Hello! I use the services of Invitro, I am very satisfied.The pleasant, attentive staff will tell you everything in detail and help you. Good location in the city, it is very convenient to receive the test results, the message is coming.Some tests came that evening.After blood donation, a nice bonus of coffee from the vending machine.One of the advantages is that you do not need to register in advance for the analysis.Of the disadvantages, sometimes there are long queues.I make the organization success and prosperity!
Fast results, fast service, and high-quality.
I liked the approach at the reception - everything is polite and explained as clearly as possible, I didn't even have to ask again - and I do it all the time, distracted, and poorly oriented in new information)) and here - everything is clear and straightforward.
It is possible to receive the results by mail - very convenient.
The staff who takes the analysis is the maximum professional in the business, this is important. Everything is clear, clear, fast and understandable.
In general, in the morning, when there are a lot of people, on a weekday, everything takes an average of 15 minutes. Agree, it's a great option when you need both quality and time from working people. In general, the work is at a high level.
Thank you for the quality and attention to the patients)
Everything is great, there is no queue, everything is very fast and clear, the staff are friendly and explain everything in great detail! Even a cup of chocolate is given to the patient as a reward for bravery :)
The child donated blood and was delighted that there was no need to sit in a huge queue. I was pleased with the professionalism of the medical staff, the child did not even "yell". Gifts and hot chocolate at the end are a huge plus after the procedure is completed.
There is no queue, coffee is a gift. I was with my wife, I wanted to buy a second coffee - they said they didn't sell it and just gave it for free. In general, a great place, great staff. I would like a whole paid clinic in such an endeavor.
Good attitude towards customers, the staff is very talkative and you feel comfortable. They work fast. The specialists are professional.
The place is just super, I advise you to go if necessary. I can tell by the price. Price=Quality
One person sits at the reception, registers each for 10 minutes, in total he stood for half an hour so as not to hand over anything and leave ... "an excellent paid laboratory", it is better to go to an ordinary polyclinic and for free.
I brought my pregnant wife to get tested. There are a lot of people, the air conditioner is not working, there is nothing to breathe. There is no electronic queue, everything is live. When asked about pregnant women out of turn, they answered: "We have a lot of children today, make arrangements yourself." And children of 6-8 years old, if they were up to 3 years old, there would be no questions. As a result, the attitude of the staff spoiled the mood. There is no desire to return to this branch anymore.
Good day.
I often had to take various kinds of tests with the whole family. There are many advantages: no queues, a wide range of studies, speed of readiness, it is convenient that they are sent to the post office, it is sterile and does not hurt.
All the good impression about the service and the level of service provision is spoiled by huge queues, with the obvious possibility of reducing such queues. Get ready to stand in line for 2 hours, there is only one administrator at the checkout.
Any form of confidentiality to the client's situation and diagnosis will cool down. The whole queue knows where you are going, what you are handing over and why..
I attended the Invitro several times. Always fast and high-quality service. Very polite staff. I like that after passing the tests, you can take tea or coffee. I will contact you again. Thanks
I liked everything very much. The staff is very friendly, attentive and helpful. They donated blood with a child who is terrified and has never been without hysteria before.Everything was quiet and peaceful here, I was pleasantly surprised. So definitely now we will apply only here.
Sooooooo slow!!!!
They came with their daughter to take a test for vitamin D. They sat in line for 1.5 hours. If there was an opportunity to take an analysis in a regular clinic, they would not have waited and left. Horror, also for money (((
More. If you do not want the whole queue to know your diagnosis, the month of pregnancy, treatment, type of analysis and whether you urinated in the morning, then you are not HERE!!!
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BJ_marketolog
Level 11 Local Expert
April 27, 2024
The room is always clean. Qualified and courteous staff. A specialist in blood collection is able to calm down and take blood carefully, quickly and without pain. A nice bonus is a drink for an adult. Convenient location in the area.
It takes 5 minutes to register 1 person at the reception. Or even more. There was a queue of 6 people, so there was an opportunity to make sure that this was the system.
Blood sampling is done even faster.
Therefore, if you come in and see a small queue, do not flatter yourself. 4 people - 20 minutes, 6 people -30 and beyond.
I have visited this laboratory many times. Pleasant administrators, courteous service and painless blood sampling. Good discounts on the cumulative system.
Workday. Monday, July 17th, spent 40 minutes in the laboratory! Morning, I don't understand how this is possible?! People are rushing about their business in the morning, there is their own world here, barely, the laboratory assistant is also a cashier. The sleepy kingdom.
Wednesday, I came to get an analysis, I've already lost an hour of time, and I haven't even been issued yet, they give one person 10 minutes, if not more, for registration. There are 2 people working today, a cashier and a laboratory assistant. For a very, very long time, I will definitely consider another laboratory. This is terrible! The difference between the photos is 25 minutes, the same man is at the checkout!!!!
It's not the first time I've been tested. For me, the main thing is comfort and peace of mind when donating blood, because there was a lot of fear from previous experience in the clinic. Everything is painless here and I would even say pleasant🙃
The staff is always polite.
I've been tested several times.Close to the house, convenient,good staff.Everything is clear and fast, tea or coffee is free. We will contact you again)))
Wonderful staff. I express my gratitude to the nurse (unfortunately I did not fill out the name) who took hormone tests on April 26. Kind, attentive, provided qualified assistance. I knew that it was impossible to work with my fist when analyzing for prolactin (they made such a mistake in another laboratory). Customer focus is 100%. I definitely recommend it. I will take tests only in this invitro office.
I ran in to get tested on purpose, because there was a laboratory next to the house, I was in a hurry, as a result, I stood longer than in a regular clinic, although there were not so many people. The administrator or the cashier, I don't know, well, they just move a little!I did not expect that a laboratory with such an image could afford such a thing. I will definitely go to the Sinlab now, even if it is further from home.
The laboratory starts at 7.00. Convenient for those who want to take tests before work and get to work. But... Alas, this does not apply to this place. Registration of one person for 10-15 minutes, when the analysis fence is 2 minutes, this is nonsense!!!! As a result, it is impossible to get to work with a queue of 2-3 people. In the same synlab, although a little more expensive, everything is processed very quickly.
It cannot be compared with a polyclinic and the timing. Everything is polite and neat, there is even a separate corner for children where they can draw. Everyone writes slow design, it's not like that, in fact, the design is fast. Why does the registration take a long time, the computer is buggy, the network and the database. Quick analysis responses. The answers come to any email and viber, WhatsApp... the answers come instantly.... I give a rating of 5 out of 5
An excellent laboratory for passing all the necessary tests. Everything is fast, clear and very correct. A nice bonus was the free coffee after the procedure. The staff is also 5+.
The service is at its best, they will be with you from the moment you fill out the forms until the results are issued. They will serve you as if you were at home.
There will also be free coffee from the vending machine. In general, it was above my expectations, I definitely recommend it!
the staff is very polite, everything was done quickly and neatly, and the coffee is free :)) I recommend it, everything is clear
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OLESYA CHERKAS
Level 5 Local Expert
September 18, 2023
The branch is located at 103 Moskovsky Prospekt. I'm taking off a star for the duration of the wait. The staff is polite, attentive, and professional. More probably a question for the management, in the morning hours, when the flow of patients is large, in my opinion, we need another registrar who will deal with the registration of contracts for medical services + consulting on current promotions, the issuance of test results. Due to this, a large queue is built in. Physically, it is difficult for one employee to solve all these issues without gathering a large number of people at the counter.