, the kids love your bars👍The most important thing is confidence in the quality and reliability of the results.
THANK you for your work!
I took tests today. There wasn't much of a queue at 8 a.m., which makes me happy. The nurse is good, everything is fast, calm.
But if there are two big buts. And both are administrators. Both administrators had signs of SARS (one coughed, the second had a runny nose) and neither of them was wearing a mask. Such a thing in the cold season.
We were with our daughter on Kizhevatov 13.11.23 , it feels like we got to a boorish receptionist in an ordinary polyclinic, an irritated impolite person was sitting, asking questions without any goodwill, politeness, but the girl from the treatment room, on the contrary, smoothed the impression, smiled, politely clarified all the nuances. The rest is a good impression, clean, fast, without queues, the results are on the day of taking the tests, if not for the registrar, who spoiled the impression and mood, then everything is fine
Very polite staff. Akursheka Maria did everything carefully and as painlessly as possible. I did not encounter any queues and everything went as quickly and clearly as possible
Terrible service and attitude, at 7 am there are already 10 people, and the administrator accepting documents is only 1. At the same time, he was rude and obviously not happy with something) At 7.12 I was still recording the second visitor. This is not the first case, although people are not cheap for work and tests, by the way, the main competitors do not have such an attitude and everything is fast (perhaps not in all centers, but where I was it is so).
In general, my family and I are no longer served here!
I took tests here 2 times - I liked that everything was fast and efficient - I came, the staff suggested what and how, I didn't have to sit in the queue for the tests themselves for a long time, and the results arrived by mail on time. In general, politely, cleanly and quickly! + they give you a free cup of decaf coffee)
I called on a day off, told and consulted everything, signed up at the department nearest to me and gave a brief instruction on how to pass the analysis correctly so that the results were good.
Very bad, or rather slow. I had to stand in line for an hour. Apparently, Invitro is sorry for the money to bring two people to work, it's better for customers to wait and suffer.
Great lab. Fast service, polite administrators. I received day-to-day tests, although the deadlines were announced by others. They also gave me a coupon for coffee after blood donation.
A great company, I have been tested many times in the office on Kizhevatov, the staff is always polite, the receptionists are very polite and highly professional. Nurses take blood efficiently.
The Laboratory itself is like all the others. The girls who are at the checkout are trying to do everything according to the instructions, but at some point, they (everything starts going as always).(obscene word)
I will keep silent about their thoughts on what to take and how to take it in the tests.
But at the same time, their nurse took the blood quickly and it didn't hurt.
Another thing surprised me when I donated blood.
In one room, several people are launched, right on the conveyor belt for taking the analysis.
It turns out that it is possible to take a urine test only in their container, they refused to take another one, referring to the withdrawal of the guarantee for the study.
I'm wondering how and in what way this guarantee is backed up and how in general, can you verify the guarantee of the quality of the urine test?
The terrible service of the administrator Nadezhda Dadurinskaya. They close the payment without paying for the tests, then express dissatisfaction, as if these are the client's problems. At the reception, he discusses clients after they leave.
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Валерия Азарова
Level 7 Local Expert
November 22, 2023
I have been applying to Invitro for many years, I like everything. Professionals in their field. I also like that the results of many tests come faster than in other laboratories
Top guys, in the absence of many reagents for analysis, there were no problems with these and the deadlines are pleasing. One disadvantage is that online applications have not been brought to mind, you have to spend time directly on the spot, but maybe this is not a minus considering the fact that they give you professional advice and advice on the spot
I came on 13.02 in the daytime, there was no 1 person, a nice girl at the reception, a wonderful nurse. As everywhere, coffee is free. I was at this address for the first time, everything was fine with me!)