Jannat regency
49 reviews
April 16
4 stars is a stretch, but definitely not 5.
I came to the exhibition for work. I spent 2 nights.
Beautiful hotel, but far from the center. Excellent breakfasts, cleanliness, large rooms, swimming pool, sauna and Jacuzzi. Slippers, bathrobes in the rooms. Kettle, water, tea, coffee, sugar too. Everything seems to be fine! But there are no refrigerators in the standard rooms. Hair dryers are also not everywhere. The rooms are very cold, and the air conditioner cannot be adjusted for warm air. She asked for a refrigerator. They are available on request. The staff carried refrigerators to my room half the night, and none of them are working. The first one didn't turn on at all. The second one turned on, but did not cool down. She asked again this morning. The answer I heard was the following: there are no more refrigerators... no more! They're over! Are you serious? Are you sure this is a 5-star hotel? Even in all 4 places where I was a Jew, they were.
Very slow check-in! We arrived as a group and couldn't wait to be settled. Well, you have collected your passports and you will settle the people who are tired from the road. Then you'll copy it out and give it to me. But no. But the fact that a table with tea and coffee was organized was very pleasant.
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April 14
This is an amazing place with friendly and attentive staff who are always ready to help and make your visit as comfortable as possible.
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January 8
The hotel is very tired (the room, part of the bedside table was just thrown on the closet, see photo).
All this against the background of a very ugly attitude towards the guests, a guest was checked into the room occupied by me at night, and, of course, I did not hear any apologies.
All this is combined with a chic spa area and fitness equipment. The breakfasts are inconvenient, they take a very long time to bring, not a buffet.
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May 27
Nice hotel with spacious rooms. Delicious food. Excellent gym and swimming pool.
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May 19, 2024
Top of my list of the most terrible hotels, the most amazing thing is that the price per room is an order of magnitude higher than the average in the city, while the rooms are very tired in the 90s or even earlier (jammed doors, non-opening balcony, falling off shower rack), no noise insulation, and the cherry was that at 3 a.m. the staff opened the room with their key, clearly realizing that it was locked from the inside and seeing the awakened guests, they closed it. They did not explain what it was, they immediately changed the hotel in the morning. And yes, the breakfasts are incomprehensibly organized, not in a crowded place, but simply as an exit in one of the conference rooms, by choice and to taste for 3. The location turned out to be not advantageous to all the main places to go to the other end of the city. I don't even recommend it for free, there are options that are not expensive, but more expensive.
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June 3
In short, it's not 5 stars.,
I had a standard room booked, 1 person in the room and a 2-double bed.
So, they gave me the room key, I come and see two single beds and a floor-to-ceiling window on the first floor of the terrace, right on the stairs, where people walk. I went to change the number.
They give me a second one, I go in, insert the card. the screen saver with a naked woman is on for 10 seconds on the TV screen, then the hotel screen saver turned on, well, OK. The room is covered in maroon-brick-purple flowers with an openwork carpet, a bed on a stoned wooden podium. The sofa is about 30 years old, he begs for mercy with his appearance. And like the cherry on the cake, the windows looked out onto the very terrace where the stairs led. Two men were smoking right in front of the window, so I had to say hello.
I went to change it again, and as a result, they gave me a room in another building, with one single bed, where the door to the balcony shared with other rooms would not close, the front door lock was broken, and the safe was broken.
I didn't communicate with the staff anymore, it doesn't make sense. It is better to choose another hotel
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December 17, 2024
The hotel rooms are in terrible condition. They are old, shabby and smell bad. 18,000 som per night in the scourge - well, no. All that is normal in this hotel is a swimming pool and repairs at the reception.
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April 22, 2024
It is expensive and rich. There is a lot of gold in the design. Nice clean toilets in the lobby! Delicious coffee and beautiful desserts in the lobby bar.
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1
December 15, 2022
I would like to note the good quality of service and the service in general of this hotel, the quality of the food is excellent, the sleeping place meets the standard of the stars, there are no complaints about the bathroom, an abundance of various towels and a chic white robe. The competent staff at the reception is always ready to solve the slightest wishes on the topic of stay, namely, the magnetic key was constantly decoded into the room, initially they gave one key for two to a double room. The TV was not turned on to broadcast channels, the specialist corrected the connection contacts, tea bags and hygiene products - shampoos, gels and everything else - were not always replenished. For this, a minus star in my review. But in general I recommend it.
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May 3
A 5-star hotel, you can't tell by the look of it! I haven't been to the rooms, but I hope they match the stated stars.
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May 6, 2023
A mediocre hotel, with a fairly old room stock, tired bathrooms, but with an amazing bed. The breakfasts are very tasteless and there seems to be a choice, but there is nothing to choose from. The hotel is located very far from the city center, but there are two nice parks nearby for walking. There is a very tasty Lamb restaurant nearby. I highly recommend visiting it
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June 7, 2024
Everything is very old. There is a safe, but it is not fixed, there is a cupboard under the hall, but there is no refrigerator, there is a large label on the ceiling from something, the electric cabinet is not fixed on the wardrobe.....Five stars, however!
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May 2
It's a great place. The food is delicious, the pool is great.
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April 12, 2023
I was at the hotel for an event, very attentive service, great breakfast, excellent territory, somewhat removed from the center (traffic jams), which is not convenient for me, but for others it may be an advantage, I added to the list of hotels where I would like to stay.
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October 6, 2024
A great hotel, a wedding was celebrated, the staff and administration work at the highest level.
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April 28
The hotel is positioned as 5*, in fact max 4*. The room stock is patched up
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July 12, 2023
Very bad, the hotel in reality does not pull in 5 stars, a maximum of 3, or by a stretch of 4. We booked by phone in advance, at the same price. Our reservation has not arrived, although all the data has been recorded, and the price tag is 1.5 times more expensive. The receptionist said that another receptionist accepted our reservation, but she is not there now and she cannot find out what price she announced to us. Okay, they spat, settled in a room on the 4th floor, the hottest. The air conditioner is not working well. The heat outside is under 40, and Kondei is dying. They asked to change the room, they changed it on the 2nd floor, the air conditioner did not work there at all. They changed it again, the third time the exchange was normal, but the TV does not work in the room. Breakfast is a separate song. We came to breakfast at 8:30 a.m. the food is all cold and leftovers. Until the administrator was asked to cook hot, she did not move. Bread on a grain of breadcrumbs, cold and hard, there is neither a tester nor a microwave oven to warm up. In general, another time we will look for hotels outside the city, we will definitely not stop there.
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January 4, 2023
Compared to the fact that many new hotels have been built, this one is already considered quite old and shabby. It clearly does not pull at 5 stars, max 4 stars is a stretch. The furniture and repairs have already been patched up, the hotel is already worn out. I didn't like that there were such abnormal traffic jams in the evening towards the hotel along the Tokombaya aala. We stayed in 2012 and there were no residential buildings near the hotel and it was comfortable to walk. In 2022, when we arrived here, we were horrified that so many high-rise buildings were built chaotically around the hotel, there were a lot of people and cars. If we compare all these points, well, I would not recommend it. The only plus is there are many clubs and cafes nearby
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August 27, 2023
We booked a room and arrived. Fortunately, he misfired in time and did not bring the payment card to the terminal. It turned out that the pool is under reconstruction, the spa is not working, and the fitness is also out. After booking, no one warns about this, but they boldly ask for $ 170 per night for one room. In the end, no discount was offered after we found out the lack of services.
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1
April 11, 2024
The hotel does not deserve 5 stars, overstated, the staff themselves wrote, the service is poor and the rooms are terrible!!
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1
August 12, 2023
An extremely weak hotel. The rooms are old, the breakfasts are poor, the cleaning is terrible (carpets are not vacuumed even before check-in), the staff is ill-mannered, the pool and all the spa are under repair. In short, only fragments of former glory
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October 22, 2024
very old rooms without shampoos and soap, strange shape of the rooms
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May 17, 2024
A pleasant hotel with a positive atmosphere 🌹
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May 12, 2024
They don't pull in a five at all. The rooms are old. Cleaning is not done every day.
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September 7, 2021
Wonderful!
I stayed at this hotel during the international conference and, I tell you, I was amazed by its high European quality.
Not only is the food perfectly clean and excellent, but also the high level of culture of the service staff: courtesy, clarity - and with dignity
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August 15, 2023
Terrible service!
The pool is closed, the food is cooked for 40-120 minutes and at the same time you wait for it, and then it is canceled.
Meager breakfasts have also killed the tables, like at school, who will sit with whom. The rooms are old, the bed in 614 creaks, the water pressure is bad, the room is dark!
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January 6
Excellent
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November 28, 2021
The staff is very friendly. They spread 100% in everything they try to please and the kitchen is delicious, but there are many shortcomings in furniture repair and so on.
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1
December 6, 2022
I arrived, I show the reservation, and they're like all the rooms are occupied and mine too.
By the look of it, it's not like 5☆, 4☆ maximum
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October 27, 2023
The price does not match the quality and service.
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August 28, 2023
Wet bedding was laid. I had to ask for a change
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February 8, 2023
Polite staff, cleanliness in the rooms.
Minus the fact that breakfast was waited for about an hour and this breakfast consisted of nuts and tangerines
The hotel clearly does not pull in 5 stars
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1
January 11, 2023
A very cool hotel, everything is at the highest level
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May 13, 2023
A lovely place and cozy
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1
December 8, 2022
Very cool hotel and service!
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July 2, 2024
The buzz is just
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November 2, 2022
Great hotel and good cuisine.
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July 24, 2021
It is very beautiful and pleasant.Swedish table, wonderful, wonderful, super
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1
September 27, 2023
Very old hotel,
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December 2, 2022
I recommend a gorgeous place to everyone
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May 28, 2023
Nice hotel
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October 10, 2020
The best in the city, "Hyatt" is not bad either, but "Zhannat" wins with its location and mountain view.
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September 19, 2023
Great
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1
October 30, 2023
Super!
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1
January 27, 2023
It does not pull for 5 stars
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October 1, 2020
Everything is fine, as they say sugar
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1
June 2, 2020
Nice hotel. Basically at the level of 👍
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1
December 18, 2018
Good service. Delicious food is served in the hotel restaurant.
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1
January 23, 2020
The hotel is on the level!! Complete delight
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2
April 3, 2020
A little pretentious
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1