If you need urgent tests, choose another laboratory!
Staff misinform patients about the due date.
We needed to get the tests done urgently. At the reception, a nice girl informed me that the UAC deadline is tomorrow, the virus test is the 24.12 deadline. As a result, in the documents that I received in my hands, the deadlines are even longer than we were told. We went the second day after the test, the results are not ready. It's easier and faster to take it at the clinic. It's also free.
In addition, they took specific tests, but the girl suggested supplementing with biochemistry and vitamin D analysis, without saying how much the payment amount would increase. A second later, without even giving me time to recover, a form for all the analyses with the amount of 180 rubles was already printed out. (the initial price was around 50). I don't mind handing over additional indicators to my child, but dear staff, you must notify patients of the cost of each position before submitting the documents for signature!
There are no questions about the quality of the procedure itself. The medical staff does everything clearly and quickly, and the child is also presented with a gift.
This time, I am extremely dissatisfied with the reception at the reception in Mozyr. For a very long time. We were with my daughter. One person took it. The queue is "double", i.e. "everyone from the street" and "who is insured". We arrived at 8.15. I was admitted at 8.55. And the daughter only at 9.20. As a result, my results came the next day, and we are still waiting for my daughter. They also don't offer promotions. Just what we read on the website ourselves. And also, the "coffee" bonus was given out through one. Sometimes we take tests in Novopolotsk. It's nice to go there. Very quickly, efficiently, with a smile. Although there was also one person at the reception.
The expression "Everything is as clear as in a pharmacy" is the best fit for this office.
The service is fast, professional, and polite. What is so lacking in public medicine.. Even coffee coupons are given after sampling (the coffee is delicious, by the way).
The results come both in paper form directly to the office and to the email address you specified. The speed of the research depends on the complexity of it. That's what the staff will explain to you better than a simple layman)