Good afternoon, Victor!
I would like to express my deep gratitude to the laboratory staff for their fast and high-quality service. A very pleasant, polite and friendly team, who knows their business perfectly, a very comfortable atmosphere, I advise everyone to contact only here,!
I would like to express my gratitude to the laboratory for its excellent service and professionalism! The blood collection procedure was quick and painless, thanks to an experienced and caring nurse.
The test results came very quickly.I especially want to note the cleanliness and order in the laboratory, which always inspires confidence. Thank you for your hard work and patient care! I will definitely recommend your laboratory to all my friends.
The scariest thing in this laboratory is that there is a huge probability that your tests or those of a small child (no matter how much they cost 10 rubles or 1000 rubles) will not do them correctly! Exactly, I will never return to this laboratory, and the quality control department is just something: A quick reading as an excuse that their analyses are correct, from the prepared text, was clearly audible on the other side of the phone!
It is customary and comfortable to take tests in Invitro. I applied to different offices. On Mogilevskaya 14 for the first time, but also mentally, comfortably.
The waiting time is normal, the staff is also OK, but the needles are terribly thick and large, it was very painful to take blood from a vein. I do not recommend using such materials for the fence, it is worse than in a polyclinic.
neither my husband nor I liked it very much.
I dedicate this review to the MANAGEMENT of the laboratory.
We came with a child (a small child, 3 years old) to take tests, and I have complaints:
1) there is no flexibility in relation to customers.
2) when the coprogram was brought, the administrators said that there was little material. I always submitted the same amount of material in other laboratories, and even in the state polyclinic, there were never any questions.
3) I registered the child in my personal account in advance, but they required a passport when visiting. I had my license with me, this is also an identity document.
4) my husband sent a passport photo via Viber, but the photo was not analyzed for a steroid profile in saliva, which the doctor prescribed for us, only with a document in hand.
5) in other laboratories, such as Helix, sinlab, etc., there are no such moronic rules. Everyone is trying to work flexibly so that customers come back.
6) this is the first time I have heard that the lactate test is given STRICTLY from the other hand if there are tests for other indicators. Neither the administrator nor the laboratory assistant could explain to me where this rule came from. I followed all the rules, passed on an empty stomach, the child drank only water. As a result, the child was even more afraid to donate blood from a vein. Is there any way to be more loyal to small children?
I was dissatisfied with the visit to the laboratory. I was with a small child, and it's not very convenient for me to go back and forth for a passport.
There are no complaints about the registrars and the laboratory assistant, they only followed the instructions👐
If possible, I will avoid visiting this laboratory in the future.
I took tests at the address Mogilevskaya, 14. The procedure of taking was neat and professional, I felt almost nothing. The reception told about the loyalty system and offered coffee.
Thank you so much.
On January 27, I took blood tests, considering that this is not the first time I have taken blood and I always follow the recommendations-this is the first time such a nightmare. Obviously, something needs to be done about it. Now I'm going to figure out if everything is okay with the vein, you can't just leave such negligence.
Hello! I would like to express my special gratitude to the girls working in the Invitro laboratory at the Moskovskaya metro station. No one has handled my veins so carefully and professionally. Usually they can only take blood from 3-6 times, because the veins leave much to be desired. But one day I met Ilona (unfortunately, I do not know the last name and patronymic of this girl), she not only managed to take three vials of blood the first time, but also to calm me down. She gave me some important tips that should be followed in my situation. I'm just delighted with this specialist! Please convey my thanks to her. Ilona is a real professional! Thank you for your hard work!The tests came the same evening. I love invitro with all my heart.
We have been using the services of the laboratory with the whole family for a long time, it is the office on Mogilevskaya that is closer to home. Pleasant administrators, experienced nurses who carry out the collection of building materials. They find an approach to children. I like that they always glue you and let you check your personal data on test tubes, which eliminates the confusion of the results.
We periodically use this place for testing. Convenient, comfortable, clean. The staff is always polite. Shoe covers are given out. You can pay with a card. After passing the tests, they give you a coupon for a hot drink on the spot from the vending machine! Recommend.
I would like to express my dissatisfaction with the introduction of new rules on testing for children using an adult passport. What kind of nonsense is this anyway??You pay for the service, you also carry a passport !We are not making out a loan .
One of the few laboratories that supports the quality and service of the services provided. Always fast service, fresh in the premises, coffee for all visitors, shoe covers, children's area
It was on 30.01.2024 for testing for preventive purposes. I was pleased with the prompt, correct and professional work of the staff, friendly and comfortable atmosphere. I recommend.
We use the services of the laboratory as needed.
One of the important advantages is the high qualification of nurses (they always took blood from the vein of a small child), tests are performed that other Minsk laboratories do not perform, and in many positions very short deadlines.
Among the disadvantages, the staff of the information center could not orient themselves in the permissible volume of blood when taking a child and the number of test tubes needed for sampling. It was suggested to drive up to the laboratory and clarify this information on the spot.
Excellent service and friendly atmosphere. Always accurate results and short deadlines. I always turn only to Invitro for testing, since there are no analogues to them. Thank you so much for being there!
I am extremely dissatisfied with this laboratory. They promise some deadlines, but in fact they do not comply with them. Specifically, the analysis for chlamydia pneumonia. That my results were overdue, that my mother's were taken in two different places and with a difference of a month.
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Дмитрий Пантелей
Level 3 Local Expert
August 31, 2024
This place is worse than the state polyclinic. A family of three cripples came, they were checked out for tests for half an hour. The child goes without a queue, but all three went to hand over together, bypassing the queue in which people sat for an hour. The consultant pretended that everything was fine. I asked the laboratory assistant not to accept new people until these are registered. As a result, the srach started in the queue, the laboratory assistant does not accept people for 5 minutes, this family is still being registered. People are waiting.
Worse than in the state
There are no questions about the work of a person at the cashier, but there are clearly questions about the work of the treatment room: I came at 10:10 and had to wait 30 minutes for a queue to the treatment room after completing the documents, everything is very slow, it is very frustrating, since this is not the case at all in the same Helix.
Suggestion: maybe open a second treatment room, since the flow of people is very large…
I have been tested several times. The staff is polite and attentive. The results always come on time. There are no complaints about the work and I plan to use the services in the future.
The work of specialists is sooo slow. There's a long queue. You need to spend a lot of time to pass the analysis. The time of seeding (from 9 to 12), it is absolutely inconvenient for a working person, because it cannot be handed over either before work or at lunch!
I took tests twice in the office on Mogilevskaya, I really liked the woman who carried out the blood collection. Without bruises, discomfort, etc.
The best )
I've been taking tests since I was pregnant at the Invitro. Now I also go with my daughter, since they often can't find a vein in her at the clinic, and they always get into the Invitro quickly. I recommend it and I will use your services myself.
Today I came for the first time to take tests on Rokossovsky: a small room, a crowd of people, nothing is clear...worse than the state . Polyclinics. And the prices for the analyses and as a result are very different. I did not meet "sample preparation" for 25 rubles in any center.
The staff is very polite and helpful. The test results come very quickly! After blood donation, you can drink coffee for free:) I liked everything very much, I will definitely come again!
Pleasant and polite staff, I took PCR, there were no queues, I came at my own time, everything was clean and tidy. We consulted well on the phone and immediately recorded it, found the closest option in Minsk. Before that, I called Sinevo and went to the reception point, the service is radically different. I will change the laboratory now) thank you for the good service!
Very attentive and responsive staff, quickly and efficiently did everything that was required, a pleasant surprise was the opportunity to use the Invitro-Russia card
There is one person working at the reception, a lot of people, everything is very slow. And instead of protective screens between the operator and the client, pieces of transparent plastic are simply hanging from the ceiling on threads and swaying in the wind
Hello. Thanks to the staff of the Invitro laboratory for their well-coordinated work. At 10.35 they took blood for analysis, and at about 18.00 a message came on Viber that the results were ready (the message contains a link to the results of the study. You can view everything electronically at once). At the Maxim Tank 4 branch, you will be politely asked to put on shoe covers at the entrance. I didn't have to wait in line for a long time, the girls are served quickly at the reception. The procedure itself did not take much time either, the employee who took the blood asked how I was feeling. There is a coffee machine in the lobby (you will be given a barcode for free coffee upon payment) and drinking water. The room is clean and everything is modern. This is not the first time I have used the services of this laboratory and I will contact you again.
I visited your center for the first time to get tested.
And I was so surprised that I can't put it into words.
I will not talk about the location, although it is important that it is close to home.
The interior is very pleasant and clean.The tests were ready quickly enough, which is a separate plus.
I also want to note that everything has been done for people, tests can be received by mail, notification in Viber.The readiness of the analyses is also monitored in the personal account, which is also quite convenient.
I was also informed that in case of a question with tests, I will be able to consult a doctor of this organization for clarification for free, and if a question arises, I can call and their specialists will be able to explain to my doctor (for such a service, a special thanks and a big plus).
Regarding prices, I was personally satisfied with everything.
The average price in the city, without overestimation.
Regarding the calculation on the website, everything is also very clear.A complete calculation is made without using the material.After calling the call center, I clarified the cost and was told that as a rule it varies up to 8 rubles, in fact it turned out to be less.
I also liked the cashback program.
Because I paid 5 rubles less for the second analysis, and 2 rubles less for the third.It's really nice.
But most importantly, I want to express my great gratitude to your employees, namely Elizabeth Krivosha and Elena Khrobasova (sorry if I misspelled the last names).Wonderful staff.
I did not expect such an attitude and communication.
They explained everything clearly, were very polite and careful.
I came across some tests for the first time and it was very scary to do them in general, but thanks to these beautiful ladies, all the fear went away. Thanks to the golden hands, everything went painlessly.
Thank you very much to your organization, but mostly to Elizabeth and Elena.
You have a wonderful personnal that deserves praise, respect and financial encouragement.
In the future, I will take all the necessary tests only from you and only at Mogilevskaya.
Prosperity to your organization and thanks again❤
As always, the team does its job clearly and at the top. Polite staff. They do their work clearly and efficiently. We turn to them as needed.
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Арцем Адаменка
Level 3 Local Expert
December 19, 2023
I had tests last week. Everything went very quickly and professionally. By 16.00 on the same day, I received the results by mail. Thank you for the quality service!