Ivanko
217 reviews
October 31
I changed the windows of the guys a couple of times, the mowers broke near the house. Always available for running cars. A large warehouse is on site. It is better to call in advance so that you can come and do it at a convenient time. In the summer, not a big stone flew into the windshield. There's a bit of a chip on the outside.I went, I thought I'd seal it up. They examined it. They offered to drive until the cold weather, come closer to winter, seal it up. And just in the middle of October, a stone flies into the windshield again, already more. I went to glue everything. Both times, I arrived, I was accepted, there are no queues, there are a lot of repairmen. It took about 15 minutes, from arrival to departure. I was driving on the navigator, there is a pointer where to turn. It is clear from the windows on the street where to go. There is an open box on the left at the end of the building, inside there is an order table. You take the quettes from the girls and approach the free repairman.
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June 22
The best place in Belarus if trouble happened to the windshield. Everything is very high quality, fast and works on weekends! Well done! Good luck!!!
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June 30
Nice staff. Competent specialists. The windshield was changed quickly and efficiently. During the year, I changed both on my own and on the work. They provide a guarantee for their work.
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August 15
I changed the glass for the grand scenic 3. They put it well, they messed around for an hour and a half. There is a comfortable area for customers with a coffee machine. The only thing is that 2-3 cars are usually made in the garage at once and it can be difficult to taxi past them, especially if a bus arrives. They give a one-year warranty on chips.
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March 19
Good reviews are rarely written. Bad ones - as often as you want! But here's a good one... and what should I write it for?! After all, everything is fine!
Write!!! Write not only bad ones! So that people understand not only who can not be contacted, but also who needs to be addressed!
Now about "Ivanko"...
Great guys. I changed their glass more than a year ago. At that time, it was the best price-performance ratio. There are no complaints about the replacement. Finding them, if you know how to use the navigator, is not difficult at all!
I was very pleased that the guys give a coupon for free glass repair within a year after installation. Isn't it cool?! Yes, it's cool! I left for a year + without any chips and scratches! And then the other day - bang! I got a decent pebble in the windshield on the very "serpentine" that the Vitebsk highway has now turned into! Audi... she was in a hurry, apparently, and even on this "serpentine" her driver decided to overtake me. I want to - for God's sake! I never interfere! I overtook him, but... He left me a "notch" on the windshield. It happens!
I got distracted from the topic of the review)
In short, a year has passed - the coupon has "burned out"... I just called, signed up for repairs - almost on the same day and recorded, drove up. Repaired and ... They let me go in peace. Yes, yes - I even approached the head with the question - how much?
He confirmed - not at all, go ahead)
It's not even about the cost of repairs or the money, you know? It's about the attitude towards customers. Agree - it's nice to feel nice)
I wish you all the same!
Peace! Health! Well-being!
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1
April 30
The guys are doing a great job.I was at a glass repair. We did it very quickly and efficiently. No unnecessary questions or objections. A single small speck remained of the chip. The beam filled with polymers is practically invisible
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August 11
I changed the rear window on a volvo xc90, I had to cut the old one out of another cover and install it on the car. Everything was done in just an hour and a half. The technical specialists are very positive, competent guys.
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1
July 12
Quickly, efficiently, professionally. Both the installers did well, and the girls at the acceptance entered the position (I forgot the power of attorney) and agreed to install without unnecessary formalism and bureaucracy.
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September 12
Good auto glass replacement service.
The staff is a professional in their field. There are many available. If not, they will bring it -
"checked". Recommend.
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July 24, 2023
Работа норм, сервис тоже неплохой. Есть комната ожидания. Сделали быстрее обозначенного срока. Качество хорошее. Предлагали варианты.
Найти сложно. Можно было бы указатели нормально поставить.
Запись на обслуживание непонятная. Ни номера авто, ни имени -фамилии не спросили. Про напоминание через смс или сообщение вообще разговора не было.
В общем не напрягает, но как-то странно.
4
September 11
Super company! This is not the first time I have applied. Everything is clear, fast and, most importantly, affordable for money!
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March 28
We are a legal entity, I will leave a very unfavorable review about this company twice we applied once we applied with a truck glass replacement replacement for some reason because the master did not check the identity of the new glass it did not work out the guys ruined my glass, ruined its geometry, broke it but put it back because they could not put new ones, no apologies, no suggestions from they were not received further in the future, we had to face the fact that even ordering glass for production after the hands of their masters was very problematic and we had to pay a lot of money
As you can see, the company is very advertised, it really puts up a lot of windows because of this, the attitude to customers is to Leave and do not climb the masters in the box swear among themselves, The atmosphere is nervous, no one can explain anything normally, ordered a glass replacement for Mercedes, paid 100 percent in advance and the Glass and the work waited 8 days, arrived at the manager's call that the place is free right in front of me Someone else's car pulls in, I go up to the master and ask why, but no one warned me, you will wait another 3 hours, the situation did not suit me, I went to talk to the boss, the boss made a complete idiot of me, said that they are the best I will never contact this company again
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November 1, 2023
Excellent service for cars, more precisely for glass replacement.
The assortment is large. Almost every car will have glass.
They work very quickly and efficiently!
I am very happy with this service.
Excellent 👍
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November 12
Everything is super, fast, and most importantly high-quality, very polite staff.
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September 30
Glass replacement is excellent, fast and high-quality!!! A large selection of glasses.
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April 7
I changed their windows three times. The prices are slightly higher than those of IPES, but it's worth it: they do it quickly and accurately. The masters, in particular Pavel, do NOT impose unnecessary services.
The disadvantage for such a company for me is the lack of a customer database. Still, I would like to have a discount for repeated requests)
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1
October 15, 2023
I was on insurance. Everything was very clear, fast and high-quality. The staff is very friendly and professional! We coped very quickly! Definitely recommend it!
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September 1
Quickly, efficiently. A large selection of glasses. There is a waiting room.
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July 29, 2023
Отличная компания- рекомендую. 29 лет на рынке услуг, гибкий подход к обслуживанию клиентов. Спасибо за профессионализм , вежливость, четкость . Приняли вовремя, работа сделана отлично и вовремя!
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August 9, 2023
Место хорошее. цены приемлемые. Замена оперативная.
При замене стекла сказали убрать регистратор. Я его снял но оставил кабель (он под потолком был проведен). В итоге при замене стекла его перерезали и замотали изолентой. Регистратор после этого перестал работать. Я конечно считаю что я сам виноват и надо было кабель убрать. Но работники могли бы хоть сказать что кабель поврежден. У меня таких кабелей дома штук 10. И замена на новый заняла не больше 5 минут. Но не большой осадок остался.
И если что я повторно обращусь в сервис. Уже на второй машине меняю стекло. Ни где ни чего не треснуло. Стекло стоит отлично и не подтекает нигде.
Работа именно по замене стекла была выполнена отлично.
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March 10
They work seven days a week, unlike most competitors. There is a waiting room for customers, but you can also go to the OMA, spend time usefully :)
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April 28
I have been using glasses only to Ivanko for the last 10 years. In 24, repairs were required - they also helped, quickly and inexpensively.
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May 25, 2023
Менял здесь лобовое стекло на Гольфе 4 лет 10 назад. На выбор было несколько вариантов: оригинал за много денег, если не ошибаюсь, Польша (тоже недешевое), китайское и ещё по-моему то ли российское, то ли наше. Поставил китайское, без проблем служит до сих пор. Единственное, попал камушек, и появилась небольшая трещина. Приехал на ремонт. Сделали все в лучшем виде. Рекомендую.
Есть один недостаток - если на рамке будет ржавчина или ещё какой дефект, то придется ехать куда-то ещё делать кузовщину. Было бы хорошо, если бы можно было сделать этот ремонт на месте. Поэтому 4 звезды. А так, рекомендую.
1
June 29
I was putting up the glass. They installed it perfectly. Quickly. There are no questions. I recommend.
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October 3, 2023
Great guys! The glass was perfectly changed! Well filmed. Cleaned the place of gluing!
I liked everything! Warranty! Bonus free repair of chips if a pebble hits within 30 days!
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January 10
I changed the glass Renault Logan, we managed it in 30 minutes.
There is a relaxation area for customers, polite staff.
Everything is fine, I will contact you here if I have to.
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November 23, 2023
Pre-record by phone.
A huge number of glasses to choose from.
Install, repair. Affordable prices. It has been on the Belarusian market for three decades. I recommend.
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1
May 5
We caught a stone on the highway, a small chip. Quickly, efficiently done at an excellent price!
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1
December 24, 2023
The office rules. The windshield was quickly replaced, I hope it won't fall off. The prices are quite humane, although I was looking not for cheaper, but for performers with a reputation. I came on a recommendation. It is especially impressive that they also work in the autopsy until 18.
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1
May 13
I was on a glass replacement under warranty (casco). I was satisfied: the managers coordinated the issues with the insurance company in advance, I arrived at the appointed hour, and left a couple of hours later with a new glass.
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October 13, 2023
I have known this company for many years, I have changed the windows in different cars more than once! The guys are getting bigger and the service is getting faster! And this time they did not fail, they drilled a spreading crack! Everything is fast and without a queue!
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January 30
It was repaired quickly, accurately, under insurance. Polite staff. One of the disadvantages is the absence of the PS5 in the waiting room.
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1
March 19
I arrived earlier, but the car was quickly put to work anyway. We did it well. Before disassembly, we showed all the nuances ....
In general, I am satisfied with the quality of work
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1
August 2
They work quickly and accurately, I recommend contacting
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November 7
I ordered the glass, I will wait until so because I put the glass on the last car, there were no complaints
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August 25, 2023
Качественное обслуживание. Дешевле цен не найдете, при этом установка лобового прошла быстро, качественно и на высшем уровне. Всем советую данную компанию
May 11
Everything was clearly put on the working car windshield everything was done quickly and efficiently
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June 6, 2023
Всё было хорошо, оперативно и качественно. Второй раз приехал, второй раз все сделали правильно и без очередей. Не хватает кофейного аппарата в комнате ожидания))
2
May 19
Clearly, quickly, efficiently!
The guys are professionals!
I recommend.
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April 21, 2023
Производил здесь замену ветрового стекла. По телефону проконсультировали, сразу же сказали какие стёкла есть в наличии и сколько будет стоить. Было 3 варианта разного ценового сегмента. Записали на замену. В назначенный день приняли в указанное время, без заминок. Стекло поменяли быстро, час с небольшим. Всё это время можно было провести в комнате ожидания. Цена была такая же, как сказали по телефону. Дали гарантию на само стекло и скидку на негарантийный ремонт стекла.
2
December 1, 2023
Everything is fine, promptly, everything was done in an hour, they gave a guarantee. The managers also work great, the service is 5 points
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1
March 19
Good company. Competent specialists. We consulted and repaired the windshield quickly enough. They also work on weekends. A large selection of glasses.
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1
February 8
the repair of chips is done extremely mediocre. firstly, the glass has not even been wiped with a rag. I arrived in the rain, so everything was drilled into the mud, poured, glued. secondly, elementary time pauses are not observed - everything took 10 minutes, when only the UV light needs 10-15 minutes. the glass was heated with a lighter from the cabin. the hole is drilled by eye, picking at random, the effect of it is very noticeable after. the service is at the level of Uncle Vasya's garage.
ps: the young "master" did it. Guarantees, as it is convenient for them, of course, do not give any for such work.
my friend, in fairness, did it at the Bearded Master, at the age, said everything was different and of high quality, but this is some kind of dilettante.
So it's better to go somewhere else for repairs, so as not to risk it.
the photo shows dirty glass in the process of pouring. the dust after drilling was also not wiped off once, probably that's what it was intended to do, it will do.
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August 19
The staff in the retail department are inadequate "ladies" with a slightly complicated communication.
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July 6, 2023
Позвонил. Проконсультировали, предложили несколько вариантов, записали на замену. Приехал оставил машину, на следующий день забрал (можно и в один день все делать, мне было удобнее оставить, а не ожидать). Все быстро, качественно, культурно. Спасибо ребятам за работу...
1
July 6
Everything is prompt, fast / high-quality.
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September 4, 2023
Менял стекло на логан 2. Китай, 100 условных единиц. Дали гарантию от протечек 36 мес . Сколы типо бесплатно в течении месяца ну и самое главное от заезда в бокс до замены прошло 20 мин. Подкачали спкченное колесо. Посмотрим как будет в эксплуатации.
April 2
Everything is qualitative and to the point. I handed over the car, they told you the specifics of replacing the glass on your car, arrived 2-3 hours later and took the car.
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1
November 14
A great company, there are windows for rare cars
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July 10, 2023
Заехал в воскресенье, надо было переклеить зеркало со старого стекла на новое. Ребята все сделали быстро и профессионально. На складе вижу большой ассортимент стекол на все виды авто. Буду обращаться еще.
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