A huge complex, probably the largest in the city. A strong team of specialists. The leadership stands out in particular. They work smoothly, but if you want, you can find fault with everything. Many people don't like price tags, but people forget about the value of services. This is a service + of. representatives of a whole list of automakers. With such slats, original consumables are usually used.. I think from there and the price tags. No one forbids going to be serviced in the garage to Uncle Vanya and so on. Good luck to everyone.
Excellent car dealership and service with it! the team is responsible and attentive to the smallest details!I did IT with them, I liked everything! the prices, of course, are not the most affordable, but the service is at the same level, still an official dealer! I recommend.
I have been familiar with this car dealership since 2011, when there were cars from the owner of this complex, Manakbayev Tolymbek, and then Mitsubishi, Subaru were sold and tried to import other brands. Later, when the expansion of the Bipack Car began, they also stopped at one of the showrooms they rented (later they moved to their own large separate one). Now Aster Auto, Kia, Subaru, Mitsubishi are also there, and Haval, Reno are sold (and other brands are imported).
The service is Pavlodar)), it is certainly inferior to the large car dealerships of Almaty and Astana (Nur Sultan), but in my opinion it is better than in other places of the city.
The managers I occasionally encountered there over the course of different times always demonstrated a high level of knowledge about cars and were customer-oriented.
There used to be a dining room there, it seems to be there now, but I haven't eaten there for a long time.
Add coffee and tea to everyone, make insurance on the spot and you will also have more prosperity 😉
Success
The service of the Chevrolet Cobalt does not cope with the work, they bill for the work done without eliminating the malfunction.
The order was opened for 30 minutes.
We drove the car with fogged headlights, just dried the headlights and replaced the DRL bulb.
You can't find a Derektor in place! A mechanical engineer is on vacation, then on sick leave!
An hour after the service, both headlights turned off, and they took 3000 tenge for work. (for drying the headlights), without cleaning the traces of fogging and without eliminating the fogging itself!
Calls are not normally answered. The manager is constantly busy. They promise to call back, but they don't call back. Yes, I can't get an answer to the question about spare parts under warranty