I am "pleasantly" surprised by the manner in which the hairdresser's administrator communicates with clients. For the male haircut of an 11-year-old boy who came unaccompanied by adults, the administrator took 22 rubles instead of 19 rubles. Although, when we signed up by phone the day before, the amount of 19 rubles was announced. I was not too lazy, I went to the hairdresser to find out why there was such a difference in the amount, the administrator replied: "Treat your head." It seems like the arrogance and rudeness of this administrator (sprawled in a chair) There is no limit. It is a pity that the excellent craftsmen working here lose customers because of such workers. It seems that the administrator still did not understand that we pay money for the provision of services and we do not need her advice on head treatment. It's a pity, but we won't contact this institution anymore! Although we have been regular customers since the opening of the barbershop.
I was booked to master Elena for 25.08-17.00, but 24 called back from the salon and said that the record was 24.08-17.00. it turns out I did not come. It's okay, I asked for a rewrite and the administrator overwritten me for 25.08-at 19.00. Everything is fine, only the "salon" on Sunday turns out to be open until 18.00. What is it called? You don't even have one star.
Not a salon, but a smoking room. The masters are smoked to the point of nausea. The smell of smoking does not fade. The receptionist is not friendly and rude. this is not the same salon that it was before, a smoky eatery of some kind.