I ordered a hair dryer through kaspi.kz , and in order not to wait for the nth number of days for delivery, I ordered pickup.
I arrived, and here...
a lot of goods, a lot of people...
and the whole thing is scattered here and there.
Fortunately, my product was found quickly and after a couple of minutes I left this place.
DO NOT CONTACT THIS STORE (IPLAZA)!!!!!!!!!!!!!!!!!!I have exactly the same case, do not take anything from them >>>>!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"The terrible store took their phone through Caspi at the time of purchase, everything was well served, pseudo-politely with a false smile, then I did not pay attention to it, then I remembered. But when the phone broke down on a warranty case, the true face of the employees and the store owner was seen here. At first I tried to wait in a good way, but they took me away for a month, then they allegedly made repairs, but while I was driving home, he yelled, that is, the repair was not made.When I brought it back for repair (attention) they took it and two weeks later they told me that this was not a warranty case!!!I went to a lawyer and he talked to an employee about how they undertook to repair and politely said every time that it would be in a week, then another week and half a year has passed!!!as a result, my patience ran out and I decided to sue them. I started to find out what and how I wrote a pre-trial claim and voila, they called and offered to give me a new phone and on the next working day they gave me a new phone. When I came to their office, I saw the same people with claims. What is surprising about Kaspi is some mawkish reviews.I think this is due to the fact that the review is written in the first days of purchase.and then the harsh reality begins. In general, I do not advise anyone to buy anything from them. If you bought something and it broke, I sympathize with you...it will be long and tedious. But in this case, first take off your phone in full on video, describe all the details, take off the imeycode and also give it to the service employee under the video.everything has to be captured. don't believe sugary promises and mechanical politeness, believe only the facts.@
The most disgusting store and service I've ever encountered! A week after the order, inform them that they still do not have the product! When contacting the contact center, there are constant chuckles and unintelligible explanations. In no case do I recommend going there.!
It's just a "lame store."I do not advise anyone to contact and buy goods...I paid for the clothes steamer. They do not notify the client themselves.You call or stupidly drop the phone.Or they just don't pick up the phone.You won't get through for several days.Finally, a message was sent (after a week and a half).I came to receive the product - there is no product.A crowd of young people is sitting. I don't understand what you're doing...The product has not arrived and it is not known when it will arrive... She demanded a refund. I DO NOT RECOMMEND WORKING WITH THEM.
A great store, the staff are enthusiastic people, a lot of new products. One of the disadvantages is the slow response to requests from the site. The prices are slightly higher than the lowest in the city.
The most "lame" online store in Almaty.
1. I ordered the product directly from their website.
2. Received 4 emails.letters with notification and confirmation of the order.
3. They sent a message and left a phone number.
I couldn't get through to the specified phone numbers. Moreover, when trying to get through to another phone, the call was stupidly dropped.
4. On the trail. day was able to get through to a landline number. the manager first said that the price on the site is not relevant and that now the price has increased by 1000 tenge and there is no product at all.