Good afternoon, Victor!
I would like to express my deep gratitude to the laboratory staff for their fast and high-quality service. A very pleasant, polite and friendly team, who knows their business perfectly, a very comfortable atmosphere, I advise everyone to contact only here,!
I would like to express my gratitude to the laboratory for its excellent service and professionalism! The blood collection procedure was quick and painless, thanks to an experienced and caring nurse.
The test results came very quickly.I especially want to note the cleanliness and order in the laboratory, which always inspires confidence. Thank you for your hard work and patient care! I will definitely recommend your laboratory to all my friends.
I dedicate this review to the MANAGEMENT of the laboratory.
We came with a child (a small child, 3 years old) to take tests, and I have complaints:
1) there is no flexibility in relation to customers.
2) when the coprogram was brought, the administrators said that there was little material. I always submitted the same amount of material in other laboratories, and even in the state polyclinic, there were never any questions.
3) I registered the child in my personal account in advance, but they required a passport when visiting. I had my license with me, this is also an identity document.
4) my husband sent a passport photo via Viber, but the photo was not analyzed for a steroid profile in saliva, which the doctor prescribed for us, only with a document in hand.
5) in other laboratories, such as Helix, sinlab, etc., there are no such moronic rules. Everyone is trying to work flexibly so that customers come back.
6) this is the first time I have heard that the lactate test is given STRICTLY from the other hand if there are tests for other indicators. Neither the administrator nor the laboratory assistant could explain to me where this rule came from. I followed all the rules, passed on an empty stomach, the child drank only water. As a result, the child was even more afraid to donate blood from a vein. Is there any way to be more loyal to small children?
I was dissatisfied with the visit to the laboratory. I was with a small child, and it's not very convenient for me to go back and forth for a passport.
There are no complaints about the registrars and the laboratory assistant, they only followed the instructions👐
If possible, I will avoid visiting this laboratory in the future.