Overall, one of the best banks in the country. I was there only once, I needed to buy currency, but I was satisfied. The electronic queue allows you to quickly solve your questions and not ask everyone who is extreme here. I think this is a big plus for banks.
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Ravshan Olloberganov
Level 3 Local Expert
May 20, 2024
Salomu alekuk
I opened a humo card from the Bank of the Silk Road and while I was giving my card
I: is it connected to my number?
They said, yes.
I say: I want to put a pathole
They said: Password 7777
I: why 4 PUT 7. When I say I want to put my hooligan password.
They said: take a turn again.
When I come home the card is not connected to my laptop.
What? 🤝
One of the most terrible banks. The queues are gigantic, the staff is slow, there was once a moment when I missed my turn, since there were no places to sit inside, I sat outside, they tell me to take a new ticket
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Егоров Алексей
Level 7 Local Expert
August 27, 2024
An excellent Bank, everything is accessible and understandable, if something is not clear, they will explain and show
An example of what banks should be like in Tashkent, and in Uzbekistan too.
Especially attentive girls at the reception. The words "We take care of every customer" are not an empty phrase. Yes, the banking application is convenient and functional.
Terrible service. During quarantine measures, they do not make sure that employees and visitors wear masks and keep their distance. They treat the elderly badly, they are rude. They do not allow service in turn and not everyone is told that they need to take a piece of paper with the queue number
The staff service works very well, the relationship with the customer is very good
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Мастер Эго
Level 19 Local Expert
April 14, 2021
Terrible bank, terrible quality. I opened the uzcard card, asked if it was possible to transfer money from a savings account to an uzcard, they told me that it was possible, as a result, it was possible only to Visa and Union Pay, idiocy. I asked to call the general manager because the employees don't understand what I'm asking. As a result, the general manager knows only Uzbek, I offered to communicate in English, but no one knows English either.
If the review is being read, I hope, please select staff not from among your relatives, or at least with knowledge of languages other than Uzbek.
I came at 17 o 'clock , they didn 't even accept the application for the Card issue ! They don 't want to work , they 're slow . Only one girl works. The others were discussing something .
There's a huge queue, no one knows anything. It's hard to get a clear answer. The application does not work as expected. In short, the feeling of an unfinished dish.