Invitro
134 reviews
May 24, 2024
The electronic queue is fast and convenient. Nice staff.
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May 30, 2023
I did an ultrasound. Excellent staff, careful attitude, I am very pleased with the work of the specialists. The prices are pleasing. By speed: yesterday I called to make an appointment, today I have already passed the examination.
I want to say a special thank you to Dr. Chernaya Elena Vasilyevna.👍
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January 11, 2024
Invitro is convenient, fast, and cheaper than in large medical centers in Minsk. I recommend.
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April 10, 2022
The staff is very polite, they always answer any question in detail, help with the selection of tests. There are huge queues there not so often, but they pass quickly enough. The test results come very quickly. I trust my health only to the Invitro laboratory
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February 8, 2024
They did not perform the analysis and refuse to refund the money. They are looking for any excuses and complicate the refund to the maximum so that they do not return the money. Dishonest dishonest service
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October 20, 2022
I made an appointment in advance for a pelvic ultrasound on 10/20/2022 at 9:50 a.m. I came to the reception, a little late at 9:53 a.m., there was an electronic queue, I immediately told the reception that I had time for an ultrasound, the woman from the reception ignored, I was waiting, there were a lot of people in the lobby, took a ticket that would just not to sit (because there was no ultrasound in the list, I chose other services) the result is at 10:27 I am still sitting in the corridor and waiting in line for a coupon to find out when I will still be called for an ultrasound. The result is that at 10:30 I can't hold back and ask again, what's wrong with my ultrasound? the ultrasound time passed due to the fact that the receptionist did not immediately notice that I came and did not invite me to the ultrasound, but simply ignored me. Now I have to wait for them to have an ultrasound window.
The service is disgusting! The staff is irresponsible!Why make an appointment in advance if you're going to be in line for 50 minutes because of employee negligence?
The day is broken, the mood and impression of the center is spoiled.
I definitely do not recommend invitro on the Logoi tract 25/1, there are no obstacles to other places.
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September 9, 2024
Courtesy and professionalism
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March 29, 2024
Always clean, nice girls at the reception are working
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November 1, 2024
Quickly, efficiently
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January 25, 2024
I took tests, the staff is very polite and attentive) I recommend
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September 3, 2024
as if I would like better service from the staff, but maybe I was just unlucky;) and the earliest possible deadlines for the performance of analyses 🫠
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August 29, 2022
Wonderful and friendly staff! Excellent specialists (they did ultrasound of the veins of the n/ extremities to the father)and assistants. The prices are reasonable. I RECOMMEND it to everyone!!
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September 20, 2024
The queue is being processed very slowly
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March 18, 2024
The staff is just wonderful, and the speed with which the tests are done is simply phenomenal!
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January 18, 2024
Excellent service! I liked everything very much :)
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May 31, 2021
I was very pleasantly surprised by the prices and quality of service. I was also pleased with the speed of analysis readiness. The prices, in my opinion, are the lowest in the city, which undoubtedly pleased me. Cleanliness, neat and courteous staff, a cup of coffee as a bonus. Pleasant impressions from the visit. Thank you.
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June 11, 2021
I really liked the service, everything was fast, clear, the tests came in a couple of days! The girls are very pleasant to work with, they explained everything and recommended a set of tests more profitable and better than I chose initially, and the doctor explained everything in detail according to the results. Additional discount on Yandex. maps is generally top, nice)
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November 9, 2023
Very often there are long queues just to sign up for the procedure , employees work very slowly
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June 7, 2022
I was very unhappy!!!The girls at the reception can't answer an elementary question!!!!!
In the morning, at 7:00, I came to donate blood, there were 2 people in front of me, I stood for 30 minutes, and they were just processing the first person because something happened to the base, they were processing on other forms. And then, it was reported by the staff when they started asking themselves, and they did not answer how much longer they would register this person!Although initially they could have warned that the database was not working, the registration would be long!I had to leave there, losing my time!!!!
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March 26, 2022
Terrible staff!
There was a girl at the reception who started demanding to put on a mask from the entrance (visible forgot that 111 orders are for employees only) I refused once, she continued to insist...
I reminded her that the mask regime in Belarus has changed and is of a recommendatory nature for visitors. To which I heard the answer something like "He hasn't been so sick yet, That's when he's going to suffer, then we'll talk and blah blah blah."
There is one question left for the Invitre. When you recruit employees, do you explain to them the norms of staff behavior? Or is it the norm to give skeptical advice?
I am a blogger, so I have also given an appropriate assessment of your organization on other platforms.
Well, of course, I will not advise my friends to contact you anymore.
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August 7, 2022
The attitude towards patients is excellent, which is not a little important when visiting a paid clinic. The tests were ready within a day (they were handed over on Fri. And competitors said that not before Mon). We were with a kid of one and a half years old. They took the blood quickly, it wasn't even particularly scary)
The bonus was given coupons for the coffee machine)
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June 24, 2022
I was at the INVITRO on Lagoysky highway 25/1 today.
Many thanks for the wonderful attitude and courtesy, as well as for the special approach (as I treat particularly fearful patients).
I took a swab and left for the first time after it without pain and discomfort.
Well, I can't help but mention the pleasant bonuses in the form of a cup of coffee)
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December 17, 2022
Quickly, efficiently for people. The price is moderate. I take tests only there, even if possible in my CRH.
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February 24, 2022
I have contacted you more than once about a blood test, about some other examination. I was very pleased. It would seem to be a simple procedure: to donate (take) blood from a vein. But, I assure you, after this event has happened, I will take this analysis only here!
I was shocked by the attitude of the medical staff, the tact, the method of blood collection, what can I describe there. Try it yourself and you'll love it!
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September 11, 2023
I came to ask questions, everything was quick and polite. I was pleased with the free coffee.
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June 1, 2023
It's a good laboratory. Pleasant atmosphere, polite staff.
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1
July 30, 2024
It's all good. Coupons for free coffee from the vending machine.t
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December 16, 2021
I visited on 12/16/21 at 8.10. Extremely negative impressions remained, they turned a private laboratory into a district polyclinic. To approach the reception desk, you need to wait 30 minutes in the vestibule or on the street. There is no electronic queue, no one regulates the movement of patients, the flows are not divided - someone with coffee walks between people, someone with shoe covers. Horror. When asked what is going on, they said that they came at rush hour - come at another time)) I watched in silence as the grandmothers found out who was last in line)).
A lot of time was spent figuring out the entire list of analyses with gentle refinements and inventing code words.
And in total, 300 bel. rub. - this is the level of money withdrawal. But they call me by Name and Patronymic, and coffee as a gift at my expense.
I don't recommend it.
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June 27, 2022
The center is good... The disadvantage is that not all tests can be passed... They are sent to other addresses of the same center... And it's very convenient for people living nearby...
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June 3, 2021
A good clinic, they do everything quickly and efficiently. The only downside: it's expensive. As a small bun, free delicious coffee /hot chocolate/tea in the vending machine.
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April 4, 2024
The most pleasant staff!
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May 30, 2024
Long queues, I sat for 40 minutes.
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January 30, 2023
Everything is great. I asked for blood tests there several times and they always came promptly and did not hurt at all
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December 25, 2021
I did an ultrasound of the kidneys. 5 minutes and you're done. We didn't look at it sitting or standing. Although there are questions. Disappointed. Once, some sadist took tests, stuck a needle under the skin and began to turn around looking for a vein. Another time, I felt dizzy, I asked for a tanometer, hoping that they would help me measure my blood pressure, but they threw it to me -measure it yourself. Three visits and three times something went wrong. This can't be a coincidence.
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July 17, 2021
Convenient location, perform a wide range of services at low prices
The staff is very polite and everything is very sterile
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December 9, 2021
miracle service
in 2021, through the website you can arrange all the tests, but at the same time you need to print out a piece of paper with them, class.
Either print a piece of paper or fill out papers at the reception (which is what the vast majority of visitors do). Due to this, 20-25 minutes for registration of a person.
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June 6, 2021
About 2 weeks ago, I called the Invitro call center asking if they were taking blood for an Immunogram and the compliments I needed. I was told that they take it in certain offices, called the schedule of blood collection for this test on Saturdays and called the amount of 126p with kopecks for the complex "Immunogram screening" plus complement C3 and C4. (Total price). Since I am a nonresident and I have to drive 180km, a couple of days before the test (I planned to take it at 5.06), I called the call center again to clarify whether this analysis will be taken on that day. I was once again confirmed that yes, you can take it on Saturday from 7.00 to 11.00 and the cost is the same. I arrive in Minsk on 5.06, I call again (this is the third time!!!) To clarify whether it is possible to donate blood in one of the laboratories closest to me. And they tell me that on Saturdays this analysis in Invitro is not done at all in any of the laboratories!!! And moreover, they never took this particular analysis on Saturdays! But you can take it on Sunday from 8 to 11. Indignantly, I went to the nearest laboratory, wrote a complaint in the complaint book there, and I will wait for an answer. For the sake of this analysis, I had to stay overnight in Minsk to get tested on Sunday. Tell me, and how can I trust your organization after that? And what is a call center for anyway, if people are being deceived there? My time and financial expenses have increased due to the deception of the call center. But this is not the end of the story either.
Today, at 6.06 a.m., I called the call center again to clarify whether this analysis is being performed at the nearest laboratory today. They told me yes, they do it from 8 to 11 and again called the price 126p. I come to Logoysky tract, 25, I wait in line, at 9.20 I go to get registered and they tell me that they take this analysis from 10 a.m. to 12! Well, how is that? How many times will I be deceived? Since they lie so many times here, doubts begin to appear about the accuracy of the analyses, what kind of dubious office is this, where there are so many lies!! Continued in the attached photos...
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January 14, 2024
A good laboratory, I always take blood tests here, there is an opportunity to take lying down,
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August 30, 2023
We didn't expect it at all. The coffee is delicious in vienna for the first time
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September 18, 2022
A good laboratory, there are necessary tests, polite staff
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November 12, 2021
The staff are polite and friendly, the center is not big, there are queues in the morning, but they quickly resolve.
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July 7, 2022
The staff is very nice. The quality and level of services are very high.
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August 16, 2023
It's not scary to take a smear here,
Blood from a vein - even now!
I recommend it to everyone here,
To visit at least once!
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February 24, 2023
Everything is organized at a decent level!
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June 13, 2020
Excellent attitude to the client. It's nice to chat. Everything is fine. Keep it up. Only for some reason the coffee machine stopped working, and it was so nice to drink coffee tea after blood donation. Thank you very much
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March 16, 2020
I recommend the Invitro medical laboratory! Clean, tidy, the staff is nice and friendly.Everything is explained and told in an accessible way.You take an analysis in the morning and it's ready in the evening.Just a fairy tale)
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July 28, 2022
Very good medical staff, very carefully take blood from a vein
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March 14, 2022
There are huge queues, everyone is on a first-come, first-served basis. There is no electronic one. With this kind of download, it's just not possible.
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September 30, 2020
Everything is fine, except for the main thing - an inexperienced nurse. I couldn't take blood from a 9-year-old boy. They returned 150 rubles. In addition to the lack of skills, she was nervous and shouted at the child. Almost the first one started))
P.S.: for your information, I can distinguish experienced medical staff from inexperienced ones. This is the third child. The eldest daughter was ill for a long time.
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November 21, 2021
They quickly accepted the appointment, but in general there was a queue. You need to be prepared for this if you are going to this department.
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