We often visit Brest. We found a wonderful flower shop for ourselves. Florists are high-level professionals, the flowers are extraordinary. There is also a delivery. At the same time, the order was placed from Russia, everything turned out to be paid, the guys worked for 10 points, delivery on time, the bouquet is super!
This store gave me the worst wedding memories.
I ordered a monobucket made of carnations, two weeks before the wedding (as it should be). However, on the wedding day, 20 minutes before the arrival time of the courier to the groom's house. Florists are calling me (the bride) with the news that they did not follow up on the delivery of carnations and they arrived all broken.
I treated the preparation of the image in as much detail as possible and one of the important details was the bouquet, especially since carnations meet all the criteria of choice: persistent, beautiful, and most importantly minimalistic. Instead of carnations, I was offered to collect a bouquet of white flowers that were available. I had no choice anymore and I agreed. However, when I saw the bouquet, there was no limit to my disappointment. Some "genius florist" decided that tulips in a wedding bouquet is a great idea! They wither without water almost before our eyes. The freshness of the eustoma was also questionable. Thank you, of course, for at least taking into account my dislike of roses in the bouquet.
I was completely disappointed in the store, and later it turned out that there were more than one such situation with a wedding bouquet and this store.
I would really like someone to answer for this negligence, because many go there with the hope of quality, and not for the destroyed dream of the bride.
By the way, when the florist called me, I was on makeup and the makeup artist couldn't do her job on time, because she spent time calming me down. And this pulled the slide to the photo shoot and not everything was in time for it. Thanks again, Jardan, for this fascinating attraction.
In the photo, a bouquet for the morning after the wedding
Good afternoon. My patience has run out. I came to place an order at the store at Moskovskaya, 253 on Saturday 12.10.2024. The order was outside the city, they said in the area of 30 km delivery is free, but they took the money, although the distance outside the city was 25 km, which I asked the girl that I made the calculation, the answer was not clear why it was necessary to pay. Well, okay, I thought, I want to please my mother from a distance. And what is the final result? Of course, it's a complete disappointment. Delivery was negotiated in the morning, at 13.30 I call to clarify where the courier is, if there was an agreement that they were supposed to deliver in the morning, the first thing that was said was that we are loaded, there are a lot of deliveries, now we will contact the courier and call back. Do you think someone called back? No. Until I called myself, 40 minutes later, and heard about the workload again. Well, let's say we omit that, too. BUT.... That's not all. The order was agreed so that a sticker for your beloved mother would be applied to the large package, as it was presented in your sales room, so I did not attach a postcard to the bouquet, and, as a result, there was no sticker. The guys who provide these services: managers, employees, an appeal to you. What happens in your store is your result. The unpleasant impressions that you have left will definitely bear fruit if you do not take action to improve the situation. Managers, train staff to work with customers and be competent in terms of cost and delivery time. Work on the logistics. TO DATE, I DO NOT RECOMMEND YOUR STORE AND WILL NO LONGER CONTACT YOU.