There was a robolab, and everything was good and timely. After they were swallowed up by itlandia, things got much worse. The chats take a very long time to answer, it is difficult to get through, working off missed classes is as inconvenient as possible. In terms of money refunds, you can forget altogether, they recalculate everything in their favor, plus incomprehensible commissions to the bank that I only encountered with them. There are also questions about education, the child is bored and not interested.
I tried to call for 2 days during working hours on all the specified bodies in order to arrange a child in a group - no one except the robot answered, did not call back. People clearly have no interest in working.