Ista Metering Service
21 review
July 20
I want to express my gratitude to the employees of the organization for their sensitive and conscientious attitude: the heating readings on the meters in the apartment, as it turned out, suspiciously exceeded the "norm", the company's employees noticed this and on their own initiative called, offered to check everything and sort out the situation.
A polite master arrived at a convenient time, and it turned out that the meter broke down, the readings were incorrect, they were taken away for replacement (replacement at state rates and simply included in the fat), as a result, you do not have to pay a huge overspend, as you would have to according to the "counted" faulty meter readings.
It is very pleasant to have such an attitude, because by and large, did they need it?? :) After all, this is not part of the direct duties, but they intervened and resolved the issue.
Once again, I am convinced that the same people work everywhere as we all do, and the chance to get to the good guys-girls who just like that will help in a human way leaves a very pleasant feeling. Thank you very much, from the bottom of my heart, all the best to you!🤗
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1
November 14
14.11.24. Home maintenance. 56 Bely Street. The specialist must seal the heat meters from 18.00 to 21.00. They came at 19.30, No one knows Where to look with fanaries. Three phone numbers are listed, but one is not answering. The office is rotten. I do not recommend it.
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March 27
In January 2024, the residents of the house on Landesheva Street 14 were charged another payment for heat supply significantly exceeding the consumed one. We express our gratitude to Ozerskaya Alla Romanovna from the residents and from myself personally.21 for the reasoned, detailed and understandable communication of information about the current situation, which had previously repeatedly arisen due to the work of the Central Housing and Communal Services of Gomel, subsequently, thanks to Ozerskaya Alla Romanovna, data were promptly provided for recalculation of heat supply in the following months. Thank you for your work, all the best, good luck and good health!
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June 6
This organization sets the cost of work at its discretion, when asked how the cost is formed, the specialist answers that this is their internal business and refuses to provide documents.
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1
March 28
Awesome The collective is polite . The docks are always ready. It takes minimal time to download .👍👍👍👍👍👍👍👍👍👍👍👍
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February 8, 2023
I would like to express my gratitude to the employees of Ista Service LLC in solving the issue of our house. We were looking for a conscientious company with the chairman so that the calculation for heat would be made every month according to the actual readings of individual heat meters, as well as the maintenance of the devices. The contract was concluded quickly, without any questions. This company works responsibly, its employees are responsive, and they do their job professionally.
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5
5
August 30, 2022
Since 2019, the organization has not notified about the need to conclude a contract to take into account the readings of an individual meter. When checking the meter of the neighbors in the vestibule, the specialist never informed about the need to conclude a contract. As a result, the issue has not been resolved, there will be no recalculation, and I myself had to figure out the need to conclude a contract.
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9
November 21, 2022
They deceive people. Ripping off money. Manager Sergey is great at hanging noodles on his ears, but in fact everything turns out to be at a loss to the client. The best thing is not to contact them at all. There is no saving, and also pay them money.
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15
1
July 1, 2021
Why does this organization exist at all if you can submit information directly to the ZHES? A man from the organization came, half drunk, when we left the apartment, he was already doing something with the meter behind the doors, where there is vertical heating..when asked what you are doing, he claims that your meter is broken and I put a plug on you and said you will pay for the fat later ... this is some kind of divorce, at the state level. This is the property of the tenants, not yours, I don't need this data, then why change them at all?
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13
1
September 18, 2023
It's a complete deception. The recalculation service costs several times more than the recalculation.
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5
2
October 18, 2020
Specialists are working, sorry, none. The customers were noticed after 15 minutes, although they were standing in front of their eyes. My neighbor and I were forced to sign a new contract, because if we refuse their services in the presence of an agreement with the Housing and Communal Services, to refuse means to pay an order of magnitude more than the housing and communal services automatically exposes. The organization takes meter readings and recalculations twice a year. Even if there is a small saving, it will be eaten up by the amount for their "services", which consists in coming and taking meter readings at most twice a year.I don't understand WHY??? After all, when checking the readings of water and electricity meters, these organizations do not expose any money. Another question is why it is impossible to submit MONTHLY data to the ZHES on the consumption of thermal energy in the same way as readings for water and light?. And then do not recalculate the average. In general, it's a solid negative.
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17
1
December 5, 2020
Excellent organization. Our long-standing partners in the supply and maintenance of heat meters and various types of Danfoss equipment (control and shut-off valves)
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3
5
August 12, 2020
Professionals in their field - individual apartment-by-apartment heat accounting and supply of equipment for energy-efficient heat supply. More than 26 years in the RB market.
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1
9
June 30, 2022
Everything is clear, help and advice. The only problem is the lack of payment on the spot, you have to walk to the bank.
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3
4
July 31, 2023
Good company
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3
2
August 19, 2022
A wonderful team!
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1
May 21, 2020
An excellent Company, quickly and efficiently. Sincerely, Aurum Company))
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4
7
June 23, 2022
It's better not to get involved
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8
1
December 12, 2022
Super
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3
1
April 17, 2021
Adequate service
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5
2
June 27, 2019
A good place, kind and smart people.
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5
5