Let's start with a good one, end with an invitro business. The service is good, the staff is pleasant, coffee and tea are free. There are a lot of details for which money is charged. The jars are paid, you can not use your own, the jars cost 5 rubles, the design is 2 rubles. Just like that, in one analysis, already from 7 rubles, you call the call center, they tell you so much information, but they don't say anything about the surcharge for banks and registration. Where there is a large number of additional services, there is money.
The best nurses work here, and my daughter and I always rent everything here.
Thanks to nurse Pilipushko (if she spelled her last name correctly), her daughter donates blood from a vein without fear and is happy to go for tests.
An excellent medical center, which employs very competent specialists. The girl at the reception was able to advise and help choose the best option for conducting blood tests and suggest how and what is better to donate, for which I thank her very much!!!
Blood was donated without problems, I recommend it to everyone. The prices are also very affordable, for example, in comparison with Nordin.
Thanks again!
I have been using the services for a long time, everything is fine. The results are always on time, promptly. Professionally. The prices are affordable.
I have been using the services of this company with my wife for more than a year! There has always been only a high assessment of the service and professional qualities of the staff! But this time the visit on 01.11.23 on Efrosinia Polotskaya Street dom1 was overshadowed by the behavior of an employee (all in a tattoo) on the paperwork for the analysis! The fact that we are pensioners and regular customers, this was not a weighty argument for her to offer a discount, it was stated that this is not a store and you should know what you are supposed to!!! When asked why the results of the analysis were not sent to the mail (which other employees of the company always did), it was said that there was no mail, although another employee (after the tests were issued) found the mail address without any problems! Naturally, after contacting this employee, the results of the analysis (since the spouse underwent a severe heart operation) were far from real indicators! I am not writing to restore justice! If an employee allows himself such behavior, then it's too late to hope for something! I write only in order to protect other people from such an attitude, so that other dear customers do not get a "blow" in a place where they will not be ready for such undeserved treatment!
A great place where you can quickly take tests and quickly get your results! 🚀
The nurse opened everything sterile in front of me and explained how to breathe, I didn't even feel the injection!
💉Enchantress Zenkevich Anna!🌠
Conscientious and attentive staff.
The doctor helped me choose the tests I needed and then explained the results (for free!).
That's what I understand customer service! 💚
To say disgusting is to make a compliment. 40 minutes of waiting in line. In the presence of an electronic queue, there is complete chaos. There are no complaints about the employee at the reception, she worked as fast as she could. But she was alone. The question to the management is why do you have spacious apartments and cool cars, but there is no money for the salary of the second employee at the reception? Spent 40 minutes on what can be done in 5. And these are paid medical services? The case when it would be much faster in a free clinic.
I took tests recently at the Invitro center on E.Polotskaya before the operation. Everything was quickly arranged, my indicators were additionally checked with the direction so as not to miss anything! The girls at the reception are serious, but very polite, explained everything, explained, work smoothly quickly and clearly. The nurse took blood with my very complex veins mega quickly, although there were a lot of indicators, but I didn't even have time to notice! Thank you very much! Now only in the Invitro! And I will advise you to everyone!
I have repeatedly done tests specifically in the Invitro for myself and the child. The results of general tests were always received on the same day (although they were not urgently handed over). The price is lower than the competition and you can also find a discount promo code. This office is small, but the work is organized perfectly, there have never been any complaints about employees.
Polite and pleasant staff. Comfortable environment, convenience. Professionalism. The results came quickly, I donated blood in the morning, and everything was sent by e-mail in the evening.
I am also pleased that there are various promotions and promo codes. A coupon for coffee/tea is issued at the vending machine.
Italian ristretto 👌🏻
Always very fast service!
Polite staff at the reception. The specialist in the collection of analyzes is a professional in his field, everything is clear, neat, painless 👍
A nice bonus coupon for coffee☕
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1
Алексей К.
Level 11 Local Expert
April 25
Today, on 04/25/2024, my wife took a blood test. I really didn't like this clinic.
1) The space inside is catastrophically small
2) The air conditioner was frying at 28 degrees, there was no air at all, there was nowhere to move away from the air conditioner, see point 1
3) I asked the girl at the counter about the current promotions at the clinic, about the discount through the Cream code. if she didn't say anything, is it a secret?
4) The price is at least 1.5 times higher than in other private laboratories, but it's not clear why
5) There is a chair in the blood collection room, as in the state polyclinic, it is not convenient to hold your hand as much as possible, since the table is high and the chair is low
6) The nurse who took the blood is as unprofessional as possible, if she is still an intern, it is necessary to warn about this
7) Blood sampling was carried out with accompanying pain, although this procedure is as painless as possible and I did not feel this in any state clinic.
8) When I indicated to the medical staff that I was in pain, I heard in response: Well, it happens that way. 🤦♀️
9) The hand is very unpleasantly tightened with an ordinary bandage, in other private laboratories they use a patch or tape, and I repeat, their prices are much lower!
I expected more from this place for such money, thank you for your "service" and staff!
I applied to the Invitro laboratory more than once . Everything is clear, culturally, to the point. The result of the analysis always comes to the mail, they are pre-advised on the correctness of certain indicators and the cost of the service. Thanks!!!
OK for the money today for tomorrow, if you want to pay more for today. There are no discounts for people with disabilities. The price tag is higher than all competitors.
There are no questions for the staff, the girls are trying.
The service is just super!!! They even gave me a coupon for a coffee machine! Although the room is small, there is an electronic queue! Convenient! But there is a question in the visitors: many simply do not pay attention to it! 😀
The tests are done quickly, often the result comes on the same day.
But the corridor is too small, there is often a cluster of patients. It is better to come in a mask just in case
It is very convenient to take preoperative injections. There is a ready-made complex right away! The whole process took 10 minutes! We also treated you to a delicious meal 🤗
Convenient location, there is a Parking lot, the staff is polite, they work quickly and professionally. I received the results of the examination by e-mail on the same day.
Beautiful girls at the reception. Prompted, explain.
The service is excellent.
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Алексей
Level 7 Local Expert
September 18
Super speed! They promised test results in 1 day, except for one. It took him 5 days (at that time). as a result, I passed everything in the morning, and by the evening I received ALL the results.
The most favorite laboratory in Minsk.
Good staff, quick analysis.
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Я
ярослав с.
Level 6 Local Expert
July 3
The prices are 2 times higher than in other laboratories.An extremely slow worker at the reception and queue. My first and last visit to this institution.
Convenient location, fast service. Everything is super
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Александр С.
Level 2 Local Expert
April 30
Convenient work schedule, fast service and pick-up. The results are sent to the post office. There is a comparison of analyses (dynamics) on the website. Discounts and cashbacks.
I don't know why, but lately I've been giving preference to these medical centers, even if the price bites a little, but first of all you don't stand in queues for half a day, you've passed the analysis and that's it.We clearly received our answer either by mail or upon arrival, I'm not taking tests there for the first time, but they are high-quality, and not like in state ones, you wait in line for 3 thousand years, and then it turns out that they have no one to take these tests, the doctor quit yesterday, or the working hour ended.
Convenience :
1-located throughout the city.
2-don't stand in queues
3-friendly and well-disposed employees
4-the tests are on time and you don't need to go anywhere , I got it by mail and stay at home
5-the prices are also average
6-convenient, fast, without unnecessary hassle
I really like the Invitro lab. I have been using her services for 5 years and always at the highest level. Professional staff, high quality of analysis and, most importantly, you do not need to go for the result, if there is no such need, the results are sent to the specified email address.
It's not the first time I've used Invitro services, but this is the first time I've been to this address. I took tests, an experienced nurse took blood, I didn't even feel anything. A child followed me, did not squeak in the office, although he was very afraid.
While I was getting dressed and getting ready to leave, a woman came in and started demanding covid test results. The administrator explained that you need to go to another clinic for the results, they don't give this out here. The nook of the reception is very small and just a meter from the entrance, and due to the turbulent situation in the world, it was difficult to pass them by. I would like to have an additional sign at the entrance, so that people would not get confused and expect in a small corridor, fortunately no one was in line that time.
I donated blood today at the Invitro on E. Polotskaya, 1 - it was great, as much as blood donation can be great)
The administrators worked very quickly, there was a queue, but it moved quickly. The girl who took the blood is generally beyond praise, it's hard to find my veins, once they even pierced me three times with a needle to get in, but here from the first time, it doesn't hurt at all. In general, I will only go here now, thank you for your professionalism!
PS and yes, I was put on a pressure bandage and did not have to walk with my elbow bent for 10 minutes))) it 's a small thing, but it 's nice )
Terrible center! The child got sick, it was necessary to urgently take tests, and we (the parents) were on a business trip. And the laboratory did not take the tests, citing the fact that the grandfather is not a guardian... What are you, you're already crazy there... Show me an article like this?! complaint. And don't go there anymore
That's why I go to the address, because it's close to home. I like it: the laboratory assistants were able to find a common language with the baby, she didn't even cry!!! I've never seen anything like this before. The results come very quickly, I have not seen this anywhere else!
Cons: I hate the reception! They are very slow to make out and rude! Changing girls for feeding is the perfect laboratory!!!