The guys did a great job: a set of wheels with discs was delivered from Novosibirsk in three days, taking reasonable money for it. The round-the-clock operation of the terminal is beyond praise, I would add a sixth star for this!
not a company, but it's unclear what. The order from Almaty to Astana took 5 days , Delivery in Astana is even worse , you need to sit and wait all day. The phone is constantly busy . They respond to whatsapp in a few hours, unless of course it concerns payment, I do not advise them to respond immediately
It is very convenient that the warehouse is open around the clock. Everything was given out quickly and politely on the day off. The cargo is safe and sound. I recommend.
A convenient transport company, arrived at least at 5 a.m., loaded, unloaded, left.
See original · Русский
М
Марат Б.
Level 7 Local Expert
May 6, 2024
The organization's work is very clumsily constructed. In order for a legal entity to send a cargo with a fence, 4 people are involved. The fence is absolutely not flexible, no one knows anything, they warn you about the fence an hour in advance. We are also not ready to change the time for extra money. It is difficult to reach any performer by phone. As a result, you have to go to the SVH with documents within an hour as soon as the driver calls and waits for him there, or sit at the SVH at the airport for half a day at once. Your choice, as they say. The call center never works. I can't get through at any time. However, we must pay tribute, they always call back at a random time. From an hour to 4 hours. However, it happens that this is no longer relevant.If you bring the cargo to their warehouse yourself, it is convenient that around the clock. The only thing is that they don't suggest anything according to the documents, he himself should know. If something is not reported, they will pull it out at the border, then they will tell you what is missing)
The company is good, everything is clearly worked out, without hitches and delays. I will not say the disadvantages. Everything is always safe and sound.
There was a norm of TC, today I will not say so, on 13-17.08.21 we carried out delivery from Nur Sultan to U-Ka, as a result, delivery cost almost 50% more expensive. They included anything in the price, even the rigid packaging from which I wrote a waiver, instead of the declared 2 places, they themselves indicated one, for which they asked for an additional more than 15 thousand. As a result, instead of 84 thousand, they billed 121 thousand. I had to drive the car twice from ridder to uka to pick up the cargo and, accordingly, pay for it, which increased the cost of delivery by almost 40 thousand more. The managers don't decide anything, two days of negotiations didn't lead to anything. Oh, yes, they made a discount - they gave 110 thousand. In short, a complete Gee, and TK!
Fast , convenient . If you need to send a shipment, one of the best. I use the services myself more than once, I have not regretted it. The price is low, the quality is high
We applied on Thursday 30.09.21. we filled out all the necessary documents. The manager assured that on Friday, before lunch, the car will arrive and pick up the cargo. As a result, not on Friday, not on Saturday, and not on Monday, the car did not appear. The arrow manager moves to the logistician. And we don't care, we need a result, not a search for the extreme. You have failed me very much. Amateurs .
Rude, zero culture, zero professionalism, in general I am amazed how such a company can be trusted with cargo at all, I personally encountered their work, I will stay away