Rubles were exchanged here. The only advantage is a profitable course. That's where the advantages end. There are huge queues, which is not quite usual for us. There are several windows, but only two are exchanged, you can't immediately figure out which ones.... And if you get in line at the wrong window, be prepared for the fact that you still have to stand. Those people who are standing in line at the window you need will never let you through))) In general, it seems to be the only bank in the area where you can change rubles at the normal exchange rate.
I visited this branch the other day about exchanging the card for a new one, I was very pleased, the staff were very attentive, the queue came up quickly.There was a slight problem, but I went to a meeting and managed to get the card right away.The impression of the visit is excellent.
I was there, exchanged money, the staff was quite polite and there was no queue, the most important thing. That's only 4 stars due to the fact that they don't sell ice cream inside.
A very slow bank!! Terrible ! I waited 40 minutes for the currency exchange, despite the fact that there were only 3 people in front of me.
They also let their "friends" through without waiting in line.
In general, I absolutely do not recommend it.
It is not a very convenient bank, they give out numbers until 17-00 ., the queue is coming up and their cash register is working until 17-00., for a simple payment operation you will need to come one more time in a new way., and the operators work slowly., while talking on the phone for 10 minutes…
A convenient branch of the mortgage bank in the center. I often buy currency from a card at an ATM, it is very convenient 24/7 there is always an opportunity to purchase foreign currency through ATMs.
The worst bank in the history of mankind is an eternal mess. Not only this branch is everywhere like this. You sit for half an hour waiting for the currency exchange. Slow employees. There is no complaint book. Everyone who gives 5 stars probably works there themselves
The service is excellent, the customer relations are good
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Иззат Умматов
Level 10 Local Expert
April 18
There is a very friendly receptionist at the entrance. The service is good. You just need to increase the number of cashiers, as sometimes the queue gets too long.
The staff is working extremely slowly and not promptly.The employee told me to wait 5 minutes, then said that she had another job.I went out and went to the NBU.Trash is full, not a bank
A great bank! The entire staff is always ready to help and advise. Loans are given immediately without delay. They can advise what is best, what is best for customers. Thanks to everyone who works there!
Sooooo slow the staff are working. The bank opens at 9.00, but this does not mean that the first visitor will be accepted at this time. At 9.00, an employee only comes to his workplace, and until he fiddles with all the papers on the table, recalculates all the money until the computer boots (and that's not a fact), the first visitor will be accepted at 9.30 at best. There are always some problems, then the computer slows down, then the program does not work. If you come to the bank and there is no queue, you are lucky.
They work very slowly while they are doing their klient kutvotkanda too. kere waiting for hours even for a small operation. No employees in circulation. I advise you to hire enthusiastic staff8.
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Violett Kim
Level 9 Local Expert
November 2, 2024
The queues are huge and long, at least 10 people. There is nothing to breathe, as if the room is not ventilated in the basement. You come in and immediately have an unpleasant smell, although there were windows that could be ventilated, since there are 30 people in one room at the same time.
The ugliest bank. Slowly, chaos. Different TVs with different queues, it is unclear where to stand, the administrator does not care about anything at all. The ticket says: there are 2 people in front of you, but it turns out that everyone is standing in a common queue. Horror in one word.
The organization leaves much to be desired. It takes more than 1 day to receive a new plastic card. The service is very slow. You have to wait for employees to finish discussing their personal affairs that are not related to work. If I could choose another bank, I would not apply for their services.
Once it would have been a progressive bank, but now it is no longer the same, the application is not developing poorly, the card was given out when replaced. There are not many branches, and the delivery of cards. In general, a very, very inconvenient bank in terms of interactivity
The service is normal, there are queues, but in general it is not critical. But the exchange rates are not profitable, often worse than in other banks, see the comparative information.
It's a mess When you come in, 5 cops are standing at the meeting at once.Is it a bank or a police department?Service 2 points for ill-mannered, rude, boorish employees of the institution.
It's a strange place. This old building is probably historical and the staff there are some from the past. It seemed so to me. I haven't been there for a long time maybe it's changed
The most disgusting bank in Uzbekistan. The service is zero! Employees do not show up for work. The management doesn't even know for what reason. When opening a card, employees do not fully perform their duties. You have to come twice to activate the card!
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Мухаммадбобур Атабеков
Level 6 Local Expert
July 22, 2023
The service is great, they do everything quickly. Careful with the details .
Well, how can I tell you...the quetta system, queues...You can sit for an hour until your turn comes...as a rule, 1-2 operators for 20-30 visitors sit in the subscriber department - this is very small ..... the ticket office also has a quetta system, and you also have to wait for debt...in short, "EVERYTHING WAS DONE FOR PEOPLE"